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General Sales Assistant (Temp)

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Matalan

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Inverness

AI generated summary

  • You need retail sales experience, the ability to work on the shop floor and till, high energy, adaptability, and a focus on customer service to achieve sales while upholding values.
  • You’ll deliver efficient service, advise customers, achieve sales, maintain a high-energy store environment, and work across the shop floor, tills, and stockroom for a great customer experience.

Requirements

  • - Great exposure of a fast-paced retail sales environment
  • - Ability to work across the shop floor, till area and stock room
  • - High performing, energetic and adaptable energy
  • - Customer advisor achieving sales while living Matalan Values

Responsibilities

  • As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do.
  • You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
  • You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
  • There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!

FAQs

What are the working hours for the General Sales Assistant position?

The working hours may vary depending on store needs, but typically involve flexible shifts to accommodate customer demand.

Is there a possibility of a permanent position after the temporary role?

While this is a temporary position, high performance and a great fit could lead to opportunities for permanent roles in the future.

What type of training will I receive as a new General Sales Assistant?

You will receive a comprehensive induction and ongoing support and development through the 'MyMatalan' online platform to help you grow in your role.

Is there an employee discount, and how does it work?

Yes, employees receive a 20% staff discount on purchases made at Matalan.

How can I provide feedback or share ideas during my employment?

You can share your views and ideas through our 'Your Voice' forum, which is designed to encourage employee communication.

What qualities are Matalan looking for in a General Sales Assistant?

Matalan looks for individuals who are energetic, adaptable, and dedicated to delivering a positive customer experience while embodying Matalan Values.

Are there opportunities for career progression within Matalan?

Yes, Matalan is committed to creating a learning culture, offering opportunities for development, and supporting career progression from day one.

What should I do if I require adjustments during the recruitment process?

If you need any adjustments, please let the recruitment team know so that they can accommodate your needs.

Can I apply if I do not have previous retail experience?

Yes, candidates are welcome to apply regardless of previous retail experience; a passion for customer service is a plus.

What is the Family Extras Scheme mentioned in the benefits?

The Family Extras Scheme is an exclusive discount website that allows you to save money at hundreds of retailers across the country, available to members of the Matalan Family.

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Matalan

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.