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Employee Relations Partner (Hybrid)

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Quest Diagnostics

Yesterday

  • Job
    Full-time
    Mid Level
  • Legal
    People, HR & Administration
  • Houston

AI generated summary

  • You need a bachelor’s degree, 3+ years in employee/labor relations, CBA experience, knowledge of regulations, and skills in investigations and resolving moderate complexity employee issues.
  • You will coach managers, investigate workplace issues, advise on performance and compliance, and ensure employee relations support while maintaining confidentiality and legal standards.

Requirements

  • Bachelor's degree
  • 3 years minimum Employee and labor Relations experience (including collective bargaining agreement - CBA)
  • Familiarity with state and federal regulations
  • Experience with investigations and resolving employee issues of moderate complexity effectively and thoroughly

Responsibilities

  • The Employee Relations Partner works in both a leadership and team capacity to coach and counsel colleagues on performance improvement, employee development and corrective action. This individual will document all Employee Relations activities per established protocols and will serve as a mentor by providing guidance and support to those in the role of Human Resources Generalist. Employee Relations supports our leaders and our employees across all geographical regions to include all functions and providing such support related the interpretation of employment policies, practices and protocols as well partnering with Quest legal partners regarding applicable state and federal law as necessary.
  • This role also provides information, interpretation, guidance and counseling to managers, employees and other Human Resources Generalists on moderately complex issues, employment policies and laws, and recommends course of action as appropriate.
  • Investigates and resolves workplace issues as well as provides support to managers and employees on moderately/highly complex issues such as discrimination, harassment and workplace violence as well employee performance
  • Assembles and reviews records, reports and documentation as necessary to conduct thorough investigations and establish the merits of a case, maintaining complete and thorough documentation per established protocols
  • Provides consistent coaching, expertise, and consultation to internal customers in areas of behavior modification, conflict resolution and disciplinary issues (including termination) in accordance with the values, policies and procedures of the company
  • Partners with other departments such as Employee Health Services to maintain a safe work environment consistent with company policy and state/federal regulations, or for corrective action to eliminate or minimize potential hazards. Also partners with Compliance on investigations and Benefits on issues related to Leave of Absence and Return to Work
  • Advises managers and supervisors on performance evaluations, feedback and recognition techniques, and establishment of measurements and standards
  • Counsels managers and supervisors on the alignment of employee performance improvement plans with organizational goals, and the overall adequacy and quality of those plans
  • Assists, counsels, and educates managers and supervisors on federal and state employment laws, ensuring legal compliance
  • Facilitates communication between employees, management and other HR functions as appropriate
  • Maintains current knowledge of policies, guidelines and employment laws across all regions and functions
  • May assist in researching, compiling documentation and developing responses for litigation or EEOC charges
  • Assists manager and supervisors in assessing requests for ADA accommodations not associated with approved leaves of absence
  • Works collaboratively with Centers of Excellence (CoE), HR Business Partners (HRBP) and/or other HR functional areas to resolve more complex complaints or issues
  • Maintains privacy and confidentiality of information, protects the assets of the Company, reports non-compliance and adheres to all applicable federal, state, and local laws and regulations, and company policies and procedures

FAQs

What are the primary responsibilities of the Employee Relations Partner?

The primary responsibilities include coaching and counseling on performance improvement, employee development, and corrective action, investigating and resolving workplace issues, and providing guidance on employment policies and laws.

Is prior experience in Employee and Labor Relations required?

Yes, a minimum of 3 years of experience in Employee and Labor Relations, including collective bargaining agreements, is required for this role.

What qualifications are needed to apply for this position?

Applicants must have a Bachelor's degree and experience with state and federal regulations, as well as investigations and resolving complex employee issues.

What skills are essential for the Employee Relations Partner role?

Essential skills include excellent interpersonal and communication abilities, experience in data analysis, report preparation, and the ability to influence and interact with diverse populations within the organization.

Will this role require collaboration with other departments?

Yes, the Employee Relations Partner will collaborate with various departments, including Employee Health Services, Compliance, and Benefits, to address workplace issues and ensure a safe and compliant work environment.

Are there any specific systems or technologies I need to be familiar with for this position?

Familiarity with HR systems, such as HRIS, HR Reporting, and Case Management, is beneficial for this role.

How does the Employee Relations Partner maintain privacy and confidentiality?

The Employee Relations Partner is expected to maintain privacy and confidentiality of information, protect company assets, and adhere to all applicable laws and regulations, as well as company policies and procedures.

What type of investigations will the Employee Relations Partner conduct?

The Employee Relations Partner will conduct investigations related to workplace issues such as discrimination, harassment, workplace violence, and employee performance.

What are the expectations regarding documentation in this role?

The Employee Relations Partner is responsible for documenting all Employee Relations activities per established protocols, including maintaining complete and thorough documentation for investigations.

Is experience in preparing reports necessary for this position?

Yes, the ability to prepare comprehensive reports and represent ideas clearly and concisely is necessary for the Employee Relations Partner role.

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Quest Diagnostics

Working together to create a healthier world, one life at a time.

Science & Healthcare
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.