Employee Relations Specialist

Zurich Insurance

30d ago

Job
Full-time
Senior & Expert Level
Consulting
People, HR & Administration
United States
Remote

AI generated summary

You need a relevant degree or certification with 7+ years in Employee Relations, insurance experience, strong communication, problem-solving, and HR-certified skills.
You will consult on complex employee issues, ensure policy compliance, analyze trends, collaborate on best practices, manage HR projects, and support recruitment and organizational change initiatives.

Requirements

Bachelor’s degree and 7 or more years of experience in the Employee Relations Practitioner area
OR
High School Diploma or Equivalent and 9 or more years of experience in the Employee Relations Practitioner area
OR
Zurich Certified Insurance Apprentice including an associate degree and 7 or more years of experience in the Employee Relations Practitioner area.
AND
Experience handling and directing others regarding employee relations issues and investigations.
Experience with restructures and acquisitions, investigation, ADA laws/practice disciplines, and corrective action/other claims and charges
Insurance industry experience
Business acumen that includes general operational processes, financial management and business planning knowledge
Strong verbal and written communication skills
Ability to independently identify and analyze issues and develop appropriate solutions and plans of action.
Strong ability to influence decision-making through diplomacy.
HR consulting and leadership in conflict resolution, performance management, negotiations, and investigations
Effective project management skills
Strong organization and prioritization skills
Strong facilitation skills
Strong ability to partner and build credibility at all levels.
Strong problem-solving skills
Professional certification in Human Resources, e.g., PHR, GPHR, SPHR, CIPD or similar

Responsibilities

Consult with managers and employees, within an assigned group, on a broad range of moderately to highly complex employee relations issues.
Ensure resolution of alleged violations of company policies by researching, conducting fact finding interviews, analyzing facts, documenting, and consulting with CoEs, business leaders and Practice Leads.
Assist with the due diligence and logistics responsibilities associated with organizational changes that impact the company; participate in notifications to employees.
Identify and analyze organizational trends and partner with the team to bring about the best solutions for the organization.
Provide input into the development of procedures.
Collaborate with Employment Relations (ER) team regarding best practices for assigned ER issues/topics.
May represent the organization at legal and administrative proceedings and will investigate and assist in preparing responses to specific employee and attorney demands in consultation with Practice Lead on direction, resolution and finalization of responses.
Conduct research and is a key partner with internal and external legal counsel and other Centers of Expertise on Employee Relations issues.
Participate on Employee Relations and other Human Resources Center of Expertise project teams and conducts Human Resources related training.
Translate business objectives into clearly defined business cases, costs, or schedules to support achievement of Employee Relations.
May lead the implementation of local Employee Relations and/or Human Resources projects or monitor and control allocated human and material resources assigned to a Human resources project work ensuring the project/s are delivered according to schedule.
Supervise and quality-assure the drafting of key Employee Relations documents to ensure full compliance to the Organization´s rules and regulations governing transactions and aligned to the organization strategy.
Analyze key themes from a wide range of data sources to identify how different scenarios may impact upon their area of responsibility and how to support the business driving improvement regarding Employee Relations matters.
Contribute to the development of Employee Relations processes and lead the implementation of systems and process improvements in own area.
Advise and support line management and employees in HR processes to ensure alignment across the organization.
Interpret, adapt and execute Human Resources strategy to support local needs i.e. how can policies/regulation/legislation be satisfactorily applied to their country.
Support key recruitment and activity within area of responsibility under the guidance of the senior and/or Global HRBP and the HR country head to ensure appropriate talent in the organization.
Implement HR strategy in support of global initiatives to build and maintain positive relationships with the local leadership team and other internal / external stakeholders.
Leads the identification and analysis of organizational trends, legal regulations and compliance issues and will partner with HR Management/CoEs, and business leaders to bring about the best solutions for the organization.

FAQs

Do we support remote work?

Yes, this position is 100% remote and can be located anywhere within the U.S.

What are the basic qualifications for this role?

The basic qualifications include a Bachelor’s degree with 7 or more years of experience in Employee Relations, or a High School Diploma with 9 or more years of relevant experience. Alternatively, a Zurich Certified Insurance Apprentice with an associate degree and 7 or more years of experience is also acceptable.

Is there a requirement for professional certification in this role?

Yes, having a professional certification in Human Resources, such as PHR, SPHR, GPHR, CIPD, or a similar credential is preferred.

What industries does Zurich serve?

Zurich serves over 25 industries, including agriculture, technology, and many others, insuring 90% of the Fortune 500.

What kind of issues will I be consulting on as a Senior Employer Relations Consultant?

You will consult on a broad range of moderately to highly complex employee relations issues, including performance management, misconduct, investigations, and policy interpretation.

What is the starting salary range for this position?

The starting salary range for this position is between $74,300.00 and $121,700.00, with a short-term incentive bonus eligibility set at 15%.

Will I be involved in legal proceedings?

Yes, you may represent the organization at legal and administrative proceedings, and assist in preparing responses to employee and attorney demands.

Are there opportunities for career development at Zurich?

Yes, Zurich offers ongoing career development opportunities and fosters an environment for growth and inclusion.

What additional qualifications are preferred for this position?

Preferred qualifications include experience with restructures and acquisitions, knowledge of ADA laws, insurance industry experience, and strong communication and problem-solving skills.

Does Zurich provide benefits for employees?

Yes, Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents.

Zurich Insurance

Finance

Industry

10,001+

Employees

1872

Founded Year

Mission & Purpose

Zurich Insurance Group, commonly known as Zurich, is a leading multinational insurance company headquartered in Switzerland with a strong global presence, including the UK. Their core business involves providing a wide range of insurance products and services to individuals, businesses, and institutions. Zurich's ultimate mission revolves around helping their customers understand and protect themselves from risks. They achieve this by offering various insurance solutions, including life insurance, property and casualty insurance, as well as pension and investment products. Zurich's purpose is to safeguard individuals and businesses against unforeseen events, ensuring financial security and peace of mind. They are committed to delivering excellent customer service, promoting sustainability and resilience, and making a positive impact on the communities they serve.