FAQs
What is the primary function of the Floor Supervisor at Tommy Hilfiger?
The primary function of the Floor Supervisor is to assist and support the Store and Assistant Manager in all aspects of the store, including personnel, product, merchandising, visual functions, business processes, and results. They also help with recruiting, training, and developing associates.
Who does the Floor Supervisor report to?
The Floor Supervisor reports to the Store Manager.
What are some of the overall responsibilities of the Floor Supervisor?
Some overall responsibilities include directing and motivating the store team to provide excellent customer service, maximizing associate productivity, ensuring compliance with company standards, and assisting in the development of associates through feedback and coaching.
What managerial responsibilities does the Floor Supervisor hold?
Managerial responsibilities include maximizing sales through effective execution of the TH Customer Service program, training and developing associates, communicating sales performance and business needs, and assisting with inventory management and recovery processes.
What are the operational responsibilities of the Floor Supervisor?
Operational responsibilities include understanding and complying with company policies, processing shipments and transfers, following inventory shrinkage improvement programs, maintaining necessary tool availability, and ensuring a high level of security and safety awareness within the store.
What leadership responsibilities does the Floor Supervisor have in the store?
Leadership responsibilities include sourcing talent through recruitment and hiring, developing associates in product knowledge and sales, creating energy around team accomplishments, participating in management meetings, and demonstrating teamwork by leading by example.
What merchandising and visual responsibilities does a Floor Supervisor have?
The Floor Supervisor assists in making business decisions based on sell-through strategies, maintains elevated store presentation according to brand standards, keeps management informed of merchandise issues, executes markdowns and re-merchandising, and ensures store cleanliness and organization.
Are there any physical requirements for the Floor Supervisor position?
Yes, the position requires the ability to lift a minimum of 40 pounds and to stand for long periods of time.
Is accommodation available for applicants with disabilities during the recruitment process?
Yes, PVH Canada Inc. notifies its employees and the public about the availability of accommodation for applicants with disabilities and its recruitment process.