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Global Account Manager

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Kpler

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Dubai
  • Quick Apply

AI generated summary

  • You need 7+ years in Energy & Commodities sales, global account management, strong sales performance, pipeline development, client knowledge, autonomy, teamwork, negotiation skills, and Arabic fluency.
  • You will manage client relationships, identify upsell opportunities, conduct trials, collaborate with various teams, and organize client appreciation events to drive account growth.

Requirements

  • 7+ years experience in sales in the Energy & Commodities industry
  • Significant experience in global account management roles
  • Proven ability in hitting large sales quotas and over delivering
  • Demonstrates an ability to implement a global strategy for account growth backed up by a short and mid term forecast pipeline for the growth
  • Strong interest in building client and product knowledge
  • Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments
  • A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
  • Excellent customer service, listening and negotiation skills
  • Ability to analyse complex client requirements and needs Great attitude and motivation
  • Fluent in Arabic

Responsibilities

  • Be globally responsible for a named book of business amongst NOC’s across the Middle East and Africa promoting growth within these accounts through identifying and closing upsell and cross sell opportunities and retaining and renewing the clients’ existing spend.
  • Work alongside your account development managers, customer success, marketing and professional services to ensure usage of existing users, uncovering new opportunities and driving the global strategy of your named accounts.
  • Maintain and grow the strong relationships and partnerships in place with your existing client base.
  • Run various trials and data evaluation with new users to expand the account.
  • Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition.

FAQs

What is the primary responsibility of the Global Account Manager at Kpler?

The primary responsibility is to manage a named book of business among NOCs across the Middle East and Africa, promoting growth through upselling and cross-selling, while ensuring client retention and renewal.

How many years of experience is required for this position?

A minimum of 7 years of experience in sales within the Energy & Commodities industry is required.

Is fluency in Arabic necessary for this role?

Yes, fluency in Arabic is required for this position.

What skills are essential for a successful Global Account Manager at Kpler?

Essential skills include excellent customer service, strong listening and negotiation abilities, the capability to analyze complex client requirements, and the drive to work autonomously in a fast-paced environment.

What kind of team environment can I expect working at Kpler?

You can expect a dynamic, team-oriented environment that values collaboration, relationship-building, and creativity in addressing market challenges.

Are there opportunities for professional development within the company?

Yes, Kpler is dedicated to nurturing connections and innovative solutions, which may include training and development opportunities for growth within the team.

What is the company culture like at Kpler?

Kpler’s culture emphasizes decisiveness, collaboration, and supportiveness, fostering an inclusive and diverse workplace that values different perspectives and experiences.

Does Kpler have a commitment to diversity and inclusion?

Yes, Kpler is committed to providing a fair, inclusive, and diverse work environment, welcoming individuals from various backgrounds, experiences, and perspectives.

Will I need to travel for this position?

The job description does not specify travel requirements, but it may be necessary to engage with clients in the Middle East and Africa, which could involve travel.

What are the performance expectations for this role?

The Global Account Manager is expected to meet large sales quotas, implement a global strategy for account growth, and maintain strong client relationships while driving upselling and cross-selling efforts.

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Kpler

The go-to source for global trade intelligence

Technology
Industry
501-1000
Employees
2014
Founded Year

Mission & Purpose

Kpler is a fast-growing data and analytics firm on a mission to build one platform for global trade intelligence. Imagine a world where individuals and organisations have seamless and timely access to the most comprehensive and trustworthy data and insights on commodities, energy, containerised goods, and other crucial aspects of global trade. This world is Kpler. For a decade, we've set the standard in data and analytics for global trade. Kpler has expanded impressively, multiplying its size by five in just three years. We've been profitable from the start. Proudly, our company remains primarily owned by its founders and team members. We're dedicated to crafting industry-leading products that optimize performance and efficiency. This commitment is a key reason behind our continuous growth since our first product launch. The evolution of Kpler was punctuated by strategic mergers and acquisitions. The acquisition of ClipperData (2021) and JBC Energy (2022) fortified its foothold in the commodities and data sectors. The integration of COR-e (2022) facilitated entry into the European power market. In 2023, Kpler made significant strides by acquiring the two leading ship tracking and maritime analytics providers MarineTraffic and FleetMon. Kpler now provides essential insights into the movements and activities of vessels across seas, oceans and rivers.

Benefits

  • Hybrid working environment

    Work in office spaces at central locations, sponsored co-working hubs or in a full-remote set-up.

  • WFH monthly allowance

    We provide top of the range office equipment along with a set-up budget for whatever you need. Along with a monthly allowance for electricity and wi-fi.

  • Health insurance coverage

    We offer health insurance coverage for employees to ensure you are always safe and healthy.

  • Time-off when you need it

    Global maternity, parental, medical, festivals, and compassionate leave policies aligned to the contemporary needs of the family, and individual choices.

  • Regular outings and social events

    We hold regular events (online and on-site) for staff to socialise and interact with each other in the team.