FAQs
What is the job title for this position?
The job title for this position is Front Office Agent.
Where is the job located?
The job is located at The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India, 411006.
Is this a full-time position?
Yes, this is a full-time position.
Is any prior work experience required for this role?
No, related work experience is not required for this role.
What educational qualifications are preferred for this job?
A high school diploma or G.E.D. equivalent is preferred for this job.
Are there any supervisory experience requirements for this position?
No supervisory experience is required for this position.
What type of licensing or certification is needed for this role?
No specific license or certification is required for this role.
What is the main responsibility of a Guest Experience Expert?
The main responsibility of a Guest Experience Expert is to provide a memorable and unique experience for guests, guiding them through their entire stay.
What are the physical requirements for the Front Office Agent role?
The role requires standing, sitting, or walking for extended periods and the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
What company culture does The Ritz-Carlton promote?
The Ritz-Carlton promotes a diverse workforce and an inclusive, people-first culture, committed to non-discrimination and empowering employees.
What are the "Gold Standards" mentioned in the job description?
The "Gold Standards" are the foundation of The Ritz-Carlton, guiding employees in delivering gracious and thoughtful service every day, including principles like the Employee Promise, Credo, and Service Values.
What kind of environment can employees expect at The Ritz-Carlton?
Employees can expect an environment where they can do their best work, begin their purpose, belong to a global team, and become the best version of themselves.