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Employee Relations Investigator

  • Job
    Full-time
    Senior Level
  • Legal
    People, HR & Administration
  • Tempe

AI generated summary

  • You must have a relevant bachelor’s degree, 8+ years in employee relations, strong communication skills, discretion, employment law knowledge, investigative expertise, and emotional intelligence.
  • You will conduct HR investigations on EEO allegations and misconduct, communicate findings, resolve complex cases, and ensure root causes are addressed collaboratively across the organization.

Requirements

  • Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience
  • Eight or more years of experience in employee relations or as an HR Generalist, or equivalent experience
  • Diplomacy and executive communication skills; experience with influential authority
  • Discretion and trustworthiness with highly sensitive matters
  • Knowledge of and practical application of employment law in investigation situations
  • Expertise in investigative interviews
  • Flexibility and agility when demands and priorities shift
  • Demonstrated resiliency and emotional intelligence in handling challenging situations and serious topics
  • JD and/or advanced HR degrees/certifications a significant plus

Responsibilities

  • Investigators fact find on matters where concerns have been raised by employees and external customers to ensure that the Bank’s environment and employees live up to our Code of Conduct and Core Values, helping to ensure an ethical culture across the enterprise.
  • Investigations include allegations of EEO behavior such as discrimination, harassment, retaliation as well as general misconduct.
  • As an Investigator you will be responsible for handling sensitive and challenging HR investigations.
  • Your work will include investigating and resolving complex and urgent allegations, frequently on truncated timelines, and communicating effectively throughout a case with partners.
  • Investigators examine matters holistically and, where necessary, delve deeply into cases to ensure that root causes are determined and addressed.
  • As a trusted partner, you will be expected to ensure that appropriate stakeholders are brought to the table to discuss the resolution and outcomes for current cases while proactively addressing conditions or problems that could cause situations to reoccur in the future.
  • Understanding when and how these matters are escalated to stakeholders is critical.
  • Investigators will be expected to think creatively and explore innovative solutions with partners across the organization.
  • Investigators skillfully conduct all facets of investigations, including conducting investigational interviews, writing summaries, and liaising with business line and HR partners.

FAQs

What is the role of an Employee Relations Investigator at U.S. Bank?

The Employee Relations Investigator is responsible for handling sensitive HR investigations related to allegations such as discrimination, harassment, retaliation, and general misconduct, ensuring that the Bank’s environment adheres to its Code of Conduct and Core Values.

What are the basic qualifications required for this position?

Candidates must have a Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology, or a related field, or equivalent work experience, along with eight or more years of experience in employee relations or as an HR Generalist.

What skills are preferred for this position?

Preferred skills include diplomacy and executive communication skills, discretion with sensitive matters, knowledge of employment law, expertise in investigative interviews, flexibility when priorities shift, emotional intelligence, and advanced HR degrees or certifications.

What type of investigations will I conduct in this role?

You will conduct investigations related to EEO behavior, including issues of discrimination, harassment, retaliation, and general misconduct, ensuring a thorough and holistic examination of the cases.

Are there opportunities for continuous learning and career growth?

Yes, U.S. Bank promotes a culture of continuous learning, encouraging employees to try new things, learn new skills, and explore opportunities for career growth at every stage of their journey.

What kind of benefits does U.S. Bank offer to its employees?

U.S. Bank offers a comprehensive benefits package that includes healthcare, life insurance, short-term and long-term disability, retirement plans, paid vacation, paid holidays, adoption assistance, and sick leave accruals.

Is U.S. Bank an equal opportunity employer?

Yes, U.S. Bank is committed to creating a diverse workforce and considers all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

What is the salary range for the Employee Relations Investigator position?

The salary range for this role is between $119,765.00 and $154,990.00, depending on various factors including location and qualifications.

How are background checks conducted for this position?

U.S. Bank conducts background checks consistent with applicable local laws and regulations, which may include checks under the Federal Deposit Insurance Act and professional licensing requirements relevant to the position.

Is flexibility a requirement in this role?

Yes, flexibility and agility are important as demands and priorities may shift frequently in this role, and the investigator must adapt accordingly while continuing to effectively handle sensitive situations.

Finance
Industry
1-10
Employees
1863
Founded Year

Mission & Purpose

U.S. Bank, a leading financial institution in the United States, provides a comprehensive range of banking and financial services to individual, business, government, and institutional clients. Their ultimate mission is to empower customers by offering innovative financial solutions that help them achieve their goals. The bank's purpose centers on building strong relationships, fostering economic growth in communities, and delivering trusted expertise to navigate financial challenges effectively, ensuring long-term prosperity for their stakeholders.

Benefits

  • Life outside of work

    Work is just one part of your life. Relax and recharge with time-off programs and other resources to help you find your ideal work-life balance.

  • Retirement and financial security

    Your financial wellness is important throughout your career and into retirement. We invest in your future with retirement savings, pension plans and tools to help you prepare for whatever is next.

  • Health and well-being

    Feeling well helps you do your best at home, at work and everywhere in between. We provide a variety of benefits and programs to help you take care of your health.

  • Career growth and development

    Be a lifelong learner and reach your career goals with development resources that boost your success.