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F&B Support Expert

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Venice

AI generated summary

  • You need a high school diploma or equivalent, no prior work experience required but restaurant experience is recommended, and no supervision or certification needed.
  • You will create memorable dining experiences by assisting in food service, preparing tables, supporting kitchen tasks, maintaining cleanliness, and ensuring a safe, professional environment.

Requirements

  • Niveau d’études: Diplôme d’études secondaires ou équivalence de niveau secondaire.
  • Expérience de travail connexe: Aucune expérience de travail connexe n’est requise; une expérience préalable dans un environnement de restauration est recommandée.
  • Expérience de supervision: Aucune expérience de supervision.
  • Permis ou certification: Aucune

Responsibilities

  • Notre travail ne se limite pas à mettre de la nourriture sur la table dont nos clients se régaleront jusqu'à ce qu'ils demandent leur facture.
  • Nous devons avant tout bâtir une expérience unique et mémorable – en plus de la nourriture et des boissons.
  • Nos experts en matière de soutien au Service client font preuve d'initiative et offrent un vaste éventail de services afin que les opérations de restauration de nos clients se déroulent sans effort.
  • Qu'il s'agisse de préparer les tables, d'aider en cuisine, de nettoyer les aires de travail ou de regarnir les stocks de fourniture, l'expert en matière de soutien au Service client apporte l'aide requise pour permettre aux transactions de faire partie de l'expérience.
  • Peu importe votre poste, certaines choses sont essentielles pour réussir - la création d'un lieu de travail sécuritaire, le respect des politiques et des procédures de la société, le respect des normes de qualité et veiller à ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels.
  • Le rôle d'expert en matière de soutien au Service client signifie être sur vos pieds et vous déplacer (se lever, s’asseoir ou marcher pendant une longue période de temps); se déplacer sur des surfaces en pente, inégales ou glissantes; gérer le menu (lire et vérifier l'information visuellement), et mettre la main à la pâte dans votre travail (déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 25 livres (11,4 kg) sans assistance et 50 livres (22,7 kg) avec assistance; atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser).
  • Il est essentiel que les experts en matière de soutien au Service client exécutent toutes ces tâches à la perfection (et toute autre tâche raisonnable qui leur est assignée) - ainsi, nos clients seront toujours satisfaits et notre entreprise continuera de prospérer.

FAQs

What is the job title for this position?

The job title is F&B Support Expert.

Where is the job located?

The job is located at The St. Regis Venice, San Marco 2159, Venice, Italy, 30124.

What type of employment is offered for this position?

This position is full-time and non-management.

Is prior experience required for this position?

No prior experience is required; however, previous experience in a restaurant environment is recommended.

What qualifications are recommended for this role?

A high school diploma or equivalent is recommended.

Will I be required to perform physical tasks in this job?

Yes, the role involves moving, lifting, and placing objects weighing up to 25 pounds (11.4 kg) independently and 50 pounds (22.7 kg) with assistance, as well as being on your feet and moving for extended periods.

Is there any specific attire or appearance standard I need to follow?

Yes, it is essential to maintain a professional appearance, including adhering to uniform standards.

Are there any supervisory responsibilities in this role?

No supervisory experience is required for this position.

Does this position involve customer interaction?

Yes, the role involves supporting customer service to ensure a memorable dining experience.

Is there an emphasis on workplace safety in this position?

Yes, creating a safe workplace is considered essential for success in this role.

Does Marriott International support diversity in hiring?

Yes, Marriott International is committed to diversity and inclusion in its hiring practices.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.