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Education Coordinator

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Scarborough Health Network

2mo ago

  • Job
    Full-time
    Mid Level
  • Healthcare
    Education & Teaching
  • Quick Apply

AI generated summary

  • You need an undergrad degree, 3+ years of relevant admin experience, knowledge of academic processes, advanced MS Office skills, strong communication, and exceptional organizational abilities.
  • You will coordinate medical education programs, manage schedules and records, support faculty and student engagement, handle communications, and oversee program evaluations and improvements.

Requirements

  • Undergraduate degree in a relevant field or higher
  • Minimum of three years of related administrative experience, preferably in a hospital or post-secondary environment
  • Demonstrated student services’ experience and an understanding of hospital-based clinical training
  • Knowledge of academic processes, including faculty appointments, scheduling, management of student reports, and evaluation systems.
  • Familiarity with University of Toronto medical educations systems preferred (i.e. T-IME, POWER, MedSIS, Elentra, AFMC Portal).
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Superior organizational, time management, and administrative skills.
  • Strong customer service orientation and stakeholder management abilities.
  • Excellent written and verbal communication skills, including drafting professional level communications.
  • Ability to manage competing priorities and work independently in a fast-paced environment, while maintaining a high degree of accuracy and quality.
  • Exceptional problem-solving, analytical, and conflict-resolution skills.
  • Ability to exercise discretion, diplomacy, and sound judgment on confidential matters.

Responsibilities

  • Support the planning, development, and implementation of undergraduate and postgraduate medical education programs.
  • Collaborate with the University of Toronto and Physician Education Leads to develop and maintain master schedules, including clinical rotations (core, electives, and selectives), seminars, and Objective Structured Clinical Examinations (OSCEs).
  • Manage registration, onboarding, access provisions, and orientation/training processes for all incoming learners.
  • Maintain and update trainee records, schedules, and program databases.
  • Track, reconcile, and process preceptor payments, teaching hours, and Medical Trainee Days (MTDs).
  • Supports the coordination, planning, and administrative implementation of curriculum changes as required.
  • Supports contract renewals for Physician Education Leads as well as contract development for SHN fellowship opportunities.
  • Leads the development of presentations, program plans, evaluations and other materials relevant to assigned programs.
  • Serve as a liason between internal and external stakeholders, including learners, clinical departments, Medical Affairs, Professional Practice, the University of Toronto, Scarborough Academy of Medicine, and other relevant external stakeholders.
  • Support physician engagement by coordinating activities related to faculty development, clinical teaching, and faculty appointments.
  • Provides direction, insight, and support to program leadership and physicians in the hospital faculty appointment process.
  • Draft professional communications, including letters of support, program announcements, and reports.
  • Coordinate departmental education meetings and provide administrative support, including agenda preparation, meeting minutes, and follow-ups.
  • Manage learner issues and risks, working in collaboration with Education leadership to develop mitigation strategies.
  • Lead program-specific initiatives, including the planning and execution of educational events and special projects.
  • Assist in developing medical education policies, procedures, and process improvements.
  • Monitor, evaluate, and report on program outcomings, including learner feedback and program evaluations.
  • Ensure data accuracy for learner records, compliance reporting, and accreditation standards.
  • Develop and maintain tracking systems for learner onboarding, evaluations, and faculty appointments.
  • Other duties as required by the Director, Education and the Executive Vice President, Academics.

FAQs

What is the job title for this position?

The job title is Education Coordinator.

Where is the primary location for the Education Coordinator position?

The primary location is Centenary Hospital, but the role requires travel between all SHN hospitals.

What type of employment is this position offering?

This position offers a permanent, full-time employment type.

How many positions are available for the Education Coordinator role?

There are 2 positions available for the Education Coordinator role.

What are the working hours for this position?

The working hours are during the days.

What qualifications are required for the Education Coordinator position?

An undergraduate degree in a relevant field or higher and a minimum of three years of administrative experience, preferably in a hospital or post-secondary environment, are required.

Is experience in student services necessary for this role?

Yes, demonstrated student services experience and an understanding of hospital-based clinical training are required for this role.

What software proficiency is expected from candidates?

Advanced proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, is expected.

Will this position require work outside of regular business hours?

Yes, there may be a need to work outside of regular business hours to meet departmental needs.

Does the job involve communication with external stakeholders?

Yes, the role involves serving as a liaison between internal and external stakeholders, including medical learners and various departments.

Is there an opportunity for professional development in this role?

Yes, the Education Coordinator will support physician engagement related to faculty development and clinical teaching activities.

What is the organization's stance on diversity and inclusion?

Scarborough Health Network embraces diversity and is committed to fostering an equitable and inclusive environment for all employees and patients.

Are accommodations available during the recruitment process?

Yes, the organization is committed to providing barrier-free and accessible employment practices and will work with applicants to meet their needs.

Is familiarity with University of Toronto medical education systems preferred for this position?

Yes, familiarity with University of Toronto medical education systems such as T-IME, POWER, MedSIS, Elentra, and AFMC Portal is preferred.

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Scarborough Health Network

Where the World Comes to Work

Science & Healthcare
Industry
5001-10,000
Employees
2018
Founded Year

Mission & Purpose

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals.