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Event Experience & Design Specialist

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Encore

2mo ago

  • Job
    Full-time
    Junior Level
  • Mississauga

AI generated summary

  • You should have 2+ years in event design/production, strong organizational skills, proficiency in event software, and excellent interpersonal abilities; degree preferred, Toronto experience a plus.
  • You will design event layouts, manage projects and budgets, coordinate logistics, and collaborate with teams, ensuring high-quality execution and client satisfaction throughout the event lifecycle.

Requirements

  • A bachelor’s degree (BS/BA) in a related field is preferred but not required.
  • A minimum of 2 years of relevant experience in event production, decor and design, including project management; focus in Toronto is preferred, but not required.
  • 2-3 days in office at the Mississauga location in a hybrid model, ability to work at events in the greater Toronto Area 1-2 times a week
  • Exceptional organizational, time management, and multitasking abilities.
  • Proficiency in event management software and computer applications.
  • Excellent interpersonal skills to effectively interact with clients, stakeholders, and team members.

Responsibilities

  • Collaborate closely with event designers to develop creative concepts that align with client visions.
  • Lead select projects, taking charge of event layouts, themes, and decor design to create memorable experiences.
  • Assist and provide direction to other designers, ensuring the delivery of innovative and high-quality event designs.
  • Design and Create client facing design proposals and decks.
  • Take ownership of assigned projects, overseeing their execution from inception to completion.
  • Coordinate with various internal teams to ensure meticulous planning and execution of events.
  • Manage project budgets, negotiate vendor contracts, and track expenses to maintain budget adherence.
  • Support sales team to drive revenue and find ways to efficiently execute shows to drive profitability.
  • Develop comprehensive event timelines, production schedules, and critical paths for efficient event execution.
  • Collaborate with stakeholders to gather event requirements and seamlessly integrate them into the planning process.
  • Contribute to the creation of engaging and innovative event experiences in conjunction with the Event Experience & Design team.
  • Manage on-site aspects of select events, addressing issues and ensuring smooth execution as needed.
  • Oversee event setup, coordination with teams, and client support during events.
  • Maintain composure in high-pressure situations to ensure a positive client experience.
  • Efficiently handle logistics, supply procurement, and vendor coordination on-site.
  • Conduct immediate post-event evaluations to gather feedback for improvement.
  • Cultivate strong client relationships through exceptional service and communication.
  • Collaborate with clients and internal stakeholders to understand and align with event visions and requirements.
  • Address client inquiries, concerns, and issues promptly and professionally.
  • Collaborate seamlessly with cross-functional teams within Encore Canada to ensure the smooth coordination of event projects.
  • Represent Encore Canada professionally, maintaining strong client relationships and delivering exceptional customer service throughout the event lifecycle.
  • Utilize office tools and software effectively for communication, documentation, and project management.
  • Demonstrate excellent written and verbal communication skills to convey ideas and interact confidently with clients and team members.
  • Embrace learning opportunities to stay updated with industry trends, event technologies, and best practices.
  • Be flexible with working hours to accommodate event schedules and attend events on-site as needed.

FAQs

What is the primary responsibility of the Event Experience & Design Specialist?

The primary responsibility of the Event Experience & Design Specialist is to support the Event Experience & Design Department by managing event decor and design, team management, project coordination, and ensuring the seamless execution of various events.

What qualifications are preferred for this position?

A bachelor's degree (BS/BA) in a related field is preferred but not required, along with a minimum of 2 years of relevant experience in event production, decor, and design, including project management.

Where is the office location for this job?

The office is located in Mississauga, with a hybrid work model requiring 2-3 days in the office and the ability to work at events in the greater Toronto Area 1-2 times a week.

What skills are essential for this role?

Essential skills for this role include exceptional organizational, time management, and multitasking abilities, proficiency in event management software, and excellent interpersonal skills to effectively interact with clients, stakeholders, and team members.

What is the work environment like for this role?

The work environment includes a mixture of office settings and hotel/convention center environments, with moderate exposure to outdoor temperatures and varying noise levels. Working hours are irregular and may include weekends and holidays.

Is travel required for this position?

Yes, the Event Experience & Design Specialist may be required to travel to different hotel locations and work at events in the greater Toronto Area.

How does this position contribute to client management?

This position involves cultivating strong client relationships through exceptional service and communication, collaborating with clients to understand and align with their event visions, and addressing any inquiries or concerns promptly and professionally.

What roles will the Event Experience & Design Specialist collaborate with?

The specialist will collaborate closely with event designers, project coordinators, administrators, sales teams, and various internal stakeholders to ensure the successful planning and execution of events.

Are there specific competencies emphasized in this role?

Yes, the competencies emphasized include delivering world-class service, demonstrating ownership, driving results, ensuring accountability, and collaborating effectively with others.

How does the position support the company's financial performance?

The Specialist manages project budgets, negotiates vendor contracts, tracks expenses, and collaborates with the sales team to drive revenue and efficiency in executing events, all contributing to overall financial performance.

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Encore

The new Encore brings together PSAV, Encore Event Technologies and its family of companies under a new global brand.

Entertainment & Media
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.