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Fragrance Specialist - Fenwick Newcastle

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CHANEL

18d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Newcastle
  • Quick Apply

AI generated summary

  • You should be collaborative, client-focused, passionate about creating memorable experiences, adaptable, and experienced in client-facing roles, with strong storytelling and knowledge of perfumery.
  • You will create tailored client experiences, drive sales, share CHANEL heritage through storytelling, capture client data, and enhance team performance.

Requirements

  • A collaborative and team focused approach
  • Ability to build relationships quickly and create a team spirit, with a flair for collaboration
  • A sharing mindset that will continually nourish the client experience
  • A personal passion for creating a memorable client experience
  • A highly motivated and committed approach, with a can-do attitude
  • Experience of working in a client facing role
  • A confident approach in delivering Fragrance workshops and events to enrich the client’s experience
  • Inspiring storytelling underpinned by expressive, descriptive and eloquent language
  • A strong understanding of the world of perfumery
  • An understanding of how to drive the business and be adaptable to an ever-changing retail environment

Responsibilities

  • You will create an exceptional experience for our clients which is authentic and tailored to their personal needs
  • Contribute to the brand’s growth in the Fragrance market by acting as an ambassador
  • Demonstrate the highest level of expertise within Fragrance
  • Take the client on a journey to discover the heritage of CHANEL and bring fragrances to life through storytelling
  • Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations
  • Take responsibility for driving the sales contribution to the overall performance on the counter
  • Using your unique collection of strengths to enrich the overall experience
  • Take ownership for the impact you make within the wider team

FAQs

What is the location for the Fragrance Specialist position?

The position is located at Fenwick Newcastle.

What is the contract type and hours for this role?

This is a permanent contract with 37.5 hours per week, working any 5 days out of 7.

What is the primary focus of a Fragrance Specialist at CHANEL?

The primary focus is to promote CHANEL fragrance, deliver expert consultations, and drive sales while also promoting makeup and skincare.

What type of experience should candidates have for this role?

Candidates should have experience working in a client-facing role and a strong understanding of the world of perfumery.

What are some key responsibilities of the Fragrance Specialist?

Key responsibilities include creating an exceptional client experience, driving sales, providing fragrance consultations, and sharing the heritage of CHANEL through storytelling.

Is there an emphasis on sustainability at CHANEL?

Yes, CHANEL places a strong emphasis on sustainability and requires collective action from employees to contribute to the brand's sustainability ambitions.

What training opportunities are available for this role?

Employees will receive additional training within fragrance to further develop their skillset.

What benefits does CHANEL offer to employees?

Benefits include private medical insurance, pension and life assurance, employee assistance programs, discounts on various retailers, and CHANEL product discounts.

How does CHANEL promote personal growth among employees?

CHANEL encourages personal growth by creating an inclusive culture that nurtures individual uniqueness and supports the development of skills and knowledge.

What qualities are important for a Fragrance Specialist at CHANEL?

Important qualities include a collaborative approach, the ability to build relationships, a passion for client experiences, storytelling skills, and a motivated attitude.

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.