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Full & Part Time Supervisors, Tommy Hilfiger - Galway

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PVH Corp.

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Galway

AI generated summary

  • You have supervisory experience in a premium brand, strong people management skills, great communication, adaptability, energy, and a proactive approach to problem-solving.
  • You will manage shop floor operations, drive sales, communicate promotions, ensure training, foster customer relationships, and oversee visual merchandising and staff accountability.

Requirements

  • You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognises and celebrates the contributions and achievements of others.
  • You'll be confident in giving feedback that promotes positive behavioral change.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic showing a clear presence on the shop floor.
  • You'll approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.

Responsibilities

  • Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
  • Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate to staff all marketing and sales promotions.
  • Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers’ an exemplary store journey.
  • Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
  • Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
  • Focus staff on the importance of quality relationships with internal & external customers.
  • Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.

FAQs

What is the primary role of the Full & Part Time Supervisors at Tommy Hilfiger in Galway?

The primary role of the Full & Part Time Supervisors is to ensure the efficient running of the shop floor to achieve high levels of customer service, sales, and profit while leading and inspiring their teams.

Is previous experience in a premium or luxury brand necessary for this role?

Yes, a previous track record of supervisory or specialist roles within a premium or luxury brand is required for this role.

What responsibilities do Supervisors have regarding staff management?

Supervisors support the management team in managing all personnel functions, resolve conflicts, motivate their team, and ensure consistent training on product knowledge and store maintenance.

How important is customer service in this position?

Customer service is paramount; the Supervisors must foster a positive store experience and ensure that all customers receive unparalleled spirited service.

What qualities should a candidate possess to be successful in this role?

A successful candidate should be an effective communicator, a team player, adaptable to change, energetic with a clear presence on the shop floor, and possess a ‘can do’ attitude.

Do Supervisors participate in management meetings?

Yes, Supervisors participate in weekly management meetings and other staff meetings to stay informed and aligned with the business strategies.

What emphasis does Tommy Hilfiger place on diversity and inclusion within their workforce?

Tommy Hilfiger is committed to fostering an inclusive and diverse community of associates and considers qualified applicants without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

What kind of support does Tommy Hilfiger offer to its associates?

Tommy Hilfiger offers a competitive and comprehensive benefits program designed to provide protection, peace of mind, and flexibility to support associates at home and at work.

Are there opportunities for career progression within the company?

Yes, there are opportunities for career progression, including building a talent pool for key positions and possible successors within the team.

PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.