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F&B Attendant

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Anantara Hotels & Resorts

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Dubai
  • Quick Apply

AI generated summary

  • You need a high school diploma, experience in F&B, a passion for service, teamwork skills, English proficiency, and luxury hotel experience.
  • You will deliver prompt, courteous service, ensure guest satisfaction, assist team operations, maintain knowledge of menus and outlets, uphold hygiene standards, and respect guest privacy.

Requirements

  • High School diploma
  • Previous experience in Food & Beverage/Restaurant operations
  • Passion for excellent service
  • Excellent team player
  • English speaking
  • Luxury Hotel Experience

Responsibilities

  • A F&B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests.
  • You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets.
  • Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets.
  • You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction.
  • You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

FAQs

What is the primary role of a F&B Attendant?

The primary role of a F&B Attendant is to provide prompt and courteous service to guests, ensuring their satisfaction in food and beverage outlets.

What qualifications are required for this position?

A high school diploma, previous experience in food and beverage or restaurant operations, a passion for excellent service, being an excellent team player, and proficiency in English are required.

Is luxury hotel experience necessary for this role?

While it is not mandatory, having luxury hotel experience is considered an asset for this position.

What skills are important for a F&B Attendant?

Important skills for a F&B Attendant include excellent communication, teamwork, and a strong commitment to guest satisfaction.

Are there opportunities for professional development in this role?

Yes, in this role, you will have opportunities to continuously develop your professional skills to enhance guest satisfaction.

What are the working conditions like for a F&B Attendant?

F&B Attendants work in a busy environment and are responsible for ensuring a safe and hygienic work area while upholding guest privacy.

Do I need to have prior customer service experience for this position?

Yes, previous experience in food and beverage or restaurant operations, which includes customer service, is required for this role.

Can I apply if I do not speak English fluently?

Proficiency in English is a requirement for this position, so it is essential to have a good command of the language.

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Anantara Hotels & Resorts

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Anantara is a luxury hotel and resort brand that offers unique experiences by blending indigenous culture, heritage, and natural beauty with modern amenities. With properties located across Asia, the Middle East, Africa, and Europe, Anantara focuses on providing exceptional hospitality and immersive experiences, such as culinary journeys and local excursions, to guests. Their approach emphasises sustainable tourism, aiming to create memorable stays while respecting and preserving the environment and local communities they operate within.