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GUCCI Client Advisor

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Kering

2mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Sydney, +1
  • Quick Apply

AI generated summary

  • You should have full availability, prior luxury retail experience, a passion for service, teamwork skills, a positive attitude, and excellent verbal and written communication skills.
  • You will achieve sales targets, build client relationships, engage in training, and assist with stock processes while utilizing clienteling tools to enhance brand loyalty.

Requirements

  • Must have full availability across Monday – Sunday
  • Previous experience in luxury retail would be advantageous
  • A brand ambassador with a passion for delivering great service
  • A team player willing to work together in achieving store targets and KPIs
  • Energetic with a positive attitude
  • Excellent communication skills both verbal and written

Responsibilities

  • Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
  • Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
  • Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
  • Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.

FAQs

What is the job title for this position?

The job title is GUCCI Client Advisor.

What is the summary of the job description?

The role involves offering every customer a unique experience, turning their dreams into a Gucci creation and building real connections with clients.

Where is this position located?

This position is located at the dynamic Sydney Westfield and Collins Street teams.

What are the key responsibilities of a Client Advisor?

Key responsibilities include achieving KPIs, building long term client relationships, participating in product knowledge training, and supporting back-of-house processes.

What are the availability requirements for this position?

Candidates must have full availability across Monday to Sunday.

Is previous experience in luxury retail necessary for this role?

Previous experience in luxury retail is advantageous but not strictly necessary.

What qualities are desired in a candidate?

The ideal candidate should be a brand ambassador with a passion for service, a team player, energetic with a positive attitude, and possess excellent communication skills.

What is the schedule for this job?

The schedule is full-time.

What opportunities does Gucci offer for career development?

Gucci offers endless possibilities to learn and grow, with a commitment to fostering internal mobility and developing leadership skills.

Does Gucci promote diversity in the workplace?

Yes, Gucci is committed to building a diverse workforce and welcomes applications from all qualified candidates, regardless of their background.

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.