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Gerente General

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You should have a degree in Tourism or Business, 5+ years in similar roles, leadership skills, sales background, advanced English, Office Suite proficiency, and PMS experience.
  • You will lead hotel operations, inspire staff, analyze financial data, oversee billing, manage guest reviews, and support sales initiatives to enhance occupancy and profitability.

Requirements

  • Preferentemente universitarios o terciarios completos / Licenciatura en Turismo y Hotelería / Administración de empresas
  • Experiencia mínima de 5 años en puestos similares
  • Habilidades de liderazgo operativo y estratégico
  • Capacidad de adaptarse a ambientes dinámicos
  • Background en el área de ventas
  • Manejo del paquete Office
  • Nivel avanzado de idioma inglés
  • Manejo de PMS (Opera/Desbravador)

Responsibilities

  • Liderar y coordinar todos los sectores operativos del hotel para lograr un desempeño eficiente, con el objetivo de brindar el mejor servicio al cliente y alcanzar la rentabilidad requerida del negocio.
  • Liderar e inspirar a los miembros del EXCO y el resto del personal del hotel a través de acciones específicas de gestión, capacitación, y reconocimiento del personal.
  • Recabar y analizar información, confeccionar informes de Estado de Resultado y Previsión de ocupación con el objetivo de tomar decisiones vinculadas a incrementar la ocupación y rentabilidad del hotel.
  • Supervisar y controlar la facturación del hotel para asegurar el cumplimiento del presupuesto anual.
  • Controlar los reviews de los huéspedes a fin de mejorar la reputación online y los servicios del hotel.
  • Mantener reuniones periódicas y acompañar al equipo comercial en iniciativas tendientes a promover el negocio de la propiedad.

FAQs

What is the main purpose of the Gerente General position at Esplendor by Wyndham Buenos Aires?

The main purpose of the Gerente General position is to plan and coordinate the overall operation of the hotel and its various areas according to company policies, aiming to achieve excellence in service levels and the desired profitability.

What are the key responsibilities of the Gerente General?

Key responsibilities include leading and coordinating all operational sectors, inspiring and managing staff, analyzing financial reports, supervising billing compliance, monitoring guest reviews to improve services, and collaborating with the sales team on business initiatives.

What type of education is preferred for this position?

A degree in Tourism and Hospitality or Business Administration is preferred for this position.

How many years of experience are required for this role?

A minimum of 5 years of experience in similar positions is required.

Is knowledge of the English language necessary for this position?

Yes, a high level of proficiency in English is required for this position.

What specific skills are essential for the Gerente General role?

Essential skills include operational and strategic leadership, adaptability to dynamic environments, a background in sales, proficiency in Office software, and experience with PMS systems like Opera or Desbravador.

Where is the job located?

The job is located at Esplendor by Wyndham Buenos Aires, San Martín 780, Buenos Aires City, Argentina.

What is the employment status for this position?

The employment status for this position is full-time.

Will Wyndham Hotels & Resorts be my actual employer?

You may be applying for a position where Wyndham Hotels & Resorts is serving only as the recruiter on behalf of a third-party owner, and Wyndham may not be your actual employer.

Is there a culture of recognition for staff in this position?

Yes, the role emphasizes inspiring and recognizing staff through specific management and training actions.

Making Hotel Travel Possible For All. Follow our team members with #MyWyndham.

Travel & Leisure
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Wyndham Hotels & Resorts is a global hospitality company that operates and franchises a wide portfolio of hotels and resorts across various brands. With a mission to make hotel travel possible for all, Wyndham aims to provide accessible and affordable accommodations to travellers around the world. The company offers a diverse range of lodging options, including economy, midscale, and upscale hotels, catering to different travel preferences and budgets. Wyndham's purpose is to create memorable experiences for guests by delivering exceptional hospitality, quality services, and comfortable accommodations. Through its extensive network of hotels, Wyndham strives to meet the needs of both leisure and business travellers, offering a consistent standard of service and a welcoming environment.

Culture & Values

  • Integrity

    We hold ourselves to the highest standards. We’re responsible, truthful and transparent. We do the right thing.

  • Accountability

    We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”

  • Inclusive

    We respect differences in people, cultures, ideas and experiences. We foster partnership. We welcome all.

  • Caring

    We never underestimate the power of compassion. We generously give our time, attention and action.

  • Fun

    Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.