FAQs
What is the main responsibility of the Enterprise Account Executive for Slack?
The main responsibility is to navigate complex sales cycles in Tech, bringing in net new clients, growing existing accounts, and delivering outstanding customer experiences.
What kind of experience is required for this role?
Candidates should have experience selling SaaS software across multiple departments and industries, engaging various stakeholders, and collaborating with internal sales teams.
Are there any language requirements for this position?
Yes, proficiency in both French and English is required.
What skills are emphasized for candidates applying to this role?
Skills such as grit, business acumen, problem-solving, engaging communication, strategic customer influence, and collaboration are emphasized.
What attributes does Salesforce look for across all sales teams?
They seek attributes like humility, strategic customer influence, collaborative team selling, and an inclusive mindset.
How is success measured in this position?
Success is measured by overall performance in bringing in net new clients, growing existing accounts, and delivering an outstanding customer experience.
Is there an emphasis on teamwork in this role?
Yes, collaboration with different members of the Sales team, such as Account Directors, Solutions Engineers, and Customer Success Managers, is a key part of the job.
What does the role entail regarding customer interaction?
The role involves inspiring and educating customers on the value of Slack, serving as the voice of the customer, and collecting feedback to drive continuous improvement.
What kind of company culture does Salesforce promote?
Salesforce promotes a culture centered around equality, inclusivity, and community responsibility.
Is prior experience with large enterprise or strategic accounts necessary?
Yes, candidates should have experience with large enterprise or strategic accounts.