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Graduate Sales Specialist - Heat Pumps

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Octopus Energy

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Sales & Business Development
  • £24.3K
  • Brighton & Hove
  • Quick Apply

AI generated summary

  • You need to excel in communication, have a strong customer focus, show passion for energy solutions, adapt in a fast-paced environment, and ideally have experience with solar or heat pump technologies.
  • You will build a sales pipeline, acquire new customers, ensure satisfaction, attend marketing events, provide excellent service, collaborate with teams, and advocate for heat pump technology.

Requirements

  • Be an exceptional communicator, ensuring customers feel good about each and every every conversation and are motivated to upgrade their heating system
  • Proven track record of excellent customer experience
  • Either previous sales experience within a consultative environment or a strong passion for energy and decarbonisation
  • Excellent listening skills when dealing in b2c roles and great communication
  • A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business
  • It would be beneficial (not essential) to also have experience in technologies such as Solar Panels (Solar PV - electricity generation or Solar thermal - hot water), battery storage, Heat Pumps & electrical equipment

Responsibilities

  • Develop and establish your sales pipeline with customers - from lead through to delivery and deliver sales in line with KPIs
  • Continue planning and targeting of the acquisition of new customers
  • Recording customer satisfaction and initiative best measures
  • Attend our own consumer marketing events to spread the word of heat pumps and how we can help! (virtual and non virtual depending on restrictions)
  • Provide excellent customer service through the sales process
  • Work with the wider teams to iterate propositions and materials for the consumer market
  • Become an expert in the process you’re undertaking to customers and be an advocate for the technology

FAQs

What is the main mission of Octopus Energy Services?

Octopus Energy Services is on a mission to drive the global renewable energy revolution, focusing on providing greener and cheaper energy alternatives through the installation of in-home technologies, including heat pumps.

What does the role of Graduate Sales Specialist - Heat Pumps involve?

The role involves developing and establishing a sales pipeline, acquiring new customers, providing excellent customer service, attending marketing events, recording customer satisfaction, and educating customers about heat pumps and the benefits of electric heating.

What qualifications or experience are required for this position?

Candidates should be exceptional communicators with a proven track record of excellent customer experience. Previous sales experience in a consultative environment or a strong passion for energy and decarbonisation is ideal. It would be beneficial, though not essential, to have experience with technologies such as solar panels, battery storage, and heat pumps.

What is the salary range for this position?

The basic salary for the Graduate Sales Specialist is £24,300 with on-target earnings estimated at £40,000.

What kind of work environment can I expect at Octopus Energy?

Octopus Energy offers a unique culture that emphasizes autonomy and fast-paced innovation. The organization encourages learning and collaboration among co-owners on groundbreaking projects, and it has been recognized as one of the best places to work in 2022 according to Glassdoor.

Are there opportunities for career progression in this role?

Yes, the role is designed for someone early in their sales career who is passionate about the mission of Octopus Energy. There are opportunities for growth and progression within the company.

What are the expected customer engagement activities for this position?

Activities include establishing sales pipelines, attending consumer marketing events (both virtual and in-person), and providing customer education and service throughout the sales process.

Will I receive any training in this role?

Yes, you will receive training at Octopus Energy’s £10m training and R&D center, where you will learn about heat pumps and how to effectively educate customers about this technology.

How does Octopus Energy support inclusivity in its hiring process?

Octopus Energy is committed to providing equal opportunities and fostering an inclusive work environment. They encourage applications from individuals who may not meet 100% of the job requirements, particularly from underrepresented groups.

What perks and benefits come with working at Octopus Energy?

Employees enjoy share options in Octopus Energy, access to employee benefits through the perks hub, and a company culture that values hard work and innovation with various rewards tailored to what employees care about.

Octopus Energy

Here to make a big green dent in the universe.

Energy
Industry
501-1000
Employees
2015
Founded Year

Mission & Purpose

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally. That means making power greener, smarter, and more affordable for everyone. We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service. We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels. Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero.