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Food Services Supervisor

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Marriott International

1mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Sharjah

AI generated summary

  • You need a high school diploma or GED, 2 years of related experience, and 1 year in a supervisory role.
  • You will lead the team to ensure excellent guest service, manage cleanliness and inventory, assist in hiring and training, address maintenance needs, and uphold company policies and standards.

Requirements

  • Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
  • Al menos 2 años de experiencia laboral afín.
  • Al menos 1 año de experiencia como supervisor.
  • Ninguna

Responsibilities

  • Asegurar que el personal trabaje como equipo a fin de garantizar un servicio óptimo y que se satisfagan las necesidades de los huéspedes.
  • Inspeccionar el aseo personal y la vestimenta del personal y rectificar cualquier deficiencia.
  • Cumplir con las tareas de apertura y cierre, como organizar las provisiones y los instrumentos necesarios, limpiar todo el equipo y las áreas, cerrar las puertas con llave, etc.
  • Inspeccionar la organización, limpieza y utilización del método FIFO en las áreas de depósito.
  • Completar los inventarios programados y abastecer y pedir las provisiones necesarias.
  • Controlar la disponibilidad de asientos, el servicio, la seguridad y el bienestar de los huéspedes en los comedores.
  • Realizar las órdenes de trabajo para las reparaciones de mantenimiento.
  • Asistir a la gerencia en la contratación, capacitación, organización, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas".
  • Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad.
  • Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales.
  • Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes.
  • Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto.
  • Dar apoyo al equipo para alcanzar metas comunes.
  • Cumplir las expectativas y los estándares de aseguramiento de la calidad.
  • Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia.
  • Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo.
  • Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas).
  • Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos).
  • Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos.
  • Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse.
  • Moverse por espacios angostos, confinados o elevados.
  • Subir y bajar escalinatas y/o rampas de servicio.
  • Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía.
  • Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada.
  • Escuchar y responder apropiadamente a los problemas de otros empleados.
  • Hablar con otras personas usando un lenguaje claro y profesional.
  • Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.

FAQs

What is the job title for this position?

The job title for this position is Food Services Supervisor.

Is this position full-time or part-time?

This position is a full-time role.

Where is this job located?

The job is located at Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates.

Is there a preference for the applicant's gender for this role?

Yes, there is a preference for female applicants for this position.

What qualifications are required for this job?

A secondary school diploma or equivalent General Educational Development (GED) certificate is required, along with at least 2 years of related work experience and at least 1 year of supervisory experience.

Are any licenses or certifications required for this role?

No, there are no specific licenses or certifications required for this role.

What type of work environment can I expect?

You can expect a collaborative work environment where teamwork is emphasized to ensure optimal service and guest satisfaction.

What are the physical requirements for this job?

The job requires the ability to move, lift, transport, push, pull, and place objects weighing less than 50 pounds without assistance, as well as standing or walking for extended periods.

What are the responsibilities of the Food Services Supervisor?

Responsibilities include ensuring optimal service, inspecting staff appearance, completing inventories, managing seating and service, assisting in employee management, and adhering to company policies and procedures.

Does the company support diversity and inclusion?

Yes, Marriott International promotes a diverse workforce and supports an inclusive culture that prioritizes individuals.

What is the overall mission of Sheraton Hotels & Resorts?

The mission is to be "The Meeting Place of the World," where employees create a sense of belonging and connect with guests through meaningful experiences and attentive service.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.