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Executive Assistant

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ServiceNow

1mo ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Munich

AI generated summary

  • You need 10+ years supporting VP-level executives, exceptional organization and communication skills, a positive attitude, proficiency in MS Office and Zoom, and experience with confidential materials.
  • You will manage calendars, draft correspondence, oversee projects, coordinate travel, assist new hires, and resolve organizational issues to optimize leadership efficiency.

Requirements

  • 10+ years experience supporting VP level
  • Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels
  • Desire to grow and take on your own projects
  • Professional demeanor and soft-skills
  • Positive and personable can-do attitude
  • Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs
  • Experience handling confidential materials

Responsibilities

  • Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
  • Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
  • Overseeing deal-driven processes.
  • Leading internal projects, such as driving the EVS project towards actionable outcomes.
  • Coordinating the annual team volunteering project.
  • Proactively building strong internal connections and cultivating a robust professional network.
  • Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities.
  • Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation.
  • Identify issues within the organization and initiate or facilitate solutions.
  • Assist internal departments with the setup of new hires.
  • Assist new hires with processes including expense reporting and travel systems and other internal processes and tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed.

FAQs

What kind of qualifications are necessary for this Executive Assistant role?

To be successful in this role, you should have 10+ years of experience supporting VP level executives, exceptional organizational and communication skills, and proficiency in tools such as Microsoft Office, Zoom, and Google Docs.

Is prior experience with confidential materials required?

Yes, candidates should have experience handling confidential materials as part of the role's responsibilities.

Are there opportunities for growth within this position?

Yes, the role encourages a desire to grow and take on your own projects, providing a pathway for career advancement.

What is the company culture like at ServiceNow?

ServiceNow values inclusivity and diversity, promoting a positive company culture where unique experiences are welcomed and encouraged.

Will I be responsible for arranging travel for leadership?

Yes, you will be tasked with arranging all travel for executives while ensuring consistency with company procedures and assisting with necessary travel documents.

How does ServiceNow accommodate candidates with disabilities?

ServiceNow strives to create an accessible and inclusive experience for all candidates and provides assistance for reasonable accommodations throughout the application process.

What are the primary responsibilities of the Executive Assistant?

Key responsibilities include managing complex calendars, drafting correspondence, overseeing deal-driven processes, leading internal projects, and organizing travel.

Is there a focus on community volunteering in this position?

Yes, coordinating the annual team volunteering project is one of the responsibilities in this role.

Are there specific software tools that I should be familiar with for this position?

Yes, familiarity with Zoom, Microsoft Office (Word, Excel, PowerPoint, Outlook), Box, Concur, and Google Docs is required.

What steps should I take if I need to apply through alternative methods?

If you require an alternative method to apply, you can contact globaltalentss@servicenow.com for assistance.

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ServiceNow

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time