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Greggs in SPAR Duty Manager

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AF Blakemore & Son Ltd

Dec 6

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Nottingham

AI generated summary

  • You should have experience in Greggs or food retail management, strong customer service skills, effective communication, decision-making ability, teamwork, and a commitment to personal development.
  • You will support store operations, manage the Greggs department, coach colleagues, ensure safety, handle cash, and enhance customer experience while engaging with the local community.

Requirements

  • Previous experience of working for Greggs preferred
  • Previous management or supervisor experience within a food retail or similar fast-paced operation
  • Committed to achieving and sustaining exceptional customer service standards
  • Able to plan, organise and prioritise effectively
  • Ability to communicate and influence at all levels
  • Able to take appropriate action and make decisions
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Committed to developing own skills and apply learning to improve own performance

Responsibilities

  • Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the Greggs department
  • Assisting the Store Manager to deliver all store operations, objectives and KPI’s
  • Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carrying out performance management/absence management as appropriate
  • Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
  • Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
  • Adhering to all company policies and procedures and processes

FAQs

What is the job title for this position?

The job title is Duty Manager (Greggs in SPAR) at the Phoenix Park store in Nottingham.

How many hours per week will I be working?

You will be working 40 hours per week.

What is the hourly wage for this position?

The hourly wage is up to £12.50 per hour, depending on age.

What types of shifts are available for this role?

Various shifts are available, including mornings, evenings, and weekends.

What are the main responsibilities of the Duty Manager?

Responsibilities include supporting the Store Manager, managing and motivating colleagues, ensuring excellent customer service, and overseeing the Greggs department.

Is previous experience required for this role?

Yes, previous experience working for Greggs is preferred, as well as management or supervisory experience within a food retail or similar fast-paced operation.

What skills are important for the Duty Manager position?

Important skills include excellent customer service, planning and organization, effective communication, decision-making, and the ability to promote collaborative working.

What benefits are offered with this position?

Benefits include an excellent holiday package, paid breaks, staff discount, skills development opportunities, well-being support, and pension schemes, among others.

Is there support for candidates with disabilities?

Yes, as a Disability Confident Committed employer, we offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Can I gain experience in a fast-paced environment through this role?

Yes, this position offers hands-on experience in a high-volume, fast-paced convenience store.

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AF Blakemore & Son Ltd

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

With more than 100 years of heritage and a trading area that spans across England and Wales, A.F. Blakemore & Son Ltd is one of the UK’s most successful family owned companies. The company began life in 1917 as a counter service grocery store, and has grown from these humble beginnings into a company that now employs more than 7,500 people and has a turnover circa £1.1 billion. Food and drink have always been the lifeblood of A.F. Blakemore and the business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions. As one of the largest divisions of SPAR UK, A.F. Blakemore owns 280 SPAR stores and serves more than 1,000 in total across England and Wales. The company is also a member of the Unitas Wholesale group and a significant supplier to the independent grocery sector across the UK. A.F. Blakemore has always been committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with integrity. The company has always strived to build partnerships with suppliers and trade partners while never underestimating the role that it plays within the communities it serves. Underpinning everything that A.F. Blakemore does is the company’s values statement, the Blakemore Way. This highlights what A.F. Blakemore stands for and the way that the company has always done and will continue to do business.