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Diversity, Inclusion & Belonging Senior Manager, Global Commercial Operations

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Amgen

17d ago

  • Job
    Full-time
    Junior, Mid, Senior & Expert Level
  • Consulting
    People, HR & Administration
  • Washington

AI generated summary

  • You need a relevant degree and 2-12 years of experience in DI&B or HR, strong project management, analytical skills, and proven ability to influence cross-functional teams.
  • You will develop metrics, lead initiatives, facilitate workshops, manage projects and budgets, enhance engagement, support onboarding, and drive communications on diversity and inclusion strategies.

Requirements

  • Doctorate degree and 2 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
  • Or
  • Master’s degree and 4 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
  • Or
  • Bachelor’s degree and 6 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
  • Or
  • Associate degree and 10 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
  • Or
  • High school diploma / GED and 12 years of Commercial, Human Resources, Project/Program Management, and/or DI&B experience
  • Demonstrated cultural engagement strategic development and execution within an ERG, DI&B council and/or commercial organization.
  • Experience in training, facilitation and/or talent development in a commercial organization.
  • Experience designing and maintaining cross-functional initiatives.
  • An ability to see relationships among different projects and initiatives, and a drive to want to facilitate connections among them to ensure a more impactful outcome.
  • Experience working with data from multiple sources to tell a story or inform decisions in the change management space or DI&B.
  • Strong facilitation skills and ability to lead a room through meaningful discussion.
  • Ability to develop practical but innovative solutions to business problems without precedent.
  • Ability to develop relationships at all levels of the organization.
  • Strong project management and organizational skills.
  • Strong analytical skills and understanding of how to use data to inform program and process design.
  • Ability to navigate a fast-paced environment and balance multiple priorities and competing demands.
  • Self-directed and willing to take informed risks.
  • A strong conviction for efficiency, ingenuity, and impact over activity.
  • Willingness to “speak up” and respectfully challenge previous processes to drive continuous change.
  • Self-starter with strong knowledge of Amgen’s DI&B efforts and execution.
  • Ability to lead and manage projects from concept to completion.
  • Strong interpersonal and communication skills (both verbal and written), including the ability to reliably and confidentially engage with Amgen senior management.
  • Experience conducting needs analysis across broad stakeholder groups.
  • Ability to collaborate, lead, and influence cross-functional teams and partners.
  • Strong communicator with change management experience and matrix leadership.
  • Proficiency in utilizing work empowered tools (e.g., Miro, MS Teams, SmartSheet).

Responsibilities

  • Develop, sustain, and continuously improve critical metrics/KPIs to enhance leader insights (e.g., metrics dashboards) that empower GCO/USBO leaders to champion and embed DI&B in their business strategy.
  • Serve as a key execution lead for GCO U-Belong Journey, cultural initiatives, and inclusive leadership activities.
  • Facilitate functional workshops and offer insights relevant to cultural content, overviews, and selected “roadshow content”.
  • Maintain and archive records aligned with various prioritized projects (Rmrblty formerly #IAR, Inclusive Workshops).
  • Understanding of the USBO and GCO broader business goals to appropriately identify solutions and customize for business leaders.
  • Support GCO DI&B Lead with resource tools and activities associated with prioritized projects.
  • Collaborate with management on calendars and event planning for Town Halls, Inform Sessions, and Semester Meeting planning.
  • Streamline processes, simplify resources, and communicate with critical DI&B partners and Council collaborators updates that impact engagement or sustainment of resources.
  • Assist with monitoring specific GCO DI&B team email inboxes to answer broader initiative questions, provide information and/or resolve issues (DI&B Action Plan and Cultural Initiative Planning).
  • Manage project, timelines for milestones and workstream resources, and partners with cross-functional teams to identify & support improvement processes & practices.
  • Own enhancements and ongoing sustainment of cultural roundtables, strategic partnerships (internal/external) to include ways to continuously market these resources and drive utilization.
  • Support collaboration with business stakeholders to ensure the developed engagement initiatives are aligned with the business objective and enterprise long term efforts – using a tracker or planning tool(s).
  • Partner closely with the enterprise DIB as well as USBO HRBPs and Employment law on key activities and initiatives.
  • Establish project goals with GCO DI&B Director, manage timelines and performance metrics.
  • Support program management, scheduling, and recordkeeping for DI&B specific pillar support activities.
  • Build and sustain platforms to integrate key data points from different sources to better inform the value of GCO DI&B programs and efforts.
  • Manage the GCO DI&B budget in collaboration with leadership.
  • Engage in external benchmarking and research relevant to the work you own.
  • Propose and implement critical organizational change and engagement efforts that shape the culture for a more inclusive organization across GCO in close partnership with the regional DIB leads.
  • Serve as key point of contact and facilitator for GCO DI&B councils and functional working teams to help drive information and standard methodology sharing.
  • Contribute to facilitating processes and support mechanisms for onboarding of GCO staff, this includes continuous improvement practices in partnership with Talent Acquisition, and GCO Learning & Performance, ensuring there are resources available to embed DI&B “culture” initiatives in the onboarding framework.
  • Co-Lead strategy and plan for GCO DI&B internal to Amgen communications in alignment with Corporate Affairs and DI&B partners (e.g., channels, content calendar / communication plan, spotlight videos).
  • In partnership with GCO DI&B leadership and global Employee Resource Group (ERG) leads, drive communication and engagement of the USBO community.

FAQs

What is the primary focus of the Diversity, Inclusion & Belonging Senior Manager role?

The primary focus is to foster an inclusive culture and sense of belonging within the Global Commercial Operations (GCO) and U.S. Business Operations (USBO) teams, contributing directly to the strategic framework of diversity, inclusion, and belonging initiatives.

What are the key responsibilities of this position?

Key responsibilities include developing metrics for leader insights, executing cultural initiatives, facilitating workshops, maintaining project records, collaborating on engagement initiatives, and managing budgets, among others.

What qualifications are required for this position?

Candidates need either a Doctorate with 2 years experience, a Master's degree with 4 years experience, a Bachelor's degree with 6 years experience, an Associate degree with 10 years experience, or a high school diploma/GED with 12 years experience in relevant fields.

Is travel required for this role?

Yes, 25-30% domestic travel is required.

What type of skills are preferred for candidates applying for this role?

Preferred skills include experience in strategic development within diversity councils, strong facilitation skills, project management abilities, analytical skills, and the ability to develop practical solutions to business problems.

What kind of benefits does Amgen offer?

Amgen offers a comprehensive benefits package, including health coverage, retirement savings plans, stock-based long-term incentives, generous time-off plans, and flexible work models.

How does Amgen support professional development for employees?

Amgen supports career development opportunities that may include a variety of training and growth experiences tailored to individual needs.

Can I apply for this position even if I don't meet all the preferred qualifications?

Yes, Amgen considers all qualified applicants, and you can still apply if you meet the basic qualifications and believe you can contribute to the role.

What is the work culture like at Amgen?

The work culture at Amgen is collaborative, innovative, and science-based, focusing on a shared mission to serve patients and foster an inclusive environment.

Will Amgen provide reasonable accommodations for individuals with disabilities?

Yes, Amgen is committed to providing reasonable accommodations for individuals with disabilities throughout the job application process and during employment.

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Amgen

#WeareBiotech

Science & Healthcare
Industry
10,001+
Employees
1980
Founded Year

Mission & Purpose

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

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