FAQs
What is the job title for this position?
The job title is Guest Experience Expert - Receptionist.
Where is the Sheraton Grand London Park Lane located?
The Sheraton Grand London Park Lane is located in Piccadilly, London, United Kingdom.
What type of schedule will the Guest Experience Expert be working?
The schedule is full-time.
Is this position a management role?
No, this position is classified as non-management.
What are some of the benefits offered for this position?
Benefits include national and internal promotion opportunities, world-class training and development programs, discounted room nights and food and beverage, complimentary laundry and meals on duty, and access to flexible benefits.
What is the main focus of the Guest Experience Expert role?
The main focus is to create memorable and unique experiences for guests by delivering a wide range of services and ensuring a smooth check-in and check-out process.
What are the physical requirements for this job?
The job requires being on your feet for extended periods, as well as the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
What qualities are essential for success in this position?
Essential qualities include maintaining a safe workplace, following company policies, upholding quality standards, and ensuring professional appearance and communication.
Is Marriott International an equal opportunity employer?
Yes, Marriott International is an equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture.
How does the Sheraton brand view its associates?
The Sheraton brand sees its associates as members of a global community, creating a sense of belonging and connecting guests through engaging experiences and thoughtful service.
What is the vision of the Sheraton Hotels & Resorts?
The vision is to be ‘The World’s Gathering Place’, inviting and welcoming guests while delivering meaningful experiences.