Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. 

Science & Healthcare

Scarborough Health Network

You need a relevant degree, 5+ years in health literacy, project management, experience in program development, strong communication skills, and knowledge of diverse cultures and digital solutions.

You will build relationships, implement health literacy strategies, design training, evaluate initiatives, coordinate community activities, and collaborate with experts to enhance health literacy.

Healthcare

Education & Teaching

Job Number: JR102273 Job Title: Health Literacy Specialist Job Category: Professional Hospital Location: Birchmount Site Job Type: Temporary (Fixed Term), Full time Contract Duration: 25 months Number of Positions: 1 Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca Job Description Position Overview: Reporting to the Director, Health Equity & Health System Integration, the successful candidate for this position will play a key role in the development and implementation of an innovative health literacy program at SHN. Working collaboratively with SHN key stakeholders and external community partners, you will implement SHN’s Health Literacy Strategy, including key initiatives to improve quality outcomes and equity within SHN and throughout the Scarborough community in a patient and family centric manner. The Health Literacy Specialist will hold knowledge of health disparities and barriers attributable to limited health literacy and help guide and promote SHN’s Population Health & Equity strategic priority. Responsibilities * Build strong relationships with internal and external stakeholders to understand health literacy needs and advance health literacy * Provide health literacy expertise and collaborate with programs/departments to implement SHN’s Health Literacy Strategy (e.g. Clinical Programs, Organizational Development, Corporate Communications, Professional Practice, Clinical Information Systems, Education, Research, and Indigenous Health) * Apply project management principles to guide the implementation of SHN’s Health Literacy Strategy * Support change management and apply a change management lens to new health literacy initiatives * Monitor and evaluate the effectiveness of strategic initiatives to ensure they are meeting their objectives * Design, promote, deliver and evaluate training programs and educational resources that align with our health literacy priorities and incorporate evidence-based practices * Collaborate with subject matter experts in the development of health messages * Assess and address the learning needs and preferences of individuals, community members, and groups * Coordinate community engagement activities as required (including coordinating meetings, focus groups, surveys, development of key documents, etc.) * Facilitate connections among health literacy programs, health organizations, and partners * Stay up-to-date with industry trends and best practices in health literacy Requirements * Bachelor’s degree in Health, Education, Communications, Social Science or relevant field * Minimum five (5) years health literacy experience specific to best practices in communication, the educational needs of patients, families, organizational systems, and communities * Demonstrated experience in health literacy program development, coordination and implementation * Familiarity with evidence-based health literacy practices and principles * Demonstrated experience in project management and successful implementation of initiatives * Proficiency in change management principles and techniques * Knowledge of digital solutions and technologies for health literacy * Experience in designing, delivering, and evaluating educational resources and training programs * Strong understanding of diverse cultures, languages, and perspectives * Ability to adapt health literacy interventions to accommodate individual needs and cultural factors * Experience in community engagement and partnership development * Excellent verbal and written communication, collaboration, and interpersonal skills * Proficiency in MS Office and Virtual Collaboration Platforms (MS Teams) Asset * Registered health professional designation * Additional relevant certification Accommodation And Diversity Statement Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Job Number: JR102273Job Title: Health Literacy SpecialistJob Category: ProfessionalHospital Location: Birchmount SiteJob Type: Temporary (Fixed Term), Full timeContract Duration: 25 monthsNumber of Positions: 1Hours: DaysAcross our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.caJob DescriptionPosition Overview:Reporting to the Director, Health Equity & Health System Integration, the successful candidate for this position will play a key role in the development and implementation of an innovative health literacy program at SHN. Working collaboratively with SHN key stakeholders and external community partners, you will implement SHN’s Health Literacy Strategy, including key initiatives to improve quality outcomes and equity within SHN and throughout the Scarborough community in a patient and family centric manner. The Health Literacy Specialist will hold knowledge of health disparities and barriers attributable to limited health literacy and help guide and promote SHN’s Population Health & Equity strategic priority.Responsibilities * Build strong relationships with internal and external stakeholders to understand health literacy needs and advance health literacy * Provide health literacy expertise and collaborate with programs/departments to implement SHN’s Health Literacy Strategy (e.g. Clinical Programs, Organizational Development, Corporate Communications, Professional Practice, Clinical Information Systems, Education, Research, and Indigenous Health) * Apply project management principles to guide the implementation of SHN’s Health Literacy Strategy * Support change management and apply a change management lens to new health literacy initiatives * Monitor and evaluate the effectiveness of strategic initiatives to ensure they are meeting their objectives * Design, promote, deliver and evaluate training programs and educational resources that align with our health literacy priorities and incorporate evidence-based practices * Collaborate with subject matter experts in the development of health messages * Assess and address the learning needs and preferences of individuals, community members, and groups * Coordinate community engagement activities as required (including coordinating meetings, focus groups, surveys, development of key documents, etc.) * Facilitate connections among health literacy programs, health organizations, and partners * Stay up-to-date with industry trends and best practices in health literacy      Requirements * Bachelor’s degree in Health, Education, Communications, Social Science or relevant field * Minimum five (5) years health literacy experience specific to best practices in communication, the educational needs of patients, families, organizational systems, and communities * Demonstrated experience in health literacy program development, coordination and implementation * Familiarity with evidence-based health literacy practices and principles * Demonstrated experience in project management and successful implementation of initiatives * Proficiency in change management principles and techniques * Knowledge of digital solutions and technologies for health literacy * Experience in designing, delivering, and evaluating educational resources and training programs * Strong understanding of diverse cultures, languages, and perspectives * Ability to adapt health literacy interventions to accommodate individual needs and cultural factors * Experience in community engagement and partnership development * Excellent verbal and written communication, collaboration, and interpersonal skills * Proficiency in MS Office and Virtual Collaboration Platforms (MS Teams)      Asset * Registered health professional designation * Additional relevant certification      Accommodation And Diversity StatementScarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Health Literacy Specialist - Scarborough Health Network

Job Number: JR102273&lt;br&gt;&lt;br&gt;Job Title: Health Literacy Specialist&lt;br&gt;&lt;br&gt;Job Category: Professional&lt;br&gt;&lt;br&gt;Hospital Location: Birchmount Site&lt;br&gt;&lt;br&gt;Job Type: Temporary (Fixed Term), Full time&lt;br&gt;&lt;br&gt;Contract Duration: 25 months&lt;br&gt;&lt;br&gt;Number of Positions: 1&lt;br&gt;&lt;br&gt;Hours: Days&lt;br&gt;&lt;br&gt;Across our three hospitals and eight satellite sites, &lt;strong&gt;Scarborough Health Network (SHN)&lt;/strong&gt; is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named &lt;strong&gt;Canada’s Most Admired Corporate Cultures for 2023!&lt;/strong&gt; Learn more at shn.ca&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Position Overview:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Reporting to the Director, Health Equity &amp;amp; Health System Integration, the successful candidate for this position will play a key role in the development and implementation of an innovative health literacy program at SHN. Working collaboratively with SHN key stakeholders and external community partners, you will implement SHN’s Health Literacy Strategy, including key initiatives to improve quality outcomes and equity within SHN and throughout the Scarborough community in a patient and family centric manner. The Health Literacy Specialist will hold knowledge of health disparities and barriers attributable to limited health literacy and help guide and promote SHN’s Population Health &amp;amp; Equity strategic priority.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Build strong relationships with internal and external stakeholders to understand health literacy needs and advance health literacy&lt;/li&gt;&lt;li&gt;Provide health literacy expertise and collaborate with programs/departments to implement SHN’s Health Literacy Strategy (e.g. Clinical Programs, Organizational Development, Corporate Communications, Professional Practice, Clinical Information Systems, Education, Research, and Indigenous Health)&lt;/li&gt;&lt;li&gt;Apply project management principles to guide the implementation of SHN’s Health Literacy Strategy&lt;/li&gt;&lt;li&gt;Support change management and apply a change management lens to new health literacy initiatives&lt;/li&gt;&lt;li&gt;Monitor and evaluate the effectiveness of strategic initiatives to ensure they are meeting their objectives&lt;/li&gt;&lt;li&gt;Design, promote, deliver and evaluate training programs and educational resources that align with our health literacy priorities and incorporate evidence-based practices&lt;/li&gt;&lt;li&gt;Collaborate with subject matter experts in the development of health messages&lt;/li&gt;&lt;li&gt;Assess and address the learning needs and preferences of individuals, community members, and groups&lt;/li&gt;&lt;li&gt;Coordinate community engagement activities as required (including coordinating meetings, focus groups, surveys, development of key documents, etc.)&lt;/li&gt;&lt;li&gt;Facilitate connections among health literacy programs, health organizations, and partners&lt;/li&gt;&lt;li&gt;Stay up-to-date with industry trends and best practices in health literacy&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelor’s degree in Health, Education, Communications, Social Science or relevant field&lt;/li&gt;&lt;li&gt;Minimum five (5) years health literacy experience specific to best practices in communication, the educational needs of patients, families, organizational systems, and communities&lt;/li&gt;&lt;li&gt;Demonstrated experience in health literacy program development, coordination and implementation&lt;/li&gt;&lt;li&gt;Familiarity with evidence-based health literacy practices and principles&lt;/li&gt;&lt;li&gt;Demonstrated experience in project management and successful implementation of initiatives&lt;/li&gt;&lt;li&gt;Proficiency in change management principles and techniques&lt;/li&gt;&lt;li&gt;Knowledge of digital solutions and technologies for health literacy&lt;/li&gt;&lt;li&gt;Experience in designing, delivering, and evaluating educational resources and training programs&lt;/li&gt;&lt;li&gt;Strong understanding of diverse cultures, languages, and perspectives&lt;/li&gt;&lt;li&gt;Ability to adapt health literacy interventions to accommodate individual needs and cultural factors&lt;/li&gt;&lt;li&gt;Experience in community engagement and partnership development&lt;/li&gt;&lt;li&gt;Excellent verbal and written communication, collaboration, and interpersonal skills&lt;/li&gt;&lt;li&gt;Proficiency in MS Office and Virtual Collaboration Platforms (MS Teams)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Asset&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Registered health professional designation&lt;/li&gt;&lt;li&gt;Additional relevant certification&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Accommodation And Diversity Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.&lt;br&gt;&lt;br&gt;We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.&lt;br&gt;&lt;br&gt;We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&lt;br&gt;&lt;br&gt;&lt;em&gt;Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.&lt;/em&gt;

Health Literacy Specialist

You need an undergrad degree, 3+ years of relevant admin experience, knowledge of academic processes, advanced MS Office skills, strong communication, and exceptional organizational abilities.

You will coordinate medical education programs, manage schedules and records, support faculty and student engagement, handle communications, and oversee program evaluations and improvements.

Job Number: JR102288 Job Title: Education Coordinator Job Category: Professional Hospital Location: Centenary Site Job Type: Permanent, Full time Number of Positions: 2 Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca Job Description Position Overview: The Education Coordinator plays an essential role in supporting the operational needs of SHN’s Medical Education Office. Reporting to the Director, Education, and working closely with SHN’s Physician Education Leads as well as the Temerty Faculty of Medicine, the Education Coordinator ensures smooth administration, scheduling, onboarding, management, and communication for all medical learners at SHN. This role acts as the primary point of contact for faculty physicians, learners, hospital departments, and the University of Toronto, facilitating an excellent education experience. Key Responsibilities Program Administration & Coordination: * Support the planning, development, and implementation of undergraduate and postgraduate medical education programs. * Collaborate with the University of Toronto and Physician Education Leads to develop and maintain master schedules, including clinical rotations (core, electives, and selectives), seminars, and Objective Structured Clinical Examinations (OSCEs). * Manage registration, onboarding, access provisions, and orientation/training processes for all incoming learners. * Maintain and update trainee records, schedules, and program databases. * Track, reconcile, and process preceptor payments, teaching hours, and Medical Trainee Days (MTDs). * Supports the coordination, planning, and administrative implementation of curriculum changes as required. * Supports contract renewals for Physician Education Leads as well as contract development for SHN fellowship opportunities. * Leads the development of presentations, program plans, evaluations and other materials relevant to assigned programs. Stakeholder Engagement & Communication * Serve as a liason between internal and external stakeholders, including learners, clinical departments, Medical Affairs, Professional Practice, the University of Toronto, Scarborough Academy of Medicine, and other relevant external stakeholders. * Support physician engagement by coordinating activities related to faculty development, clinical teaching, and faculty appointments. * Provides direction, insight, and support to program leadership and physicians in the hospital faculty appointment process. * Draft professional communications, including letters of support, program announcements, and reports. * Coordinate departmental education meetings and provide administrative support, including agenda preparation, meeting minutes, and follow-ups. * Manage learner issues and risks, working in collaboration with Education leadership to develop mitigation strategies. Project & Process Management * Lead program-specific initiatives, including the planning and execution of educational events and special projects. * Assist in developing medical education policies, procedures, and process improvements. Data Management & Reporting * Monitor, evaluate, and report on program outcomings, including learner feedback and program evaluations. * Ensure data accuracy for learner records, compliance reporting, and accreditation standards. * Develop and maintain tracking systems for learner onboarding, evaluations, and faculty appointments. Other * Other duties as required by the Director, Education and the Executive Vice President, Academics Requirements * Undergraduate degree in a relevant field or higher * Minimum of three years of related administrative experience, preferably in a hospital or post-secondary environment * Demonstrated student services’ experience and an understanding of hospital-based clinical training * Knowledge of academic processes, including faculty appointments, scheduling, management of student reports, and evaluation systems. * Familiarity with University of Toronto medical educations systems preferred (i.e. T-IME, POWER, MedSIS, Elentra, AFMC Portal). * Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Superior organizational, time management, and administrative skills. * Strong customer service orientation and stakeholder management abilities. * Excellent written and verbal communication skills, including drafting professional level communications. * Ability to manage competing priorities and work independently in a fast-paced environment, while maintaining a high degree of accuracy and quality. * Exceptional problem-solving, analytical, and conflict-resolution skills. * Ability to exercise discretion, diplomacy, and sound judgment on confidential matters. Working Conditions * Location: The main site is Centenary Hospital but must rove between all hospitals with the option to work remotely one (1) day per week. * Schedule: Regular full-time position with flexibility to work outside regular business hours to meet departmental needs as necessary. * Travel: Travel between SHN hospitals (Centenary, General, and Birchmount) is required. Accommodation And Diversity Statement Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Job Number: JR102288Job Title: Education CoordinatorJob Category: ProfessionalHospital Location: Centenary SiteJob Type: Permanent, Full timeNumber of Positions: 2Hours: DaysAcross our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.caJob DescriptionPosition Overview:The Education Coordinator plays an essential role in supporting the operational needs of SHN’s Medical Education Office. Reporting to the Director, Education, and working closely with SHN’s Physician Education Leads as well as the Temerty Faculty of Medicine, the Education Coordinator ensures smooth administration, scheduling, onboarding, management, and communication for all medical learners at SHN. This role acts as the primary point of contact for faculty physicians, learners, hospital departments, and the University of Toronto, facilitating an excellent education experience.Key ResponsibilitiesProgram Administration & Coordination: * Support the planning, development, and implementation of undergraduate and postgraduate medical education programs. * Collaborate with the University of Toronto and Physician Education Leads to develop and maintain master schedules, including clinical rotations (core, electives, and selectives), seminars, and Objective Structured Clinical Examinations (OSCEs). * Manage registration, onboarding, access provisions, and orientation/training processes for all incoming learners. * Maintain and update trainee records, schedules, and program databases. * Track, reconcile, and process preceptor payments, teaching hours, and Medical Trainee Days (MTDs). * Supports the coordination, planning, and administrative implementation of curriculum changes as required. * Supports contract renewals for Physician Education Leads as well as contract development for SHN fellowship opportunities. * Leads the development of presentations, program plans, evaluations and other materials relevant to assigned programs.      Stakeholder Engagement & Communication * Serve as a liason between internal and external stakeholders, including learners, clinical departments, Medical Affairs, Professional Practice, the University of Toronto, Scarborough Academy of Medicine, and other relevant external stakeholders. * Support physician engagement by coordinating activities related to faculty development, clinical teaching, and faculty appointments. * Provides direction, insight, and support to program leadership and physicians in the hospital faculty appointment process. * Draft professional communications, including letters of support, program announcements, and reports. * Coordinate departmental education meetings and provide administrative support, including agenda preparation, meeting minutes, and follow-ups. * Manage learner issues and risks, working in collaboration with Education leadership to develop mitigation strategies.      Project & Process Management * Lead program-specific initiatives, including the planning and execution of educational events and special projects. * Assist in developing medical education policies, procedures, and process improvements.      Data Management & Reporting * Monitor, evaluate, and report on program outcomings, including learner feedback and program evaluations. * Ensure data accuracy for learner records, compliance reporting, and accreditation standards. * Develop and maintain tracking systems for learner onboarding, evaluations, and faculty appointments.      Other * Other duties as required by the Director, Education and the Executive Vice President, Academics      Requirements * Undergraduate degree in a relevant field or higher * Minimum of three years of related administrative experience, preferably in a hospital or post-secondary environment * Demonstrated student services’ experience and an understanding of hospital-based clinical training * Knowledge of academic processes, including faculty appointments, scheduling, management of student reports, and evaluation systems. * Familiarity with University of Toronto medical educations systems preferred (i.e. T-IME, POWER, MedSIS, Elentra, AFMC Portal). * Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Superior organizational, time management, and administrative skills. * Strong customer service orientation and stakeholder management abilities. * Excellent written and verbal communication skills, including drafting professional level communications. * Ability to manage competing priorities and work independently in a fast-paced environment, while maintaining a high degree of accuracy and quality. * Exceptional problem-solving, analytical, and conflict-resolution skills. * Ability to exercise discretion, diplomacy, and sound judgment on confidential matters.      Working Conditions * Location: The main site is Centenary Hospital but must rove between all hospitals with the option to work remotely one (1) day per week. * Schedule: Regular full-time position with flexibility to work outside regular business hours to meet departmental needs as necessary. * Travel: Travel between SHN hospitals (Centenary, General, and Birchmount) is required.      Accommodation And Diversity StatementScarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Education Coordinator - Scarborough Health Network

Job Number: JR102288&lt;br&gt;&lt;br&gt;Job Title: Education Coordinator&lt;br&gt;&lt;br&gt;Job Category: Professional&lt;br&gt;&lt;br&gt;Hospital Location: Centenary Site&lt;br&gt;&lt;br&gt;Job Type: Permanent, Full time&lt;br&gt;&lt;br&gt;Number of Positions: 2&lt;br&gt;&lt;br&gt;Hours: Days&lt;br&gt;&lt;br&gt;Across our three hospitals and eight satellite sites, &lt;strong&gt;Scarborough Health Network (SHN)&lt;/strong&gt; is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named &lt;strong&gt;Canada’s Most Admired Corporate Cultures for 2023!&lt;/strong&gt; Learn more at shn.ca&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Position Overview:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Education Coordinator plays an essential role in supporting the operational needs of SHN’s Medical Education Office. Reporting to the Director, Education, and working closely with SHN’s Physician Education Leads as well as the Temerty Faculty of Medicine, the Education Coordinator ensures smooth administration, scheduling, onboarding, management, and communication for all medical learners at SHN. This role acts as the primary point of contact for faculty physicians, learners, hospital departments, and the University of Toronto, facilitating an excellent education experience.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Program Administration &amp;amp; Coordination:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Support the planning, development, and implementation of undergraduate and postgraduate medical education programs.&lt;/li&gt;&lt;li&gt;Collaborate with the University of Toronto and Physician Education Leads to develop and maintain master schedules, including clinical rotations (core, electives, and selectives), seminars, and Objective Structured Clinical Examinations (OSCEs).&lt;/li&gt;&lt;li&gt;Manage registration, onboarding, access provisions, and orientation/training processes for all incoming learners.&lt;/li&gt;&lt;li&gt;Maintain and update trainee records, schedules, and program databases.&lt;/li&gt;&lt;li&gt;Track, reconcile, and process preceptor payments, teaching hours, and Medical Trainee Days (MTDs).&lt;/li&gt;&lt;li&gt;Supports the coordination, planning, and administrative implementation of curriculum changes as required.&lt;/li&gt;&lt;li&gt;Supports contract renewals for Physician Education Leads as well as contract development for SHN fellowship opportunities.&lt;/li&gt;&lt;li&gt;Leads the development of presentations, program plans, evaluations and other materials relevant to assigned programs.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Stakeholder Engagement &amp;amp; Communication&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Serve as a liason between internal and external stakeholders, including learners, clinical departments, Medical Affairs, Professional Practice, the University of Toronto, Scarborough Academy of Medicine, and other relevant external stakeholders.&lt;/li&gt;&lt;li&gt;Support physician engagement by coordinating activities related to faculty development, clinical teaching, and faculty appointments.&lt;/li&gt;&lt;li&gt;Provides direction, insight, and support to program leadership and physicians in the hospital faculty appointment process.&lt;/li&gt;&lt;li&gt;Draft professional communications, including letters of support, program announcements, and reports.&lt;/li&gt;&lt;li&gt;Coordinate departmental education meetings and provide administrative support, including agenda preparation, meeting minutes, and follow-ups.&lt;/li&gt;&lt;li&gt;Manage learner issues and risks, working in collaboration with Education leadership to develop mitigation strategies.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Project &amp;amp; Process Management&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Lead program-specific initiatives, including the planning and execution of educational events and special projects.&lt;/li&gt;&lt;li&gt;Assist in developing medical education policies, procedures, and process improvements.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Data Management &amp;amp; Reporting&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Monitor, evaluate, and report on program outcomings, including learner feedback and program evaluations.&lt;/li&gt;&lt;li&gt;Ensure data accuracy for learner records, compliance reporting, and accreditation standards.&lt;/li&gt;&lt;li&gt;Develop and maintain tracking systems for learner onboarding, evaluations, and faculty appointments.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Other&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Other duties as required by the Director, Education and the Executive Vice President, Academics&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Undergraduate degree in a relevant field or higher&lt;/li&gt;&lt;li&gt;Minimum of three years of related administrative experience, preferably in a hospital or post-secondary environment&lt;/li&gt;&lt;li&gt;Demonstrated student services’ experience and an understanding of hospital-based clinical training&lt;/li&gt;&lt;li&gt;Knowledge of academic processes, including faculty appointments, scheduling, management of student reports, and evaluation systems.&lt;/li&gt;&lt;li&gt;Familiarity with University of Toronto medical educations systems preferred (i.e. T-IME, POWER, MedSIS, Elentra, AFMC Portal).&lt;/li&gt;&lt;li&gt;Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).&lt;/li&gt;&lt;li&gt;Superior organizational, time management, and administrative skills.&lt;/li&gt;&lt;li&gt;Strong customer service orientation and stakeholder management abilities.&lt;/li&gt;&lt;li&gt;Excellent written and verbal communication skills, including drafting professional level communications.&lt;/li&gt;&lt;li&gt;Ability to manage competing priorities and work independently in a fast-paced environment, while maintaining a high degree of accuracy and quality.&lt;/li&gt;&lt;li&gt;Exceptional problem-solving, analytical, and conflict-resolution skills.&lt;/li&gt;&lt;li&gt;Ability to exercise discretion, diplomacy, and sound judgment on confidential matters.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Working Conditions&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Location: The main site is Centenary Hospital but must rove between all hospitals with the option to work remotely one (1) day per week.&lt;/li&gt;&lt;li&gt;Schedule: Regular full-time position with flexibility to work outside regular business hours to meet departmental needs as necessary.&lt;/li&gt;&lt;li&gt;Travel: Travel between SHN hospitals (Centenary, General, and Birchmount) is required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Accommodation And Diversity Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.&lt;br&gt;&lt;br&gt;We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.&lt;br&gt;&lt;br&gt;We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&lt;br&gt;&lt;br&gt;&lt;em&gt;Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.&lt;/em&gt;

Education Coordinator

You must have a relevant post-secondary education, 1 year scheduling experience, medical terminology certification, strong computer skills, excellent customer service, and the ability to manage multiple tasks efficiently.

You will schedule appointments, validate patient information, educate on fees, respond to inquiries, and support your team while ensuring accurate data entry in the clinical information system.

Customer Relations

Job Number: JR102002 Job Title: Patient Access Scheduling Clerk Job Category: Clerical Hospital Location: General Site Job Type: Temporary (Fixed Term), Part time Contract Duration: 6 months Number of Positions: 1 Union: CUPE Minimum - Maximum Hourly Rate: $32.184 - $32.884 Hours: All Shifts Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca Job Description It is an exciting time to join SHN’s new Patient Access team. We are a corporate function providing efficient and patient-focused patient registration, patient scheduling and bed allocation services across all three hospitals. We are currently undergoing significant transformation and are in the process of improving and expanding services provided to the organization and our patients. This includes centralized patient registration enabled by kiosks where we register more than 3,000 patients a day with an average registration time of less than 2 minutes. Patient Access is often the first point of contact with patients as they enter any of SHN’s three hospitals so these positions are integral to the patient experience at SHN. The Patient Access Scheduling Clerk is a valuable member of the Patient Access team and has a significant impact on the effective operation of patient scheduling functions at Scarborough Health Network. This position is responsible for providing accurate and efficient scheduling and pre-registration services in a high-volume, call center environment. In our new Centralized Scheduling office, you will be scheduling patients for several different areas, including our multi-modality Diagnostic Imaging services, our regional Cardiac Care program, and our expansive Women & Children's’ program. Your work will help facilitate an enhanced patient journey beginning before they even step foot in the hospital. What’s in it for you? * This position offers opportunities for learning and career growth as we build up our team. * You will be part of a diverse and professional team who love the work they do. * You will work closely with patients and healthcare leaders and feel great about helping to improve the system. Responsibilities Scheduling & Pre-registration Functions * Accurately deciphers and transcribes referrals/orders into clinical information system (CIS). * Schedules referrals/orders into clinical information system (CIS). * Scans and attaches referrals/orders into clinical information system (CIS). * Interviews patients by phone and enters precise registration information into clinical information system (CIS). * Validates patient health card information to determine eligibility and actions accordingly. * Educates patients on fees associated with visits. Obtains secondary insurance and credit card information on electronic billing consent, when applicable. * Accurately advises patients of related appointment instructions/preparations and what to expect upon arrival at Scarborough Health Network. * Responds to patient feedback and concerns with compassion and professionalism in line with SHN’s values and Patient Partnership Principles. * Ability to perform the essential duties of the job and to seek help and accept guidance when a gap in competency is identified. * Promotes patient use of MyChart. * Answers patients/staff/provider and scheduling requests by phone. * Confirms, reschedules and cancels patient appointments. * Auto faxes scheduling orders/requests. Other * Registration tasks as assigned. * Training and orientation of new staff. * Other duties as assigned. Requirements * Graduate of a Medical Office Administration program, Business Administration program, or equivalent combination of post-secondary education and/or minimum 1 year recent scheduling experience. * Recent experience scheduling for complex programs (e.g. Diagnostic Imaging, Oncology, etc.) * Medical terminology certificate required or completion within 1 month of hire. * Completion of SHN customer service training within 3 months of hire * Experience using multi-line phones, fax machines and documents scanners. * Current experience in an acute hospital setting * Well-developed keyboarding/computer skills with a minimum keyboarding speed of 35 wpm with 80% accuracy (Skill testing will be administered) * Demonstrated experience in Clinical Information Systems, Word, Excel, Outlook (skill testing will be administered) * Strong customer service skills (skill testing will be administered) * Knowledge of Medical Abbreviations and Medical Spelling (skill testing will be administered) * Excellent customer service and interpersonal skills with demonstrated ability to work well with patients, fellow staff, physicians and other community stakeholders. * Ability to collect patient information by phone interview efficiently and accurately within set timeframes, using standardized scripting. * Demonstrated excellence in multi-tasking in different media (phone calls, typing, multiple screens) * Effective time management and organizational skills with an ability to work well under pressure, prioritize and manage multiple demands in a fast-paced environment. * Ability for self-direction and to work independently exercising sound judgment with minimal supervision. * Demonstrated initiative, stewardship, interpersonal and teamwork skills. * Demonstrated excellence in problem solving and critical thinking skills. * Demonstrated excellence in verbal and written English communication. * Maintains own competency and follows department standards. * Seeks help and accepts guidance when a gap in competency is identified. * Promotes and assists with activities for quality improvement. * Proven ability in handling sensitive and confidential issues and information in a professional manner * Ability to perform the essential duties of the job. * Commitment to providing an exceptional experience for staff and clients within a challenging health care environment by being compassionate, inclusive, courageous and innovative. * Demonstrates values consistent with Scarborough Health Network (SHN) Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy a and legislation * Utilize protective equipment provided and identify and reports hazards * Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community * Strong work ethic and commitment is required * Demonstrated high standards of work outputs * Highly punctual * Demonstrated professionalism and reliability Asset * Experience in health care call center setting. * Two years of registration experience in a hospital setting. * Experience using EPIC clinical information system (CIS) for scheduling. * Experience building and maintaining provider scheduling templates using EPIC. * Experience using soft phones in a digital contact center environment. * Ability to speak a second language. Accommodation And Diversity Statement Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Job Number: JR102002Job Title: Patient Access Scheduling ClerkJob Category: ClericalHospital Location: General SiteJob Type: Temporary (Fixed Term), Part timeContract Duration: 6 monthsNumber of Positions: 1Union: CUPEMinimum - Maximum Hourly Rate: $32.184 - $32.884Hours: All ShiftsAcross our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.caJob DescriptionIt is an exciting time to join SHN’s new Patient Access team. We are a corporate function providing efficient and patient-focused patient registration, patient scheduling and bed allocation services across all three hospitals. We are currently undergoing significant transformation and are in the process of improving and expanding services provided to the organization and our patients. This includes centralized patient registration enabled by kiosks where we register more than 3,000 patients a day with an average registration time of less than 2 minutes. Patient Access is often the first point of contact with patients as they enter any of SHN’s three hospitals so these positions are integral to the patient experience at SHN.The Patient Access Scheduling Clerk is a valuable member of the Patient Access team and has a significant impact on the effective operation of patient scheduling functions at Scarborough Health Network. This position is responsible for providing accurate and efficient scheduling and pre-registration services in a high-volume, call center environment. In our new Centralized Scheduling office, you will be scheduling patients for several different areas, including our multi-modality Diagnostic Imaging services, our regional Cardiac Care program, and our expansive Women & Children's’ program. Your work will help facilitate an enhanced patient journey beginning before they even step foot in the hospital.What’s in it for you? * This position offers opportunities for learning and career growth as we build up our team. * You will be part of a diverse and professional team who love the work they do. * You will work closely with patients and healthcare leaders and feel great about helping to improve the system.      ResponsibilitiesScheduling & Pre-registration Functions * Accurately deciphers and transcribes referrals/orders into clinical information system (CIS). * Schedules referrals/orders into clinical information system (CIS). * Scans and attaches referrals/orders into clinical information system (CIS). * Interviews patients by phone and enters precise registration information into clinical information system (CIS). * Validates patient health card information to determine eligibility and actions accordingly. * Educates patients on fees associated with visits. Obtains secondary insurance and credit card information on electronic billing consent, when applicable. * Accurately advises patients of related appointment instructions/preparations and what to expect upon arrival at Scarborough Health Network. * Responds to patient feedback and concerns with compassion and professionalism in line with SHN’s values and Patient Partnership Principles. * Ability to perform the essential duties of the job and to seek help and accept guidance when a gap in competency is identified. * Promotes patient use of MyChart. * Answers patients/staff/provider and scheduling requests by phone. * Confirms, reschedules and cancels patient appointments. * Auto faxes scheduling orders/requests.      Other * Registration tasks as assigned. * Training and orientation of new staff. * Other duties as assigned.      Requirements * Graduate of a Medical Office Administration program, Business Administration program, or equivalent combination of post-secondary education and/or minimum 1 year recent scheduling experience. * Recent experience scheduling for complex programs (e.g. Diagnostic Imaging, Oncology, etc.) * Medical terminology certificate required or completion within 1 month of hire. * Completion of SHN customer service training within 3 months of hire * Experience using multi-line phones, fax machines and documents scanners. * Current experience in an acute hospital setting * Well-developed keyboarding/computer skills with a minimum keyboarding speed of 35 wpm with 80% accuracy (Skill testing will be administered) * Demonstrated experience in Clinical Information Systems, Word, Excel, Outlook (skill testing will be administered) * Strong customer service skills (skill testing will be administered) * Knowledge of Medical Abbreviations and Medical Spelling (skill testing will be administered) * Excellent customer service and interpersonal skills with demonstrated ability to work well with patients, fellow staff, physicians and other community stakeholders. * Ability to collect patient information by phone interview efficiently and accurately within set timeframes, using standardized scripting. * Demonstrated excellence in multi-tasking in different media (phone calls, typing, multiple screens) * Effective time management and organizational skills with an ability to work well under pressure, prioritize and manage multiple demands in a fast-paced environment. * Ability for self-direction and to work independently exercising sound judgment with minimal supervision. * Demonstrated initiative, stewardship, interpersonal and teamwork skills. * Demonstrated excellence in problem solving and critical thinking skills. * Demonstrated excellence in verbal and written English communication. * Maintains own competency and follows department standards. * Seeks help and accepts guidance when a gap in competency is identified. * Promotes and assists with activities for quality improvement. * Proven ability in handling sensitive and confidential issues and information in a professional manner * Ability to perform the essential duties of the job. * Commitment to providing an exceptional experience for staff and clients within a challenging health care environment by being compassionate, inclusive, courageous and innovative. * Demonstrates values consistent with Scarborough Health Network (SHN) Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy a and legislation * Utilize protective equipment provided and identify and reports hazards * Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community * Strong work ethic and commitment is required * Demonstrated high standards of work outputs * Highly punctual * Demonstrated professionalism and reliability      Asset * Experience in health care call center setting. * Two years of registration experience in a hospital setting. * Experience using EPIC clinical information system (CIS) for scheduling. * Experience building and maintaining provider scheduling templates using EPIC. * Experience using soft phones in a digital contact center environment. * Ability to speak a second language.      Accommodation And Diversity StatementScarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Patient Access Scheduling Clerk - Scarborough Health Network

Job Number: JR102002&lt;br&gt;&lt;br&gt;Job Title: Patient Access Scheduling Clerk&lt;br&gt;&lt;br&gt;Job Category: Clerical&lt;br&gt;&lt;br&gt;Hospital Location: General Site&lt;br&gt;&lt;br&gt;Job Type: Temporary (Fixed Term), Part time&lt;br&gt;&lt;br&gt;Contract Duration: 6 months&lt;br&gt;&lt;br&gt;Number of Positions: 1&lt;br&gt;&lt;br&gt;Union: CUPE&lt;br&gt;&lt;br&gt;Minimum - Maximum Hourly Rate: $32.184 - $32.884&lt;br&gt;&lt;br&gt;Hours: All Shifts&lt;br&gt;&lt;br&gt;Across our three hospitals and eight satellite sites, &lt;strong&gt;Scarborough Health Network (SHN)&lt;/strong&gt; is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named &lt;strong&gt;Canada’s Most Admired Corporate Cultures for 2023!&lt;/strong&gt; Learn more at shn.ca&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;It is an exciting time to join SHN’s new Patient Access team. We are a corporate function providing efficient and patient-focused patient registration, patient scheduling and bed allocation services across all three hospitals. We are currently undergoing significant transformation and are in the process of improving and expanding services provided to the organization and our patients. This includes centralized patient registration enabled by kiosks where we register more than 3,000 patients a day with an average registration time of less than 2 minutes. Patient Access is often the first point of contact with patients as they enter any of SHN’s three hospitals so these positions are integral to the patient experience at SHN.&lt;br&gt;&lt;br&gt;The Patient Access Scheduling Clerk is a valuable member of the Patient Access team and has a significant impact on the effective operation of patient scheduling functions at Scarborough Health Network. This position is responsible for providing accurate and efficient scheduling and pre-registration services in a high-volume, call center environment. In our new Centralized Scheduling office, you will be scheduling patients for several different areas, including our multi-modality Diagnostic Imaging services, our regional Cardiac Care program, and our expansive Women &amp;amp; Children's’ program. Your work will help facilitate an enhanced patient journey beginning before they even step foot in the hospital.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s in it for you?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; This position offers opportunities for learning and career growth as we build up our team.&lt;/li&gt;&lt;li&gt; You will be part of a diverse and professional team who love the work they do.&lt;/li&gt;&lt;li&gt; You will work closely with patients and healthcare leaders and feel great about helping to improve the system.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Scheduling &amp;amp; Pre-registration Functions&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Accurately deciphers and transcribes referrals/orders into clinical information system (CIS).&lt;/li&gt;&lt;li&gt; Schedules referrals/orders into clinical information system (CIS).&lt;/li&gt;&lt;li&gt; Scans and attaches referrals/orders into clinical information system (CIS).&lt;/li&gt;&lt;li&gt; Interviews patients by phone and enters precise registration information into clinical information system (CIS).&lt;/li&gt;&lt;li&gt; Validates patient health card information to determine eligibility and actions accordingly.&lt;/li&gt;&lt;li&gt; Educates patients on fees associated with visits. Obtains secondary insurance and credit card information on electronic billing consent, when applicable.&lt;/li&gt;&lt;li&gt; Accurately advises patients of related appointment instructions/preparations and what to expect upon arrival at Scarborough Health Network.&lt;/li&gt;&lt;li&gt; Responds to patient feedback and concerns with compassion and professionalism in line with SHN’s values and Patient Partnership Principles.&lt;/li&gt;&lt;li&gt; Ability to perform the essential duties of the job and to seek help and accept guidance when a gap in competency is identified.&lt;/li&gt;&lt;li&gt; Promotes patient use of MyChart.&lt;/li&gt;&lt;li&gt; Answers patients/staff/provider and scheduling requests by phone.&lt;/li&gt;&lt;li&gt; Confirms, reschedules and cancels patient appointments.&lt;/li&gt;&lt;li&gt; Auto faxes scheduling orders/requests.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Other&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Registration tasks as assigned.&lt;/li&gt;&lt;li&gt; Training and orientation of new staff.&lt;/li&gt;&lt;li&gt; Other duties as assigned.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Graduate of a Medical Office Administration program, Business Administration program, or equivalent combination of post-secondary education and/or minimum 1 year recent scheduling experience.&lt;/li&gt;&lt;li&gt; Recent experience scheduling for complex programs (e.g. Diagnostic Imaging, Oncology, etc.)&lt;/li&gt;&lt;li&gt; Medical terminology certificate required or completion within 1 month of hire.&lt;/li&gt;&lt;li&gt; Completion of SHN customer service training within 3 months of hire&lt;/li&gt;&lt;li&gt; Experience using multi-line phones, fax machines and documents scanners.&lt;/li&gt;&lt;li&gt; Current experience in an acute hospital setting&lt;/li&gt;&lt;li&gt; Well-developed keyboarding/computer skills with a minimum keyboarding speed of 35 wpm with 80% accuracy (Skill testing will be administered)&lt;/li&gt;&lt;li&gt; Demonstrated experience in Clinical Information Systems, Word, Excel, Outlook (skill testing will be administered)&lt;/li&gt;&lt;li&gt; Strong customer service skills (skill testing will be administered)&lt;/li&gt;&lt;li&gt; Knowledge of Medical Abbreviations and Medical Spelling (skill testing will be administered)&lt;/li&gt;&lt;li&gt; Excellent customer service and interpersonal skills with demonstrated ability to work well with patients, fellow staff, physicians and other community stakeholders.&lt;/li&gt;&lt;li&gt; Ability to collect patient information by phone interview efficiently and accurately within set timeframes, using standardized scripting.&lt;/li&gt;&lt;li&gt; Demonstrated excellence in multi-tasking in different media (phone calls, typing, multiple screens)&lt;/li&gt;&lt;li&gt; Effective time management and organizational skills with an ability to work well under pressure, prioritize and manage multiple demands in a fast-paced environment.&lt;/li&gt;&lt;li&gt; Ability for self-direction and to work independently exercising sound judgment with minimal supervision.&lt;/li&gt;&lt;li&gt; Demonstrated initiative, stewardship, interpersonal and teamwork skills.&lt;/li&gt;&lt;li&gt; Demonstrated excellence in problem solving and critical thinking skills.&lt;/li&gt;&lt;li&gt; Demonstrated excellence in verbal and written English communication.&lt;/li&gt;&lt;li&gt; Maintains own competency and follows department standards.&lt;/li&gt;&lt;li&gt; Seeks help and accepts guidance when a gap in competency is identified.&lt;/li&gt;&lt;li&gt; Promotes and assists with activities for quality improvement.&lt;/li&gt;&lt;li&gt; Proven ability in handling sensitive and confidential issues and information in a professional manner&lt;/li&gt;&lt;li&gt; Ability to perform the essential duties of the job.&lt;/li&gt;&lt;li&gt; Commitment to providing an exceptional experience for staff and clients within a challenging health care environment by being compassionate, inclusive, courageous and innovative.&lt;/li&gt;&lt;li&gt; Demonstrates values consistent with Scarborough Health Network (SHN) Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health &amp;amp; Safety policy a and legislation&lt;/li&gt;&lt;li&gt; Utilize protective equipment provided and identify and reports hazards&lt;/li&gt;&lt;li&gt; Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community&lt;/li&gt;&lt;li&gt; Strong work ethic and commitment is required&lt;/li&gt;&lt;li&gt; Demonstrated high standards of work outputs&lt;/li&gt;&lt;li&gt; Highly punctual&lt;/li&gt;&lt;li&gt; Demonstrated professionalism and reliability&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Asset&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Experience in health care call center setting.&lt;/li&gt;&lt;li&gt; Two years of registration experience in a hospital setting.&lt;/li&gt;&lt;li&gt; Experience using EPIC clinical information system (CIS) for scheduling.&lt;/li&gt;&lt;li&gt; Experience building and maintaining provider scheduling templates using EPIC.&lt;/li&gt;&lt;li&gt; Experience using soft phones in a digital contact center environment.&lt;/li&gt;&lt;li&gt; Ability to speak a second language.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Accommodation And Diversity Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.&lt;br&gt;&lt;br&gt;We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.&lt;br&gt;&lt;br&gt;We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&lt;br&gt;&lt;br&gt;&lt;em&gt;Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.&lt;/em&gt;

Patient Access Scheduling Clerk

You need a high school diploma, PSW certificate, 600 clinical hours, BCLS, strong English skills, and excellent customer service. Must show initiative, professionalism, and commitment to ongoing learning.

You will assist patients with daily living activities, document observations, report changes, ensure a safe environment, and support the nursing team with transfers and basic care tasks as needed.

People, HR & Administration

Job Number: JR101946 Job Title: Personal Support Worker Enhanced Job Category: Service Hospital Location: Centenary Site Job Type: Temporary (Fixed Term), Part time Contract Duration: 7 months Number of Positions: 25 Union: CUPE Minimum - Maximum Hourly Rate: $30.661 - $31.134 Hours: Days, Afternoons, Evenings, Nights, Weekends, Holidays Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca Job Description Reporting to the Patient Care Manager, you will be responsible for performing basic patient care functions, personal patient care, and assisting with patient transfers, positioning, and general range of motion as directed by the nursing team. You will be responsible for documenting on unit specific documentation forms, observing and reporting changes in patient conditions to appropriate team members, and practicing infection control and safety measures in accordance with hospital policies. The successful candidate will assist patient with activities of daily living (ie. patient meal set up, feeding, collecting and replacing soiled linen, removing and emptying bedpans/urinals, maintaining patient supplies, maintaining a safe and clean environment for patients) and other duties as assigned. You may be scheduled at any TSH campus based on departmental needs. Requirements * High School Diploma * Personal Support Worker (PSW) Certificate from an educational facility approved by the Ministry of Training, Colleges and Universities or the National Association of Career Colleges (NACC) and recognized by The Scarborough Hospital * Proof of 600 hour program which includes clinical and practicum * Current BCLS * Demonstrated excellent English reading, writing, speaking, comprehension and clinical skills (test will be administered) * Demonstrated excellent customer service, organizational and problem solving skills (test will be administered) * Demonstrated initiative and the ability to function both independently and as part of a multidisciplinary team member in a fast paced demanding environment. * Demonstrated aptitude to foster caring and trusting relationships with patients and families in an effort to support patient and family centred care * Demonstrated commitment to on-going learning and professional development * Demonstrates values consistent with TSH’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation * Utilize protective equipment provided and identify and reports hazards * Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community * Strong work ethic and commitment is required * Demonstrated high standards of work outputs * Highly punctual * Demonstrated professionalism and reliability Asset * Basic computer skills and knowledge of Meditech system * Ability to speak another language * Recent related experience as a PSW Accommodation And Diversity Statement Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Job Number: JR101946Job Title: Personal Support Worker EnhancedJob Category: ServiceHospital Location: Centenary SiteJob Type: Temporary (Fixed Term), Part timeContract Duration: 7 monthsNumber of Positions: 25Union: CUPEMinimum - Maximum Hourly Rate: $30.661 - $31.134Hours: Days, Afternoons, Evenings, Nights, Weekends, HolidaysAcross our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.caJob DescriptionReporting to the Patient Care Manager, you will be responsible for performing basic patient care functions, personal patient care, and assisting with patient transfers, positioning, and general range of motion as directed by the nursing team. You will be responsible for documenting on unit specific documentation forms, observing and reporting changes in patient conditions to appropriate team members, and practicing infection control and safety measures in accordance with hospital policies. The successful candidate will assist patient with activities of daily living (ie. patient meal set up, feeding, collecting and replacing soiled linen, removing and emptying bedpans/urinals, maintaining patient supplies, maintaining a safe and clean environment for patients) and other duties as assigned. You may be scheduled at any TSH campus based on departmental needs.Requirements * High School Diploma * Personal Support Worker (PSW) Certificate from an educational facility approved by the Ministry of Training, Colleges and Universities or the National Association of Career Colleges (NACC) and recognized by The Scarborough Hospital * Proof of 600 hour program which includes clinical and practicum * Current BCLS * Demonstrated excellent English reading, writing, speaking, comprehension and clinical skills (test will be administered) * Demonstrated excellent customer service, organizational and problem solving skills (test will be administered) * Demonstrated initiative and the ability to function both independently and as part of a multidisciplinary team member in a fast paced demanding environment. * Demonstrated aptitude to foster caring and trusting relationships with patients and families in an effort to support patient and family centred care * Demonstrated commitment to on-going learning and professional development * Demonstrates values consistent with TSH’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation * Utilize protective equipment provided and identify and reports hazards * Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community * Strong work ethic and commitment is required * Demonstrated high standards of work outputs * Highly punctual * Demonstrated professionalism and reliability      Asset * Basic computer skills and knowledge of Meditech system * Ability to speak another language * Recent related experience as a PSW      Accommodation And Diversity StatementScarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Personal Support Worker Enhanced - Scarborough Health Network

Job Number: JR101946&lt;br&gt;&lt;br&gt;Job Title: Personal Support Worker Enhanced&lt;br&gt;&lt;br&gt;Job Category: Service&lt;br&gt;&lt;br&gt;Hospital Location: Centenary Site&lt;br&gt;&lt;br&gt;Job Type: Temporary (Fixed Term), Part time&lt;br&gt;&lt;br&gt;Contract Duration: 7 months&lt;br&gt;&lt;br&gt;Number of Positions: 25&lt;br&gt;&lt;br&gt;Union: CUPE&lt;br&gt;&lt;br&gt;Minimum - Maximum Hourly Rate: $30.661 - $31.134&lt;br&gt;&lt;br&gt;Hours: Days, Afternoons, Evenings, Nights, Weekends, Holidays&lt;br&gt;&lt;br&gt;Across our three hospitals and eight satellite sites, &lt;strong&gt;Scarborough Health Network (SHN)&lt;/strong&gt; is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named &lt;strong&gt;Canada’s Most Admired Corporate Cultures for 2023!&lt;/strong&gt; Learn more at shn.ca&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Reporting to the Patient Care Manager, you will be responsible for performing basic patient care functions, personal patient care, and assisting with patient transfers, positioning, and general range of motion as directed by the nursing team. You will be responsible for documenting on unit specific documentation forms, observing and reporting changes in patient conditions to appropriate team members, and practicing infection control and safety measures in accordance with hospital policies. The successful candidate will assist patient with activities of daily living (ie. patient meal set up, feeding, collecting and replacing soiled linen, removing and emptying bedpans/urinals, maintaining patient supplies, maintaining a safe and clean environment for patients) and other duties as assigned. You may be scheduled at any TSH campus based on departmental needs.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; High School Diploma&lt;/li&gt;&lt;li&gt; Personal Support Worker (PSW) Certificate from an educational facility approved by the Ministry of Training, Colleges and Universities or the National Association of Career Colleges (NACC) and recognized by The Scarborough Hospital&lt;/li&gt;&lt;li&gt; Proof of 600 hour program which includes clinical and practicum&lt;/li&gt;&lt;li&gt; Current BCLS&lt;/li&gt;&lt;li&gt; Demonstrated excellent English reading, writing, speaking, comprehension and clinical skills (test will be administered)&lt;/li&gt;&lt;li&gt; Demonstrated excellent customer service, organizational and problem solving skills (test will be administered)&lt;/li&gt;&lt;li&gt; Demonstrated initiative and the ability to function both independently and as part of a multidisciplinary team member in a fast paced demanding environment.&lt;/li&gt;&lt;li&gt; Demonstrated aptitude to foster caring and trusting relationships with patients and families in an effort to support patient and family centred care&lt;/li&gt;&lt;li&gt; Demonstrated commitment to on-going learning and professional development&lt;/li&gt;&lt;li&gt; Demonstrates values consistent with TSH’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health &amp;amp; Safety policy and legislation&lt;/li&gt;&lt;li&gt; Utilize protective equipment provided and identify and reports hazards&lt;/li&gt;&lt;li&gt; Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community&lt;/li&gt;&lt;li&gt; Strong work ethic and commitment is required&lt;/li&gt;&lt;li&gt; Demonstrated high standards of work outputs&lt;/li&gt;&lt;li&gt; Highly punctual&lt;/li&gt;&lt;li&gt; Demonstrated professionalism and reliability&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Asset&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Basic computer skills and knowledge of Meditech system&lt;/li&gt;&lt;li&gt; Ability to speak another language&lt;/li&gt;&lt;li&gt; Recent related experience as a PSW&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Accommodation And Diversity Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.&lt;br&gt;&lt;br&gt;We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.&lt;br&gt;&lt;br&gt;We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&lt;br&gt;&lt;br&gt;&lt;em&gt;Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.&lt;/em&gt;

Personal Support Worker Enhanced

You must have a degree in Occupational Therapy, licensing, liability insurance, strong interpersonal skills, commitment to safety, excellent communication, and ADP certification. Master’s and bilingual are assets.

You will provide care on in-patient units, collaborate with the inter-professional team, advocate for clients, and participate in meetings and conferences as needed.

Job Number: JR101657 Job Title: Occupational Therapist Job Category: Paramedical Hospital Location: Centenary Site Job Type: Temporary (Fixed Term), Full time Contract Duration: 5 months Number of Positions: 1 Union: OPSEU Minimum - Maximum Hourly Rate: $38.84 - $54.77 Hours: All Shifts Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca Job Description Position Overview: Working as a member of the inter-professional team, the Occupational Therapist is responsible for providing care on in-patient units, using recognized occupational therapy practices in accordance with departmental policies and procedures. The Occupational Therapist actively participates in regular team meetings, liaises with community based providers, advocates on behalf of clients and their families and participates in inter-professional patient and family conferences as needed. The successful candidate may be scheduled at any SHN hospital based on departmental needs. Requirements * Baccalaureate degree in Occupational Therapy and Licensing with the College of Occupational Therapists is mandatory * Liability insurance confirmed * Proven interpersonal relationship skills and good judgment * Demonstrated skills and expertise in the efficient and effective provision of patient care * Demonstrated excellent interpersonal and communication skills (verbal and written) * Demonstrates excellent interpersonal, verbal and written communication skills * Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public * Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation. * Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area. * Demonstrates excellent work performance and attendance record Asset * Ability to speak another language is an asset * Masters in Occupational Therapy * ADP certification Accommodation And Diversity Statement Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Job Number: JR101657Job Title: Occupational TherapistJob Category: ParamedicalHospital Location: Centenary SiteJob Type: Temporary (Fixed Term), Full timeContract Duration: 5 monthsNumber of Positions: 1Union: OPSEUMinimum - Maximum Hourly Rate: $38.84 - $54.77Hours: All ShiftsAcross our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.caJob DescriptionPosition Overview:Working as a member of the inter-professional team, the Occupational Therapist is responsible for providing care on in-patient units, using recognized occupational therapy practices in accordance with departmental policies and procedures. The Occupational Therapist actively participates in regular team meetings, liaises with community based providers, advocates on behalf of clients and their families and participates in inter-professional patient and family conferences as needed. The successful candidate may be scheduled at any SHN hospital based on departmental needs.Requirements * Baccalaureate degree in Occupational Therapy and Licensing with the College of Occupational Therapists is mandatory * Liability insurance confirmed * Proven interpersonal relationship skills and good judgment * Demonstrated skills and expertise in the efficient and effective provision of patient care * Demonstrated excellent interpersonal and communication skills (verbal and written) * Demonstrates excellent interpersonal, verbal and written communication skills * Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public * Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation. * Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area. * Demonstrates excellent work performance and attendance record      Asset * Ability to speak another language is an asset * Masters in Occupational Therapy * ADP certification      Accommodation And Diversity StatementScarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

Occupational Therapist - Scarborough Health Network

Job Number: JR101657&lt;br&gt;&lt;br&gt;Job Title: Occupational Therapist&lt;br&gt;&lt;br&gt;Job Category: Paramedical&lt;br&gt;&lt;br&gt;Hospital Location: Centenary Site&lt;br&gt;&lt;br&gt;Job Type: Temporary (Fixed Term), Full time&lt;br&gt;&lt;br&gt;Contract Duration: 5 months&lt;br&gt;&lt;br&gt;Number of Positions: 1&lt;br&gt;&lt;br&gt;Union: OPSEU&lt;br&gt;&lt;br&gt;Minimum - Maximum Hourly Rate: $38.84 - $54.77&lt;br&gt;&lt;br&gt;Hours: All Shifts&lt;br&gt;&lt;br&gt;Across our three hospitals and eight satellite sites, &lt;strong&gt;Scarborough Health Network (SHN)&lt;/strong&gt; is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named &lt;strong&gt;Canada’s Most Admired Corporate Cultures for 2023!&lt;/strong&gt; Learn more at shn.ca&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Position Overview:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Working as a member of the inter-professional team, the Occupational Therapist is responsible for providing care on in-patient units, using recognized occupational therapy practices in accordance with departmental policies and procedures. The Occupational Therapist actively participates in regular team meetings, liaises with community based providers, advocates on behalf of clients and their families and participates in inter-professional patient and family conferences as needed. The successful candidate may be scheduled at any SHN hospital based on departmental needs.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Baccalaureate degree in Occupational Therapy and Licensing with the College of Occupational Therapists is mandatory&lt;/li&gt;&lt;li&gt; Liability insurance confirmed&lt;/li&gt;&lt;li&gt; Proven interpersonal relationship skills and good judgment&lt;/li&gt;&lt;li&gt; Demonstrated skills and expertise in the efficient and effective provision of patient care&lt;/li&gt;&lt;li&gt; Demonstrated excellent interpersonal and communication skills (verbal and written)&lt;/li&gt;&lt;li&gt; Demonstrates excellent interpersonal, verbal and written communication skills&lt;/li&gt;&lt;li&gt; Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public&lt;/li&gt;&lt;li&gt; Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health &amp;amp; Safety policy and legislation.&lt;/li&gt;&lt;li&gt; Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area.&lt;/li&gt;&lt;li&gt; Demonstrates excellent work performance and attendance record&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Asset&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Ability to speak another language is an asset&lt;/li&gt;&lt;li&gt; Masters in Occupational Therapy&lt;/li&gt;&lt;li&gt; ADP certification&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Accommodation And Diversity Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.&lt;br&gt;&lt;br&gt;We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.&lt;br&gt;&lt;br&gt;We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&lt;br&gt;&lt;br&gt;&lt;em&gt;Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.&lt;/em&gt;

Scarborough Health Network

Mission