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Engagement Marketing Associate

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Spring health

Sep 16

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Marketing
  • United States
    Remote
  • Quick Apply

AI generated summary

  • You need 3+ years in email marketing, campaign ops, and autonomy with MarTech. Must prioritize tasks, communicate clearly, and have a passion for mental health and attention to detail.
  • You will manage campaign production, collaborate on automation requests, localize emails, and monitor processes for optimization in email, SMS, and push notification campaigns.

Requirements

  • 3+ years in email marketing, campaign operations, or a similar role (Iterable or other cross-channel marketing platform experience a plus)
  • Ability to work autonomously; comfortable building end-to-end campaigns/assets in standard MarTech (e.g. Iterable/Braze, Wordpress, etc).
  • Basic understanding of email best practices (A/B testing, accessibility, CAN-SPAM)
  • HTML experience a plus
  • Ability to effectively manage time, prioritize tasks, and work within deadlines in a fast-paced environment (Asana or other project management software experience a plus)
  • Clear, thorough communicator
  • A passion for mental health with a key focus on always putting our members first
  • Flexibility and adaptability when faced with ambiguity or change
  • An obsession with detail
  • A strong collaborator, ready to make an immediate impact
  • Humble, hungry, and honest

Responsibilities

  • Manage end-to-end production tasks, such as campaign creation, list segmentation, QA, and deployment
  • Work closely with key stakeholders to operationalize both ad hoc and automated campaign requests inclusive of email, SMS and push notifications
  • Partner with the Global Customer Marketing Lead to localize lifecycle emails into regional languages
  • Monitor campaign automation process to identify areas for optimization and improvement

FAQs

Do we support remote work?

Yes, this position is fully remote.

What is the primary responsibility of the Engagement Marketing Associate?

The primary responsibility is to execute email marketing campaigns to drive engagement, retention, and revenue growth through digital member communication channels such as email, SMS, and push notifications.

What qualifications are required for this role?

Candidates should have 3+ years in email marketing, campaign operations, or a similar role, with skills in segmentation, A/B testing, and campaign analysis. Familiarity with MarTech platforms is a plus.

What is the salary range for this position?

The target base salary range for this position is $66,500 - $82,100, with additional competitive total rewards, including stock options and benefits.

Is experience with HTML necessary for this role?

Basic HTML experience is a plus but not strictly required.

How does Spring Health approach diversity in hiring?

Spring Health is dedicated to building a diverse, inclusive, and authentic workplace, utilizing a balanced candidate slate to ensure that underrepresented individuals are considered at all levels during the hiring process.

What benefits are offered to employees?

Benefits include health, dental, and vision insurance, a yearly allotment of therapy visits for employees and dependents, flexible paid time off, paid parental leave, and professional development reimbursement, among others.

How is employee pay and compensation reviewed?

Employee pay and compensation programs are reviewed annually using the Radford Global Compensation Database to ensure competitive and fair pay.

What is the work environment like at Spring Health?

The work environment is fast-paced, with a focus on high standards, empowerment, transparency, and continuous feedback. Team members are encouraged to challenge the status quo and innovate.

What kind of support does Spring Health provide for parental leave?

Spring Health offers 4-4.5 months of fully paid parental leave for employees and their families.

Are there opportunities for professional development?

Yes, employees can access up to $1,000 for professional development reimbursement per calendar year.

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Spring health

We support teams and families with personalized mental health care.

Science & Healthcare
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

At Spring Health, we help employers modernize their behavioral health benefits with the most effective, comprehensive solution for employee mental wellbeing. Our offering functions as a single front door to any type of care - from digital exercises, to EAP services, to coaching, therapy, or medication. We use a proprietary assessment and machine-learning technology to understand all of the conditions a person may be experiencing, and use those results to match them to a care plan personalized to their needs. Each member has access to a Care Navigator to help guide them through their options, assist in booking appointments with therapists, and connect them to domain experts across work-life, legal, or financial services. This innovative, personalized approach to care, paired with a seamless, high-touch member experience makes Spring Health the most holistic, effective behavioral health benefit for modern, people-first employers. Suicidal crisis or emotional distress – For immediate help for you or someone else, call 1-800-273-8255. Available 24/7.