FAQs
What is the main responsibility of a Distribution Center Operative at Bio-Techne?**
The main responsibility of a Distribution Center Operative at Bio-Techne is to ensure the delivery of an excellent customer experience by efficiently and accurately handling products for inbound and outbound Distribution Centre activities. This includes receipting inbound goods, validating information, and managing the outbound process for picking, packing, and dispatching products to customers. **Question: What skills are essential for this role?** **Answer:** Essential skills for a Distribution Center Operative include fluent written and spoken English, experience in a customer-focused environment, exceptional attention to detail, time management, organizational skills, basic computer literacy for using ERP and CRM systems, and the ability to work well in a team under pressure. **Question: Is prior experience in logistics or distribution required to apply for this position?** **Answer:** While specific experience in logistics or distribution is not explicitly required, having experience in a customer-focused environment and demonstrating strong organizational skills is essential for success in this role. **Question: What software or systems will a Distribution Center Operative be expected to use?** **Answer:** A Distribution Center Operative will be expected to use various platforms including carrier websites, Microsoft D365, and Salesforce to manage shipments and orders. **Question: Are there any desired qualifications that may benefit candidates?** **Answer:** Yes, desired qualifications that may benefit candidates include a qualification and knowledge of Dangerous Goods by Air, a forklift license, experience using D365 or AX2012, Salesforce, multiple courier shipping platforms, and certification as a Fire Warden and First Aid responder. **Question: What is the importance of environmental and quality management in this role?** **Answer:** Environmental and quality management is integral to Bio-Techne's culture and objectives. As a Distribution Center Operative, the successful candidate will be a champion of Bio-Techne's ISO9001 (Quality) and ISO14001 (Environmental) responsibilities, contributing to the company's commitment to product quality, customer satisfaction, and minimization of environmental impacts. **Question: Will this position require teamwork, and how important is it?** **Answer:** Yes, teamwork is crucial in this position. The Distribution Center Operative will be working as part of a team to achieve targets, contribute to a safe and fun working environment, and ensure all orders are shipped within the service level agreement (SLA). **Question: What should I expect during busy periods in this role?** **Answer:** During busy periods, a Distribution Center Operative can expect to work in a fast-paced environment with tight timelines. The ability to remain calm under pressure and maintain flexibility in work coverage will be important to meet customer needs and achieve operational targets. **Question: What types of products will the Distribution Center Operative be handling?** **Answer:** The Distribution Center Operative will handle various products related to life sciences and clinical diagnostics as provided by Bio-Techne and its brands, ensuring accurate and safe packing and shipping processes.