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Director, Strategy & Operations

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Via

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Business, Operations & Strategy
  • Berlin
  • Quick Apply

AI generated summary

  • You should be an exceptional leader, independent self-starter, fluent in English and German, detail-oriented, savvy, entrepreneurial, with 6-10 years of experience and P&L management skills.
  • You will own DACH markets, lead and mentor a team, design and execute strategies, build partnerships, improve operations, and ensure excellence in customer satisfaction and product delivery.

Requirements

  • An exceptional leader: people love working with you and for you
  • Independent self-starter: you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
  • A great communicator in English and German: you can lead discussions in both languages at C2 level and have the ability to explain technical concepts to a non-technical audience
  • Detail-oriented executor: you’re obsessively action-oriented
  • Savvy and tactful: you intuitively find the right tone in every situation
  • Entrepreneurial: you’re excited to build a new business from the ground up and shape the strategic direction of our company
  • A minimum of 6-10 years of work experience, prior P&L management and/or commercial deal-making experience a plus
  • Willing to travel occasionally for work

Responsibilities

  • Take full ownership of a diverse portfolio of markets within the DACH region; set ambitious targets and chase results
  • Lead and mentor a high-performing team, fostering a collaborative, cohesive, and energetic culture
  • Design operational strategy and push execution; continuously working to scale processes and systems to drive growth
  • Be the face of Via; develop relationships with strategic partners, public officials, and large suppliers
  • Translate business agreements into fully operational business operations - similarly, identify operational improvement opportunities and transform them into business value
  • Take on a key leadership position and work closely with various leaders across Via to build a united, dynamic, and engaging team environment
  • Ensure operational excellence, customer satisfaction, and an unbelievable product every day

FAQs

What is the main responsibility of the Director, Strategy & Operations at Via?

The main responsibility is to own both strategy and day-to-day operations for Via’s partnerships in the DACH region, ensuring service success and shaping the strategic direction of the business.

What are the key skills required for this position?

The position requires exceptional leadership, strategic thinking, operational expertise, communication skills in English and German, detail-oriented execution, and entrepreneurial spirit.

What experience is needed for this role?

A minimum of 6-10 years of work experience is required, with prior P&L management and/or commercial deal-making experience being a plus.

Is travel required for this position?

Yes, occasional travel for work is required.

What is the work environment like at Via?

Via offers a hybrid work environment along with a lovely office situated in the heart of Berlin.

How many vacation days do employees receive?

Employees receive 30 vacation days a year.

Will I have the opportunity to lead a team in this role?

Yes, you will lead and mentor a high-performing team, fostering a collaborative and energetic culture.

What kind of partnerships will I be developing in this role?

You will be developing relationships with strategic partners, public officials, and large suppliers.

What is the company's vision regarding transportation?

Via aims to build the world's most efficient, equitable, and sustainable transportation network for all passengers, focusing on accessibility and reducing environmental impact.

Is there support for individuals with diverse backgrounds?

Yes, Via is dedicated to building a diverse, inclusive, and authentic workplace and encourages individuals from all backgrounds to apply.

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Via

Technology
Industry
501-1000
Employees

Mission & Purpose

Via builds innovative software to enable our customers — cities, transit agencies, transport operators, school districts, universities, and corporations — to transform their legacy transportation systems into advanced digital networks. As pioneers of the TransitTech category, Via’s mission is to expand access to efficient, affordable, and sustainable transportation. Via’s software enables organizations to digitize their existing transportation networks and launch new and innovative services, simultaneously lowering operating costs and increasing quality of service. Our software is used in over 500 communities in more than 35 countries around the world.