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Fragrance & Beauty Sales Consultant - Dublin Airport Terminal 2

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CHANEL

1mo ago

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
  • Dublin

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

  • Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What is the location for the Fragrance & Beauty Sales Consultant position?

The position is located at Dublin Airport Terminal 2.

What type of contract is being offered for this role?

The contract is permanent and full-time, with a shift pattern of 4 days on and 2 days off.

What are the main responsibilities of a Fragrance & Beauty Sales Consultant at CHANEL?

The main responsibilities include demonstrating passion and knowledge in fragrance, makeup, and skincare, creating personalized experiences for clients, ensuring excellent client service, building long-lasting relationships, contributing to sales performance, and maintaining an omni-channel mindset.

What qualifications or experience are required for this role?

A proven experience in a client-facing role with a service-oriented approach, confidence in applying product expertise, knowledge of fragrance and beauty products, empathy and active listening skills, a passion for fragrance and beauty, and a problem-solving attitude are required.

What qualities does CHANEL look for in a candidate for this position?

CHANEL looks for candidates who are service-oriented, confident, possess fragrance and beauty product knowledge, demonstrate empathy and active listening, show passion for the industry, and have a problem-solving attitude.

What kind of work environment can one expect in this role?

Candidates can expect to work in a highly collaborative and fast-paced environment.

What opportunities for professional growth does CHANEL offer?

CHANEL offers opportunities to work with a leading luxury brand, access to inspirational colleagues and managers, participation in training initiatives at their Training Academy, and a focus on personal development throughout one's career journey.

What benefits does CHANEL provide to its employees?

Benefits include private medical insurance, pension plans, life assurance, retail discounts, mental wellbeing support, lifestyle and cultural ticket discounts, and employee recognition programs, subject to eligibility and change.

Is CHANEL committed to diversity and inclusion in its hiring process?

Yes, CHANEL is focused on creating an inclusive culture that nurtures personal growth and values the uniqueness of each individual as it contributes to the diversity and effectiveness of their teams.

CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.