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Full Time Supervisor, Calvin Klein - Caledonia Park

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PVH Corp.

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must have supervisory experience in premium brands, people management skills, effective communication, conflict resolution, adaptability, energy, and a proactive, positive approach.
  • You will manage the shop floor, drive sales, support team training, ensure excellent customer service, execute visual merchandising, and participate in meetings to achieve business goals.

Requirements

  • You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognises and celebrates the contributions and achievements of others.
  • You'll be confident in giving feedback that promotes positive behavioral change.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic showing a clear presence on the shop floor.
  • You'll approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.

Responsibilities

  • Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
  • Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate to staff all marketing and sales promotions.
  • Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers’ an exemplary store journey.
  • Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
  • Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
  • Focus staff on the importance of quality relationships with internal and external customers.
  • Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.

FAQs

What is the job title for this position?

The job title is Full Time Supervisor for Calvin Klein at Caledonia Park.

What are the main responsibilities of the Supervisor?

Responsibilities include ensuring efficient shop floor operations, managing personnel and merchandising functions, driving sales, fostering a positive customer experience, and supporting team training.

Is previous experience required for this role?

Yes, candidates should have a previous track record of supervisory or specialist roles within a premium or luxury brand.

What skills are important for this position?

Important skills include effective communication, conflict resolution, team collaboration, adaptability to change, and an energetic presence on the shop floor.

What kind of work environment does this role provide?

The work environment is dynamic and fast-paced, with a strong emphasis on customer service and brand representation.

Does the company offer benefits to its employees?

Yes, the company offers a competitive and comprehensive benefits program designed to support associates both at home and at work.

What is the expected approach towards customer service in this role?

The expected approach is to provide unparalleled spirited service, focusing on customer satisfaction and building a repeat customer base.

How does the company view diversity and inclusion?

The company is committed to fostering an inclusive and diverse community and takes pride in working with top talent from all walks of life.

What kind of training will be provided to the Supervisor?

Training will include consistent product knowledge and store maintenance to ensure the team delivers on business strategies.

How does the Supervisor contribute to the team’s success?

The Supervisor contributes by leading by example, motivating the team, communicating effectively, and ensuring high performance in sales and customer service.

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PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.