FAQs
What is the primary purpose of the Executive-Sales SCVPU role?
The primary purpose of the role is to drive sales and customer support in the domestic market, focusing on increasing volume sales, market share, customer satisfaction, and building the organization's brand.
What specific responsibilities does this position entail?
The position involves sales execution and implementation, relationship management, coordinating with various stakeholders, ensuring pro-active customer service, and meeting monthly and annual sales targets.
What type of experience is required for this role?
The desired candidate should have 3-5 years of experience in the automobile industry, along with a BE/BTech degree in Engineering.
What skills are important for this position?
Important skills include excellent sales and marketing abilities, strong interpersonal and relationship-building skills, negotiation and influencing skills, and a results-focused mindset.
Who will this role interact with internally?
The role will interact with the Head CVBU, Product Line Heads CVBU, Head of Customer Care Domestic & IB, Head Operations, Head Finance, and Head Commercial HR CV.
What type of interactions will this role have with external stakeholders?
This role will interact with customers for feedback, channel partners for partnerships, and key agencies like financiers, body builders, and insurers.
What initiatives will the role be responsible for implementing?
The role will be responsible for implementing initiatives to grow the business and penetrate rural markets, enhance dealer profitability, and drive customer experience improvements.
How does this role contribute to customer satisfaction?
This role ensures the pro-active resolution of customer issues and feedback, engaging with customers to enhance service quality, and working towards increased customer satisfaction.
What is the expectation regarding sales targets?
The expectation is to meet both monthly and annual sales and marketing targets for the domestic market while also increasing the profitability of the business.
Will there be opportunities for team development in this role?
Yes, the role includes coordinating talent hiring, training, and development activities for the team in collaboration with the Head of Commercial HR CV.