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Estee Lauder - Beauty Advisor - Edgars, Clearwater - 28.62 Hours - Part-Time, Temporary

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The Estée Lauder Companies Inc.

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Johannesburg

AI generated summary

  • You need Grade 12, retail cosmetics experience, strong selling skills, customer service background, excellent communication, and a beauty certificate or similar. Must be able to work retail hours.
  • You will achieve sales targets, provide exceptional customer service, monitor competitors, manage stock levels, conduct consultations, maintain cleanliness, and attend training to enhance product knowledge.

Requirements

  • Grade 12
  • Experience in the luxury beauty industry/Retail Cosmetics Experience
  • Strong Selling Skills
  • Retail/customer service experience
  • Excellent communication skills
  • Ability to work retail hours
  • Beauty Certificate or similar

Responsibilities

  • Achieve sales targets
  • Create ways to achieve sell through targets eg. On counter Special Events
  • Ensures customers are treated professionally at all times/Service excellence
  • Be sales experts
  • Recruit new customers to the Estee Lauder brand
  • Monitor competitor brands
  • Ensure client registry is kept up to date at all times
  • Ensure all clients are informed timeously of promotions and special events
  • Ensure all sales are recorded according to standard
  • All customer returns to be handled according to policy
  • Ensure in store promotions are organised effectively and timeously
  • Attend training courses as and when scheduled
  • Ensure knowledge levels are accurate and up to date
  • Demonstrates effectiveness in make up application and consultation
  • Demonstrates effectives in skin care consultations
  • Ensure that attendance is punctual and professional
  • Ensure a full, clean and neat uniform is worn at all times whilst on duty
  • Ensure personal hygiene levels are at a high standard
  • Ensure counters, shelves and cupboards are kept clean and dust free at all times
  • Ensure discontinued stock is removed
  • Ensure cleaning tools are stocked and in good condition
  • Ensure all testers are clean and in good condition
  • Ensure there is sufficient stock for all promotions
  • Ensure display is per merchandising guideline
  • Ensure that collateral corresponds with promotion
  • Follow the Estee Lauder Service Standard
  • Record all sales on a daily basis
  • Consolidate sales records weekly and then monthly as per required standard
  • Ensure stock counts are done monthly and recorded timeously
  • Ensure stock levels are maintained according to standard
  • Ensures reports are submitted accurately and timeously

FAQs

What is the job title for this position?

The job title is Beauty Advisor for Estee Lauder at Edgars in Clearwater.

What type of employment is this position?

This is a part-time, temporary position with 28.62 hours.

What are the main responsibilities of the Beauty Advisor?

The main responsibilities include achieving sales targets, providing high-touch service to customers, recruiting new customers, and ensuring all clients are informed of promotions and special events.

What qualifications are required for this position?

Candidates should have a Grade 12 education, experience in the luxury beauty industry or retail cosmetics, strong selling skills, retail/customer service experience, excellent communication skills, and a Beauty Certificate or similar.

Are there any specific skills needed for this role?

Yes, strong selling skills and the ability to work retail hours are essential for this role.

Will I be required to attend training courses?

Yes, attendance at training courses as scheduled is required.

How important is customer service in this position?

Customer service is extremely important; the role requires providing service excellence and treating customers professionally at all times.

What are the expectations regarding appearance while on duty?

Employees are expected to wear a full, clean, and neat uniform at all times and maintain high personal hygiene standards.

Is experience in the beauty industry necessary for this position?

Yes, experience in the luxury beauty industry or retail cosmetics is necessary.

What type of promotions will I be involved with?

You will be involved in organizing in-store promotions effectively and promoting new products to drive transactions.

Do I need to have knowledge of competitor brands?

Yes, monitoring competitor brands is a responsibility of the Beauty Advisor.

How often will stock counts need to be done?

Stock counts must be done monthly and recorded in a timely manner.

What will be the schedule like for this part-time position?

The schedule will be variable as it is a part-time position.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.