FAQs
What is the main role of a Gestor/a Energético/a at Octopus Energy?
The main role is to ensure direct and transparent communication with customers, providing excellent customer service and resolving inquiries related to the energy sector.
What kind of work schedule does Octopus Energy offer?
Octopus Energy offers flexible working hours, allowing employees to choose to work on Fridays, Saturdays, or Sundays, with a minimum of two days worked from these options. There is also the possibility to concentrate the work week into four days.
What qualifications do I need to apply for this position?
You need at least one year of experience in telephone advisory roles, a strong focus on customer service, and the ability to adapt in a dynamic team environment. An advanced level of English is also positively valued.
Is there an opportunity for personal growth and training at Octopus Energy?
Yes, employees will work with an incredible team that provides support and training, allowing them to become better professionals and offer improved services to customers.
What are the employment conditions for this position?
The position offers a full-time contract with flexible hours, an immediate start date, and the opportunity to work either in the Valencia office or remotely from other locations.
How is the salary structured for this position?
The salary is 19,000€, and Octopus Energy is open to discussing compensation transparently during the selection process to ensure a good match for both the candidate and the company.
What benefits does Octopus Energy offer its employees?
Benefits include participation in Octopus shares, a day off for birthdays, product training, a jovial and participative work environment, and various social benefits for employees.
Does Octopus Energy have a unique company culture?
Yes, Octopus Energy boasts a unique culture and has received awards as one of the best companies to work for, emphasizing employee empowerment and satisfaction.