FAQs
What is the job title for this position?
The job title is Fraud Ops Analyst - C09.
Where is this position located?
This position is located in Chennai.
What type of experience is required for this role?
Relevant experience in a related role is required, along with knowledge and previous experience in the Investigation and Fraud claims process.
What educational qualifications do I need to apply?
A Bachelor’s degree/University degree or equivalent experience is required to apply for this position.
What are the primary responsibilities of the Fraud Ops Analyst?
The primary responsibilities include performing forecasting analysis and standardized fraud analysis, making judgments based on practice and precedence, identifying inconsistencies in data, and ensuring compliance with applicable laws and regulations.
What skills are essential for this position?
Essential skills include experience in trend analysis for early fraud detection, extensive knowledge of the Bank's Transactional Processing platforms, proficiency in Microsoft Office and Access, and strong written and verbal communication skills.
Is this position full-time or part-time?
This position is full-time.
What is the main objective of this role?
The main objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Are there any specific software skills required for this role?
Yes, proficiency in Microsoft Office and Access is required.
What is the company's stance on diversity and equal opportunity?
Citi is an equal opportunity and affirmative action employer, and qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Is there an opportunity for career advancement in this role?
While not explicitly stated, positions like these often provide pathways for career advancement within the organization, especially with relevant experience and performance.
How does the role contribute to the business?
The role impacts the business directly through the quality of tasks and services provided, as well as by appropriately assessing risk and driving compliance with laws and regulations.