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Full Time Front Desk Coordinator Surgery Center

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Fresenius Medical Care North America

29d ago

  • Job
    Full-time
    Junior Level
  • San Diego

AI generated summary

  • You must be bilingual (English/Spanish), have front desk and EMR experience in a medical setting, and proficiency in MS Office. Excellent communication and multitasking skills are essential.
  • You will schedule appointments, manage patient records, verify insurance, facilitate admissions, ensure documentation accuracy, and coordinate materials, all while providing excellent patient support.

Requirements

  • Bilingual in English and Spanish strongly preferred.
  • You will need previous experience at the front desk in a medical setting.
  • HS Diploma or GED required.
  • Must have EMR experience, MS Outlook and Excel experience.
  • Excellent phone skills.
  • 1 – 2 years’ related experience preferably in a medical setting with insurance billing.
  • Proficient in the use of computers and related software such as Microsoft Office is necessary.
  • Excellent communication skills – verbal and written.
  • Ability to handle several tasks simultaneously.
  • Ability to adapt to supporting software applications.

Responsibilities

  • - Schedule and input all appointments scheduling module in a timely and efficient manner.
  • - Assure all pre-procedure/preoperative activities are scheduled or completed.
  • - Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters.
  • - Print patient schedule and pull patient charts daily.
  • - Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
  • - Assemble file and maintain patient medical records and financial records in a confidential and secure manner.
  • - Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
  • - Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
  • - Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
  • - Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
  • - Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.
  • - Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
  • - Perform daily encounter checks to assure reporting accuracy.
  • - Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure.
  • - Assures documentation of logs of medical record release.
  • - Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
  • - Oversees the materials going in and out of the office including inventory shipments and deliveries.
  • - Other duties as assigned.

FAQs

What are the working hours for the Front Desk Coordinator position?

The surgery center is open Monday through Friday from 7:30 am to 4:00 pm.

Is bilingualism a requirement for the role?

Bilingual in English and Spanish is strongly preferred for this position.

What type of experience is necessary for applicants?

Previous experience at the front desk in a medical setting is required, preferably with insurance billing.

What educational qualifications are needed for this position?

A High School Diploma or GED is required, with an Associate Degree or higher preferred.

What software skills are necessary for the Front Desk Coordinator role?

Proficiency in EMR systems, Microsoft Outlook, and Excel is required.

What kind of benefits does this position offer?

The position offers excellent benefits including medical, dental, vision, prescription, paid maternity & paternity leave, 401K with match, PTO, tuition assistance, life insurance, long-term and short-term disability, and flexible spending accounts.

Is there any required physical capability for the role?

The role requires the ability to perform desk and computer work, as well as interact with patients and facility staff in a healthcare environment.

What is the starting hourly rate for the Front Desk Coordinator position?

The hourly rate for this position ranges from $23.00 to $28.00, depending on the candidate’s qualifications and work location.

What kind of tasks will the Front Desk Coordinator be responsible for?

Responsibilities include scheduling appointments, greeting patients, managing medical records, insurance verification, and maintaining patient confidentiality.

Is there potential for advancement within the organization?

While the job description does not specify, healthcare roles often provide opportunities for growth and advancement in the organization based on performance and qualifications.

Fresenius Medical Care North America

Every patient, every day

1-10
Employees
1996
Founded Year

Mission & Purpose

Fresenius Medical Care North America (FMCNA) is the premier healthcare company focused on providing the highest quality care to people with renal and other chronic conditions. Through its industry-leading network of dialysis facilities and outpatient cardiac and vascular labs, Fresenius Medical Care North America provides coordinated healthcare services at pivotal care points for hundreds of thousands of chronically ill customers throughout the continent. As the world’s largest fully integrated renal company, it offers specialty pharmacy and laboratory services, and manufactures and distributes the most comprehensive line of dialysis equipment, disposable products, and renal pharmaceuticals. For more information, visit the FMCNA website at https://fmcna.com/.