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Employee Experience Program Manager

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AllianceBernstein

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Nashville
  • Quick Apply

AI generated summary

  • You should have a Bachelor’s degree, 4-5 years in HR, program management experience, excellent communication and organization skills, and the ability to collaborate and problem-solve flexibly.
  • You will manage employee experience programs, collaborate with vendors, provide support, execute change management, stay updated on engagement trends, develop resources, and create communications plans.

Requirements

  • Bachelor's Degree and a minimum of 4-5 years of related experience in the Human Resources field
  • Experience managing Human Resources programs preferred
  • Experience developing content for an internal audience preferred
  • Excellent written and verbal communication skills
  • Demonstrated ability to be a flexible, proactive, creative problem-solver and self-starter
  • Excellent organizational and project coordination skills
  • Proven ability to thrive in a collaborative, team-based environment
  • Ability to effectively collaborate with coworkers and subject matter experts in a matrixed environment
  • Ability to build relationships both in-person and virtually

Responsibilities

  • Manage and administer AB’s employee experience programs including AB’s employee engagement survey, the firm’s recognition program, onboarding and employee wellness groups.
  • Work proactively with vendors and internal technology product owners to ensure excellent implementation of employee programs.
  • Provide user support, monitor programs, and escalate issues to the appropriate internal and external contacts.
  • Execute efficient change management when implementing new programming.
  • Stay current with the latest research and trends regarding employee engagement, developing thought leadership content that can be shared within the People organization and across the firm.
  • Develop and implement resources and campaigns to support high employee program usage by managers and staff.
  • Create and execute communications plans related to AB’s employee experience initiatives, including email messages, intranet articles, PowerPoint decks, and more.

FAQs

What is the primary responsibility of the Employee Experience Program Manager?

The primary responsibility of the Employee Experience Program Manager is to oversee the administration and long-term strategy of key employee experience initiatives aimed at driving engagement and retention, including programs such as the employee survey platform, recognition program, onboarding, and wellness groups.

What type of experience is required for this role?

A Bachelor's Degree and a minimum of 4-5 years of related experience in the Human Resources field are required, with a preference for experience managing Human Resources programs and developing content for an internal audience.

Who will the Employee Experience Program Manager work closely with?

The Employee Experience Program Manager will work closely with vendors, internal technology product owners, the Corporate Communications and Employee Experience team, as well as coworkers and subject matter experts in a collaborative environment.

What skills are emphasized for this role?

Candidates should have excellent written and verbal communication skills, strong organizational and project coordination abilities, and the capacity to be flexible, proactive, and a creative problem-solver.

Is there an emphasis on employee feedback in this position?

Yes, the role includes managing a comprehensive listening strategy that encourages candid employee feedback as part of the employee engagement initiatives.

What are some of the programs the Employee Experience Program Manager will oversee?

The Employee Experience Program Manager will oversee programs including the employee engagement survey, recognition program, onboarding processes, and employee wellness groups.

Will the Employee Experience Program Manager need to create communication materials?

Yes, the role involves creating and executing communication plans related to employee experience initiatives, which may include email messages, intranet articles, and PowerPoint presentations.

Is collaboration important in this role?

Yes, the position requires proven ability to thrive in a collaborative, team-based environment and effectively build relationships both in-person and virtually.

What is AllianceBernstein (AB)?

AllianceBernstein (AB) is a global investment-management firm that provides industry-leading research and investment solutions to institutional and individual investors worldwide, focusing on innovative thinking and superior outcomes for clients.

Where is this position located?

This position is located in Nashville, Tennessee.

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AllianceBernstein

#FullyInvested

Finance
Industry
1001-5000
Employees
1967
Founded Year

Mission & Purpose

AllianceBernstein (AB) is a leading global investment management firm that offers high-quality research and diversified investment services to institutional investors, individuals, and private wealth clients in major world markets. We are one of the largest investment management firms in the world, with more than $665 billion in assets under management as of February 2023. We foster a diverse, connected, collaborative culture that encourages different ways of thinking and differentiated insights. We embrace innovation to address increasingly complex investing challenges. We pursue responsibility throughout our firm—from how we work and act to the solutions we design for clients. AllianceBernstein, L.P. does not transact or advise on any cryptocurrency or related products. In addition, we do not conduct business through Facebook, WhatsApp, or any other social media. Any posts on such sites are fraudulent and have not been made by AllianceBernstein, L.P.