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ELEMIS- Contract Sales & Training Account Executive- Canada Retail

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
  • Toronto

Requirements

  • Prior skincare/cosmetic sales experience (2-5 years preferred) or equivalent retail sales.
  • You possess a high school diploma or the equivalent. Aesthetics license recommended.
  • Ability to recruit, hire, inspire, and develop a high-performing in-store selling specialist team.
  • Ability to plan and manage budgets (i.e., freelance selling, sampling, event, and T&E budgets).
  • Ability to work collaboratively & build positive/effective business partnerships.
  • Strong communication skills.
  • Adaptability to change and demonstrate patience.
  • Proficient in Microsoft Office Suite.
  • Ability to provide best-in-class customer experience.
  • Ability to solve problems and resolve customer concerns.
  • Ability to work as a team and build strong relationships with key stakeholders.
  • Ability to work with all levels of management in a fast paced, high growth, changing environment.
  • Ability to stand for 4 hours or more.
  • Ability to work flexible schedule, including night, evening and/or holiday shifts.
  • Bonuses are paid out Paid out quarterly 20%
  • Monthly Car Allowance

Responsibilities

  • Primary Responsibilities:
  • Responsible for driving retail sales and executing strategies and initiatives within each retail partner to achieve/exceed sales plans.
  • Build strong relationships with store management, regional/district managers, event managers, education managers and retail store associates within multiple retail locations.
  • Responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive selling specialists and ensure they achieve “sales per hour” and “items per transaction” goals.
  • Plan and execute in-store events, ensuring sales targets are met and strong ROI is achieved.
  • Plan and manage budgets in partnership with the Sales Director.
  • Create an open and collaborative environment that influences both internal & external sales teams.
  • Ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.
  • Manage/track regional call cycle for in-store visits and virtual call cycle for regional outreach in partnership with the Director of Retail.
  • Training for new door openings within region in person or virtually.
  • Responsible for on-going product training for retail accounts within assigned retail territory (i.e., rounds robins, clusters, and side by side selling).
  • Partnership with selling specialists for corporate events within region.
  • Evaluates retail trends to determine resource movements against sales.
  • Maintain a high level of knowledge of all products as well as ingredients.
  • Provide best-in-class shopper experience to attract and retain customers.
  • Meet all deadlines for requests including calendar, call cycle, expenses, and event recaps. Understand retail partner protocols, support, and adhere to their policies.
  • Provide weekly sales recaps of personnel and selling specialists performance.
  • Provide competitive feedback to Director and SVP.
  • Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met.
  • Additional tasks as assigned.
  • Sustainability Responsibility:
  • Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars

FAQs

What is the primary responsibility of the ELEMIS Contract Sales & Training Account Executive?

The primary responsibility is to drive retail sales, achieve and exceed sales plans, build relationships with retail partners, manage and develop a team of Selling Specialists, and execute strategic initiatives to enhance brand loyalty and market share.

What qualifications are required for this position?

Candidates should have prior skincare/cosmetic sales experience (2-5 years preferred) or equivalent retail sales experience. A high school diploma is required, and an aesthetics license is recommended.

How often is the ELEMIS Account Executive expected to be in stores?

The Account Executive is expected to be in-store for 8 hours a day, 4 days a week, typically from Tuesday through Saturday, with 1 office day per week for administration.

What type of events will the Account Executive be responsible for planning and executing?

The Account Executive will be responsible for planning and executing in-store events to meet sales targets and ensure strong ROI.

Is there any travel involved in this position?

Yes, the Account Executive will need to manage a regional call cycle for in-store visits and virtual outreach to retail accounts.

What are the additional benefits associated with this role?

Bonuses are paid out quarterly (20%), and there is also a monthly car allowance provided.

What kind of training will the Account Executive provide?

The Account Executive will provide ongoing product training for retail accounts within their assigned territory, including in-person training for new door openings and various selling techniques.

What kind of work environment does ELEMIS promote?

ELEMIS promotes a diverse and inclusive work environment that is free from discrimination and harassment, where all employees feel respected and valued and can cultivate their careers.

What does the role entail regarding visual merchandising?

The Account Executive is accountable for ensuring visual merchandising consistency within each store and that all locations support product and marketing campaigns effectively.

How will success be measured in this role?

Success will be measured through achieving retail sales targets, enhancing the performance of Selling Specialists, and achieving strong ROI on events and initiatives. Regular sales recaps and performance metrics will also be provided.

What skills are essential for this position?

Essential skills include strong communication, the ability to build effective business partnerships, adaptability to change, problem-solving capabilities, and proficiency in Microsoft Office Suite.

We are an international Group of brands that create beauty experiences with respect for people and nature.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1976
Founded Year

Mission & Purpose

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets including 1,500 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Grown Alchemist. Innovative venture studio, OBRATORI and beauty tech start-up, DUOLAB, are also part of the Group. With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions in order to create a better and healthier planet. The mission statement of the Group is: with empowerment we positively impact people and regenerate nature.