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Engagement Manager

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NHS North Central London ICB

Sep 12

  • Job
    Full-time
    Senior Level
  • Government & Politics
    Healthcare
  • London

AI generated summary

  • You must improve population health, reduce health inequalities, advise on engagement strategies, support public involvement, and consult with diverse audiences effectively.
  • You will engage communities, advise on best practices, support decision-making, implement strategies, and ensure diverse voices shape healthcare projects and initiatives.

Requirements

  • To support the ICB to improve population health and reduce health inequalities across North Central London, particularly in relation to CORE20PLUS5, acting as a champion for residents and patients and ensuring they have a voice in decision-making that affects them.
  • To advise on and deliver best practice engagement and involvement activity to improve population health, including service changes, transformation projects, behaviour change programmes and so on at system, place and neighbourhood level.
  • To support the ICB to put patient and public voice at the heart of decision making, supporting staff to meaningfully involve public, patients and other stakeholders in shaping their projects and plans.
  • To support the planning, organisation and implementation of complex strategies and programmes of engagement, involvement and consultation work as appropriate, interpreting and applying national guidelines.
  • To provide expert advice to enable patient and public involvement and engagement, commissioning specialist support for PPI, as required, using specialist skills and experience to develop innovative ways of engaging and involving patients, public and stakeholders in the work of the ICB.
  • To support consultation on high-priority issues with external audiences, including those which have traditionally been considered ‘seldom heard’, utilising a variety of communications and market research methods to successfully reach and engage target groups.

Responsibilities

  • To support the ICB to improve population health and reduce health inequalities across North Central London, particularly in relation to CORE20PLUS5, acting as a champion for residents and patients and ensuring they have a voice in decision-making that affects them.
  • To advise on and deliver best practice engagement and involvement activity to improve population health, including service changes, transformation projects, behaviour change programmes and so on at system, place and neighbourhood level.
  • To support the ICB to put patient and public voice at the heart of decision making, supporting staff to meaningfully involve public, patients and other stakeholders in shaping their projects and plans.
  • To support the planning, organisation and implementation of complex strategies and programmes of engagement, involvement and consultation work as appropriate, interpreting and applying national guidelines.
  • To provide expert advice to enable patient and public involvement and engagement, commissioning specialist support for PPI, as required, using specialist skills and experience to develop innovative ways of engaging and involving patients, public and stakeholders in the work of the ICB.
  • To support consultation on high-priority issues with external audiences, including those which have traditionally been considered ‘seldom heard’, utilising a variety of communications and market research methods to successfully reach and engage target groups.

FAQs

What is the primary responsibility of the Engagement Manager?

The primary responsibility of the Engagement Manager is to develop and deliver strategic engagement plans to support the ICB's corporate priorities, focusing on improving population health and reducing health inequalities while ensuring that the patient and resident voice is central to decision-making.

What qualifications are required for this position?

While specific qualifications are not listed in the job description, relevant experience in engagement, community involvement, and expertise in healthcare policy and methodologies will be essential for the role.

Will the Engagement Manager work with external stakeholders?

Yes, the Engagement Manager will support consultation on high-priority issues with external audiences, including traditionally ‘seldom heard’ communities, using various communication and market research methods.

What geographical area does the ICB serve?

The ICB serves the five boroughs of North Central London: Barnet, Camden, Enfield, Haringey, and Islington.

Who should I contact for further details or informal visits regarding the position?

For further details or informal visits, you can contact Martin Emery, Senior Engagement Manager, at martin.emery@nhs.net or by phone at 07544 178503.

Is there an emphasis on reducing health inequalities in this role?

Yes, reducing health inequalities is a key focus of the role, particularly in relation to the CORE20PLUS5 framework, and the Engagement Manager will act as a champion for residents and patients in this effort.

Are there opportunities for innovation in engagement methods within this role?

Yes, the Engagement Manager is expected to provide expert advice and develop innovative ways of engaging and involving patients, the public, and stakeholders in the work of the ICB.

What is the organizational change programme mentioned in the job description?

The organizational change programme is an initiative to redesign the structure of the organization and enhance ways of working to better meet the needs of the population, staff, and partners.

Will the Engagement Manager be involved in program evaluation?

Yes, the Engagement Manager will develop, deliver, and evaluate a wide range of engagement activities, ensuring that the effectiveness of these activities is assessed.

Is patient and public involvement a priority for the ICB?

Yes, ensuring that patient and public involvement is at the heart of decision-making processes is a fundamental aspect of the ICB's priorities.

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NHS North Central London ICB

Delivering better health and care for residents of Barnet, Camden, Enfield, Haringey and Islington

Science & Healthcare
Industry
501-1000
Employees
2022
Founded Year

Mission & Purpose

NHS North Central London Integrated Care Board (ICB) coordinates and oversees healthcare services across North Central London. Its mission is to enhance health outcomes by integrating services, promoting collaboration among providers, and addressing local health needs. The ICB aims to deliver high-quality, patient-centered care and improve overall community health by ensuring efficient and effective use of resources.