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File Inception Team Administrator

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DWF

14d ago

  • Job
    Full-time
    Entry Level
  • Legal
  • Liverpool

AI generated summary

  • You need proficiency in Microsoft Office, teamwork and autonomy, attention to detail, ability to follow processes, extract client info, meet daily targets; a legal background is a plus.
  • You will process new matter instructions, ensure timely file openings, enter data accurately, meet court deadlines, handle inquiries, and address unreferenced mail through calls.

Requirements

  • Experience within Microsoft office, considerably outlook.
  • The ability to work well as part of a team in addition to being comfortable working autonomously.
  • Focused, have an eye for detail and can work to a stringent process and timetable within a bespoke case management system.
  • The Ability to read and extract relevant information from clients' instructions is key to success in this role.
  • The ability to meet a daily file opening target.
  • A background in Law would be advantageous however it is not essential.

Responsibilities

  • Processing instructions for all new matters.
  • Ensuring that all cases are opened within the full requirements of the clients and internal SLAs.
  • Accurate data entry of information on to a case management system.
  • Ensuring files are opened in time to meet with specific court deadlines related to the file.
  • Handling incoming calls relating to new or existing matters and fielding enquiries.
  • Receiving unreferenced items of mail and obtaining the required detail by making outbound calls to related parties.

FAQs

What is the duration of the File Inception Team Administrator role?

The role is a fixed term contract for 12 months.

Where is the File Inception Team Administrator position located?

The position is based in Liverpool.

What kind of working pattern is offered for this role?

The role offers a hybrid working pattern.

What will be my main responsibilities as a File Inception Team Administrator?

Your main responsibilities will include processing instructions for new matters, ensuring cases are opened in line with client and internal SLAs, accurate data entry into the case management system, and handling incoming calls related to new or existing matters, among others.

Is experience in a legal background necessary for this role?

A background in law is desirable but not essential for this role.

What skills are important for success in the File Inception Team Administrator role?

Important skills include proficiency in Microsoft Office, the ability to work well in a team, attention to detail, the capability to extract relevant information from client instructions, and the ability to meet daily file opening targets.

What does DWF offer to its employees?

DWF is committed to ensuring that each team member feels valued and duly rewarded, fostering an inclusive environment and offering support as needed.

Can I apply even if my experience doesn’t meet all the requirements?

Yes, you are encouraged to apply even if your experience doesn't align perfectly with all the requirements, as you may be the right candidate for the role or others within the wider team.

How does DWF ensure diversity and inclusivity?

DWF is an equal opportunities employer that celebrates diversity and is committed to creating an inclusive environment for all candidates.

DWF is a leading global provider of integrated legal and business services.

Law
Industry
1001-5000
Employees

Mission & Purpose

DWF is a leading global provider of integrated legal and business services. We listen to our clients and there is a growing desire for legal and business services to be delivered in an easier and more efficient way. So, we've built our business and designed our range of services on this principle. We have three offerings – Legal Services, Legal Operations and Business Services. Our ability to seamlessly combine any number of these services to deliver bespoke solutions for our clients is our key differentiator. Delivered through our global teams across eight core sectors, our Integrated Legal Management approach delivers greater efficiency, price certainty and transparency for our clients without compromising on quality or service.