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Employee Services Specialist I

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Health Care Service Corporation

29d ago

  • Job
    Full-time
    Junior & Mid Level
  • Richardson

AI generated summary

  • You need a Bachelor’s in Business with 2 years in HR or 4 years in relevant HR areas, strong communication skills, attention to detail, teamwork, and proficiency in MS Office and Workday.
  • You will deliver HR services, address complex employee issues, collaborate across HR areas, and support initiatives to attract and retain diverse talent.

Requirements

  • Bachelor’s degree in Business and 2 years’ experience in a Human Resources environment in the following areas: salary administration, benefits administration, employee relations, wellness or employee development OR 4 years’ Human Resources Experience in the following areas: salary administration, benefits administration, employee relations, wellness, or employee development.
  • Highly service oriented and have desire to serve the customer.
  • Clear and concise verbal and written communication skills.
  • Organized and detailed oriented with a high degree of confidentiality.
  • Collaborative team player shifting in a fast-paced environment.
  • Ability to handle stress and high volume situations where time is of the essence.
  • Proficiency utilizing MS Office (Word, Excel, PowerPoint, Outlook) and Workday.

Responsibilities

  • - Delivering employee services requiring knowledge of HR policies and procedures in such areas as salary and benefit administration, employee relations, wellness, or employee development.
  • - Researching and providing solutions to the more difficult employee and retiree issues and concerns.
  • - Working with all areas of HR to ensure effective employee services.
  • - Participating in the HR value proposition to attract, develop, and retain high quality diverse employees for the corporation.

FAQs

What is the job title for this position?

The job title is Employee Services Specialist I.

What primary responsibilities does this role entail?

This role is responsible for delivering employee services related to HR policies and procedures, including salary and benefits administration, employee relations, wellness, and employee development.

What are the educational requirements for this position?

A Bachelor’s degree in Business and 2 years of experience in a Human Resources environment, or 4 years of relevant Human Resources experience.

What skills are required for the Employee Services Specialist I position?

Required skills include a service-oriented mindset, clear communication abilities, strong organizational skills, teamwork, stress management, and proficiency in MS Office and Workday.

Is experience in the healthcare industry preferred for this position?

Yes, experience in the healthcare industry is preferred.

Are there any certifications that are considered a plus for this job?

Yes, certifications such as CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP are considered a plus.

How often will this role require in-office work?

The role requires in-office visibility three days per week, with the option to work from home the other two days.

Is relocation available for this position?

No, relocation is not available for this position.

Will sponsorship be offered for this role?

No, sponsorship will NOT be offered either now or in the future.

What does HCSC consider in its employment practices?

HCSC is an Equal Opportunity Employment/Affirmative Action employer and is dedicated to providing an inclusive workplace.

Health Care Service Corporation

Empowering Whole Person Health With Compassion and Innovation

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible.