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Event & Lifestyle Coordinator - Overture Kierland

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Greystar

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Real Estate & Property
  • Scottsdale

AI generated summary

  • You must be professional, organized, responsible, resourceful, helpful, and confident to be successful in this Event & Lifestyle Coordinator role at Overture Kierland.
  • You will greet visitors, manage guest suite schedules, handle package deliveries, organize events, maintain amenity spaces, communicate with residents, create marketing materials, and assist with budgets to ensure a high-quality experience at Overture Kierland.

Requirements

  • What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.
  • Professional
  • Organized
  • Responsible
  • Resourceful
  • Helpful
  • Confident

Responsibilities

  • Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed
  • Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
  • Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
  • Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
  • Ensures all amenities are in tour condition and prepared for resident use.
  • Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
  • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.
  • Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
  • Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
  • Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
  • Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.

FAQs

What are the main responsibilities of an Event & Lifestyle Coordinator at Overture Kierland?

The responsibilities include greeting prospects and residents, managing phone calls and package deliveries, scheduling amenities, organizing events and programs, maintaining local area information, managing communication channels, creating and distributing marketing materials, and contributing to budget planning.

What qualities are sought after in a successful Greystar team member for this position?

Successful team members for this position are expected to be professional, organized, responsible, resourceful, helpful, and confident in their roles.

A Leading, Fully-Integrated Global Real Estate Company

Real Estate
Industry
10,001+
Employees
1993
Founded Year

Mission & Purpose

Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies. Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution. Supported by a global team of 20,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process. Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.

Benefits

  • Professional Development: Ongoing support is available for career advancement opportunities in addition to corporate training programs

  • Healthcare: Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

  • Paid Time Off: Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

  • Paid Parental Leave: Maternal and paternal paid leave is available for the birth or adoption of a child

  • Employee Assistance Program: Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you