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Front Office Assistant, Sr - Arnold Palmer Hospital, Neuropsychology Practice - Downtown Orlando

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Orlando Health

26d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Orlando

AI generated summary

  • You must have a high school diploma, 2 years in a medical office, typing speed of 30 wpm, and knowledge of ICD & CPT codes.
  • You will manage tasks like handling calls, filing records, processing payments, liaising with patients and insurers, and ensuring compliance with policies while maintaining an organized office.

Requirements

  • Education/Training
  • High School graduate or equivalent.
  • Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
  • Knowledge of ICD & CPT.
  • Experience
  • Two (2) years’ experience in a medical office environment.

Responsibilities

  • Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
  • Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
  • Performs word processing and spreadsheet data.
  • Performs charge entry and cash handling.
  • Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Participates in Quality Assurance and Quality Indicator activities as assigned.
  • Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
  • Maintains a clean, safe and organized office.
  • Act as a Liaison to assist office billing service as requested.

FAQs

What is the main responsibility of a Senior Front Office Assistant at Arnold Palmer Hospital?

The main responsibility of the Senior Front Office Assistant is to perform routine computerized scheduling and administrative functions in an ambulatory/physician office, under the direction of various departmental managers.

What are the essential functions of this role?

Essential functions include adhering to compliance standards, handling multiple tasks, performing word processing and spreadsheet data, charge entry and cash handling, acting as a liaison between the physician, patient, and insurance companies, and maintaining regular attendance.

What kind of experience is required for this position?

The position requires two years of experience in a medical office environment.

Is a specific education level required for this job?

Yes, a high school graduate or equivalent is required, along with a typing speed of approximately 30 words per minute and knowledge of ICD & CPT codes.

What benefits does Orlando Health provide to its employees?

Orlando Health offers benefits beyond the expected, including career-growing free education programs and well-being services starting on day one.

Are there any specific skills or knowledge expected from applicants?

Applicants should have knowledge of computerized practice management systems and be able to demonstrate competent use of such systems as part of their qualifications.

Is there any emphasis on compliance and legal awareness in this role?

Yes, the role requires awareness of legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies.

How important is attendance for this position?

Maintaining reasonably regular, punctual attendance consistent with Orlando Health policies is very important for this position.

Orlando Health

A trusted leader inspiring hope through the advancement of health.

Science & Healthcare
Industry
10,001+
Employees
1918
Founded Year

Mission & Purpose

Orlando Health is a not-for-profit healthcare organization with $7.6 billion of assets under management that serves the southeastern United States. Headquartered in Orlando, Florida, the system was founded more than 100 years ago.