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General Sales Assistant (Perm)

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Matalan

1mo ago

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Liverpool

Requirements

  • Job Requirements
  • Experience in a fast-paced retail environment
  • Strong communication skills
  • Ability to work as part of a team
  • Flexibility to work varied hours
  • Commitment to delivering excellent customer service
  • Adaptability to changing situations and priorities
  • Basic numeracy and literacy skills
  • Motivation to achieve sales targets

Responsibilities

  • As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do.
  • You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
  • You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
  • There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!

FAQs

What is the role of a General Sales Assistant at Matalan?

The General Sales Assistant at Matalan is responsible for delivering efficient and reliable service to customers, achieving sales while embodying Matalan Values, and ensuring a positive in-store customer experience.

What experience do I need for this position?

While specific experience is not required, having some familiarity with a fast-paced retail sales environment would be beneficial.

Are there opportunities for career growth in this role?

Yes, Matalan is committed to creating a learning culture, providing ongoing support and development to help you grow within your role.

What are the benefits offered to General Sales Assistants?

Benefits include a competitive salary, 20% staff discount, access to the Family Extras Scheme, pension scheme, and support for personal development through platforms like 'MyMatalan.'

How is the company culture at Matalan?

Matalan promotes an inclusive culture, encouraging colleagues to be their true selves at work and fostering a family-style approach within teams.

Is training provided for new employees?

Yes, new employees will receive a thorough induction and access to ongoing training through the 'MyMatalan' online platform.

What should I do if I need accommodations during the recruitment process?

If you require any adjustments during the recruitment process, you are encouraged to let Matalan know in advance.

Is there a staff discount provided for employees?

Yes, employees enjoy a 20% staff discount on purchases.

Can I apply for this role if I have limited availability?

While flexible scheduling is often considered, it is best to discuss your availability during the application process.

When should I apply for this position?

You should apply as soon as possible, as the posting may close prior to the specified closing date if a high volume of suitable applications is received.

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.