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Full Time Supervisors, Tommy Hilfiger - Galway

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PVH Corp.

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Galway

AI generated summary

  • You must have supervisory experience in premium/luxury brands, effective communication skills, people management experience, adaptability, and a proactive approach to problem-solving on the shop floor.
  • You will oversee shop floor operations, drive sales, manage staff, ensure customer satisfaction, maintain visual merchandising, and support team training and development.

Requirements

  • You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognises and celebrates the contributions and achievements of others.
  • You'll be confident in giving feedback that promotes positive behavioral change.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic showing a clear presence on the shop floor.
  • You'll approach all issues with a ‘can do’ approach and act with initiative to find in store solutions.

Responsibilities

  • Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
  • Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate to staff all marketing and sales promotions.
  • Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers’ an exemplary store journey.
  • Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
  • Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
  • Focus staff on the importance of quality relationships with internal & external customers.
  • Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.

FAQs

What is the job title for this position at Tommy Hilfiger in Galway?

The job title is Full Time Supervisor.

What are the key responsibilities of a Supervisor at Tommy Hilfiger?

Key responsibilities include ensuring efficient shop floor operations, supporting the management team, driving sales, fostering a positive store experience, ensuring staff accountability, and managing store openings/closings.

What qualifications or experience are required for this Supervisor position?

A previous track record in supervisory or specialist roles within a premium or luxury brand is required, along with people management experience, effective communication skills, and a team-oriented mindset.

What personal qualities are valued for this role?

Candidates should be energetic, adaptable to change, collaborative, and capable of approaching issues with a 'can do' attitude while being authentic and present on the shop floor.

What benefits does Tommy Hilfiger offer its associates?

Tommy Hilfiger provides a competitive and comprehensive benefits program, including protection, peace of mind, and flexibility designed to support associates both at home and work.

Is diversity and inclusion a priority for Tommy Hilfiger and PVH?

Yes, PVH and its brands are committed to fostering an inclusive and diverse community of associates, valuing contributions from individuals of all backgrounds.

What does the company's success depend on?

The company's success is directly related to the hard work and dedication of its associates who contribute their time and talents to help make PVH a success.

How does Tommy Hilfiger ensure a positive customer experience?

By treating customers and colleagues fairly, providing exemplary service, and consistently training staff on product knowledge and store maintenance.

What kind of store experience is Tommy Hilfiger aiming to create for customers?

Tommy Hilfiger aims to create a first-class store experience where customer service, sales, and in-store standards are prioritized and consistently upheld.

Who is PVH Corp.?

PVH Corp. is the parent company of Tommy Hilfiger and Calvin Klein, focused on building desirable lifestyle brands and driven by a collective desire to create a valued workplace environment.

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PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.

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