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Enterprise Digital Specialist - Modern Work

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Microsoft

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Marketing
  • Dublin

AI generated summary

  • You need sales experience or a relevant degree, knowledge of enterprise software, strong productivity skills, and a desire to learn while managing priorities in a fast-paced environment.
  • You will engage customers, track key metrics, share insights, collaborate with teams, convert leads, and adapt to evolving market needs, driving satisfaction with cloud technologies.

Requirements

  • Sales and negotiation experience
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND sales and negotiation experience or related work or internship experience
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) is required.
  • OR equivalent experience
  • Knowledge of enterprise software solutions and cloud platform competitor landscape.
  • Demonstrate the business value of Microsoft's solutions with an understanding of Microsoft's strategies and products relative to major Microsoft competitors.
  • Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment.
  • Capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately.
  • Operational and sales excellence discipline, including planning, opportunity qualification and creation, stakeholder communication, services/partner engagement and sales excellence practices including pipeline and opportunity management.
  • A desire to learn, grow, and drive change.

Responsibilities

  • Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
  • Meet operational standards and maintain reporting accuracy for key metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
  • Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
  • Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
  • Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving.
  • Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.

FAQs

What is the main focus of the Enterprise Digital Specialist role?

The main focus of the Enterprise Digital Specialist role is to engage with enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling in Modern Work solutions.

What qualifications are needed for this position?

Candidates need either sales and negotiation experience, a Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent), or a Master's Degree in a related field. Equivalent experience may also be considered.

What types of customers will I be working with in this role?

You will work with a dedicated set of enterprise customers from various industries and company sizes, helping them fulfill their needs with Microsoft's leading cloud technologies.

How does Microsoft define its business culture for this role?

Microsoft's culture is centered around values of respect, integrity, accountability, diversity and inclusivity, wellbeing, sustainability, and customer obsession, promoting an inclusive environment where everyone can thrive.

Is collaboration important in this role?

Yes, collaboration is essential as you will work with field specialists, technical resources, and partner teams to effectively manage customer opportunities and deliver connected customer experiences.

What kind of environment can I expect in this position?

You can expect a fast-paced, collaborative, and dynamic teaming environment that requires maintaining a high level of productivity and managing competing priorities.

Are there opportunities for professional growth in this role?

Yes, there are ample opportunities for learning, growth, and driving change, as the role encourages a desire to innovate and empower others within the rapidly evolving digital landscape.

Is work-life balance supported in this position?

Yes, Microsoft emphasizes wellbeing and a positive approach to problem-solving, encouraging employees to maintain a good work-life balance.

What tools and systems will I be using in this role?

You will be empowered by world-class data, marketing systems, and platforms to deliver a connected customer engagement experience and drive operational excellence.

How does Microsoft handle equal opportunity in hiring?

Microsoft is an equal opportunity employer and considers all qualified applicants for employment without regard to various protected characteristics.

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Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.