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F&B Service Expert

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Marriott International

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Venice

AI generated summary

  • You need a high school diploma or equivalent, less than a year of relevant experience, and no supervisory experience or certifications.
  • You will create memorable dining experiences by serving clients, managing the menu, maintaining cleanliness, ensuring safety, and performing physical tasks to guarantee satisfaction.

Requirements

  • Niveau d’études: Diplôme d’études secondaires ou équivalence de niveau secondaire.
  • Expérience de travail connexe: Moins d’un an d’expérience de travail connexe.
  • Expérience de supervision: Aucune expérience de supervision.
  • Permis ou certification: Aucune

Responsibilities

  • Notre travail ne se limite pas à mettre de la nourriture sur la table dont nos clients se régaleront jusqu'à ce qu'ils demandent leur facture.
  • Nous devons avant tout bâtir une expérience unique et mémorable – en plus de la nourriture et des boissons.
  • Nos experts en Service client font preuve d'initiative et offrent un vaste éventail de services afin que le repas de nos clients soit mémorable.
  • Que ce soit mettre la table, communiquer avec la cuisine, interagir avec le client et le servir, ou nettoyer les zones de travail et les fournitures, l'expert en Service client fait en sorte que les clients sentent que les transactions font partie de l'expérience.
  • Peu importe votre poste, certaines choses sont essentielles pour réussir - la création d'un lieu de travail sécuritaire, le respect des politiques et des procédures de la société, le respect des normes de qualité et veiller à ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels.
  • Le rôle d'expert en Service client signifie être sur vos pieds et vous déplacer (se lever, s’asseoir ou marcher pendant une longue période de temps);
  • se déplacer sur des surfaces en pente, inégales ou glissantes;
  • gérer le menu (lire et vérifier l'information visuellement), et mettre la main à la pâte dans votre travail (déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 25 livres (11,4 kg) sans assistance et 50 livres (22,7 kg) avec assistance;
  • atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser).
  • Il est essentiel que les experts en Service client exécutent toutes ces tâches à la perfection (et toute autre tâche raisonnable qui leur est assignée) - ainsi, nos clients seront toujours satisfaits et notre entreprise continuera de prospérer.

FAQs

What is the job title for this position?

The job title for this position is F&B Service Expert.

Where is the job location?

The job location is at The St. Regis Venice, San Marco 2159, Venice, Italy, 30124.

What is the employment type for this position?

This position is full-time and is classified as non-management.

What qualifications are recommended for this position?

Recommended qualifications include a high school diploma or equivalent and less than one year of related work experience.

Is prior supervisory experience required for this role?

No, prior supervisory experience is not required for this role.

What are the physical requirements for the F&B Service Expert position?

The position requires being able to stand, sit, or walk for extended periods, handle objects weighing up to 25 pounds (11.4 kg) without assistance and 50 pounds (22.7 kg) with assistance, and perform various movements such as bending and reaching.

Is there any licensing or certification required for this job?

No, there are no permits or certifications required for this position.

What qualities are essential for success in this role?

Essential qualities include maintaining a safe work environment, adhering to company policies and procedures, ensuring quality standards, and presenting a professional appearance and communication.

What type of experiences does The St. Regis Venice aim to create for its customers?

The St. Regis Venice aims to create unique and memorable experiences for its customers, focusing on providing exceptional service beyond just food and beverage.

Does Marriott International support diversity and inclusion in its hiring practices?

Yes, Marriott International is committed to equal employment opportunities and supports a diverse workforce and an inclusive culture that prioritizes individuals.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.