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Food & Beverage Supervisor I nhow Rotterdam

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NH Hotels

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Rotterdam

AI generated summary

  • You must have a guest-focused mindset, attention to detail, strong communication skills in Dutch and English, leadership experience, and a passion for food and beverage.
  • You oversee daily operations, lead your team, ensure exceptional guest experiences, handle prep work, manage peak hours, and assist with closing tasks, while communicating across departments.

Requirements

  • Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you, and you are happy to go the extra mile for our guests;
  • You are a hard worker who has an eye for details, and you see a challenge in every situation;
  • You have strong communication and organizational skills and have a good command of the Dutch and English language;
  • You love to share your passion and in-depth knowledge of food and beverage with both guests and colleagues;
  • You are a natural leader, and you have experience in leading a team of restaurant- and/or hospitality employees.

Responsibilities

  • Helping guests puts a big smile on your face.
  • The 'always a pleasure' mentality is second nature for you, and you are happy to go the extra mile for our guests;
  • You are a hard worker who has an eye for details, and you see a challenge in every situation;
  • You have strong communication and organizational skills and have a good command of the Dutch and English language;
  • You love to share your passion and in-depth knowledge of food and beverage with both guests and colleagues;
  • You are a natural leader, and you have experience in leading a team of restaurant- and/or hospitality employees.
  • With a cup of coffee you prepare your shift and together with the morning supervisor you discuss the important things of the day.
  • After the handover you go through the day with the (Assistant) Food and Beverage Manager and discuss any specifics.
  • You check whether the preparatory work is going as instructed in all the outlets and assist where necessary.
  • After dinner with your colleagues, you ensure all outlets are ready for the evening rush and discuss any specifics with the kitchen, if needed.
  • Before the dinner rush starts, you support your colleague in setting up the meeting and event rooms for the following day.
  • During the peak hours in the outlets, you keep your cool and ensure all guests have an unforgettable experience and help the team achieve their goals where necessary.
  • You communicate with your colleagues from the Front Office/Duty Management whether they can assist with room service.
  • The majority of the guests have left the outlets and together with your team you discuss the planning for all the closing tasks and assist where necessary.
  • After sending the handover, you enjoy a well-deserved closing drink with your team and thank them again for all their efforts this evening.

FAQs

What qualifications are required for the Food & Beverage Supervisor position?

Strong communication and organizational skills, experience in leading a team, and a good command of the Dutch and English languages are required.

What are the working hours for this role?

The working hours are typically in the afternoon and evening, as outlined in the daily schedule which starts from 14:45 until around 23:30.

Are there opportunities for career growth within the company?

Yes, there are opportunities to grow within Minor Hotels worldwide.

What kind of training does the hotel provide?

The hotel provides free online and offline training organized by their own University.

What benefits can employees expect?

Employees can expect an end-of-year bonus, employee rates for hotel stays, F&B discounts, team-building events, and various shopping discounts.

What is the work culture like at nhow Rotterdam?

The work culture is described as feeling like part of a small family, despite the hotel's large size, with a focus on support and camaraderie among team members.

Do I need to have experience in the hospitality industry?

Yes, previous experience in hospitality, particularly in leading a team, is beneficial for this role.

Is knowledge of food and beverage necessary for this position?

Yes, a passion and in-depth knowledge of food and beverage is key, as you'll be sharing this with both guests and colleagues.

What is the salary range for the Food & Beverage Supervisor position?

Salary is based on experience, starting from Horeca CLA scale 6.

How does the hotel support employee wellbeing?

The hotel supports employee wellbeing through team-building events, holiday parties, and a positive work environment that prioritizes inclusion and teamwork.

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NH Hotels

Travel & Leisure
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

NH Hotels is a global hotel chain that operates a wide range of hotels, offering premium hospitality services across Europe, the Americas, and Africa. Known for their modern design, comfort, and attention to detail, NH Hotels provides guests with excellent accommodation, dining, and event facilities tailored to both business and leisure travellers. The company focuses on delivering exceptional experiences with a strong emphasis on customer satisfaction and sustainability. NH Hotels' ultimate mission is to become a leader in the global hospitality industry by offering high-quality, personalised service. Their purpose is to create memorable stays for guests while contributing to a more sustainable future in travel and hospitality.