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Domestic Markets Specialist (Hybrid)

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Citi

1mo ago

  • Job
    Full-time
    Mid Level
  • Business, Operations & Strategy
  • Dublin

AI generated summary

  • You should possess expertise in domestic markets, strong analytical skills, and experience in finance. Excellent communication and teamwork abilities are essential for this hybrid role.
  • You will analyze domestic markets, develop strategic insights, support client relations, and collaborate with teams to enhance business growth and optimize performance.

Requirements

  • Excellent verbal and written communication skills.
  • Excellent Client service skills
  • Excellent attention to detail
  • Strong organisational skills & ability to work accurately under pressure meeting strict daily deadlines.
  • Maintain high work rates irrespective of fluctuating volume
  • 3-4 years experience. Ideally from an Operations background with a sound understanding of financial securities
  • Agency & Trust/Domestic Markets experience advantageous

Responsibilities

  • Demonstrate ability to manage internal and external client relationships, to ensure the department responsibilities and objectives are met.
  • Coordinate and where necessary assist with any clerical tasks/activities within area depending on staffing levels and volumes.
  • Act as a verifier for the desk.
  • Complete daily checklist ensuring all tasks have been signed as completed.
  • Daily monitoring of tasks to ensure all deliverables are completed in accordance with their corresponding cut off times.
  • Act as first point of contact within the team - liaise with other teams and clients to resolve escalated problems.
  • Complete weekly MIS reporting with justifications for volumes, aged items and fluctuations.
  • Ensure Department Audit Requirements and procedures are adhered to.
  • Ensure the completion of all UAT for system enhancements
  • Promote innovation within the team by looking at ways to streamline and improve current processes by technical enhancement or strategic positioning of functions within the group.

FAQs

What is the role of a Domestic Markets Specialist at Citi?

The Domestic Markets Specialist is responsible for day-to-day processing within the Domestic Markets team, managing client relationships, acting as the first point of contact for queries, and ensuring that all operational tasks are completed accurately and on time.

What qualifications are necessary to apply for this position?

Applicants should have 3-4 years of experience, preferably from an operations background with a sound understanding of financial securities. Experience in Agency & Trust or Domestic Markets is advantageous.

What essential skills are required for the Domestic Markets Specialist position?

Candidates should possess excellent verbal and written communication skills, strong client service capabilities, attention to detail, organizational skills, and the ability to work under pressure while meeting strict deadlines.

Is this position full-time or part-time?

This is a full-time position.

What does the work environment look like for this position?

The work environment is business casual with a hybrid working model, allowing employees to work up to 2 days from home each week.

What type of benefits does Citi offer to employees in this role?

Citi provides a competitive base salary, benefits supporting well-being, work-life balance, and overall family health, alongside a commitment to an inclusive workplace.

What are the main responsibilities of the Domestic Markets Specialist?

Key responsibilities include managing internal and external client relationships, coordinating clerical tasks, acting as a verifier for desk processes, monitoring deliverables, completing weekly reporting, adhering to audit requirements, and promoting process improvements.

How does Citi support employee growth and career development?

Citi is committed to fostering an inclusive culture where employees can thrive, receive motivation to stay, and are empowered to develop their capabilities within the organization.

What is the application process like for this position?

Qualified applicants are invited to apply directly for the position, with consideration given without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Accommodations for disabilities are also available during the application process.

How does Citi ensure compliance with auditing and regulatory requirements?

The Domestic Markets Specialist must ensure that all departmental audit requirements and procedures are adhered to, involving routine monitoring and reporting of processes and implementation of enhancements as necessary.

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

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  • Be well, take time off

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