FAQs
What is the primary responsibility of the GV Implementation role?
The primary responsibility of the GV Implementation role is to implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product, ensuring that all client requirements are accurately documented and addressed.
What methodologies are used during the implementation process?
The implementation process utilizes ADP's Implementation Methodology, which includes conducting blueprinting workshops, data cleansing, mapping, conversion, and supporting clients through different testing phases.
How does ADP ensure the deliverables are on time?
ADP ensures that all deliverables, such as blueprints, specifications, and configuration documentation, are created on time and accurately as per the project schedule.
What kind of knowledge is essential for this position?
A high level of HR and payroll knowledge is essential, as well as up-to-date knowledge of SAP products and the ADP GlobalView template.
Will the role involve training clients?
Yes, the role involves coordinating training delivery and may include updating training manuals, preparing training systems, and conducting training sessions for clients.
What is the importance of liaising with the Product Manager?
Liaising with the Product Manager is important to provide feedback on the ADP GlobalView template, understand future product changes, and assist in designing any non-standard modifications required by clients.
How does ADP approach diversity and inclusion?
ADP is committed to an inclusive, diverse, and equitable workplace, providing equal employment opportunities regardless of any protected characteristic.
Does this position require collaboration with other teams?
Yes, the position requires collaboration with other GlobalView streams/areas to resolve any issues or gaps between client requirements and the ADP GV template.
What are the phases of client support during the implementation process?
Client support during the implementation process includes assisting through User Acceptance, Parallel Testing, and the Go-Live phases.
Are there any ethical standards expected from employees at ADP?
Yes, ADP expects all employees to uphold the highest ethical standards and comply with applicable laws, fostering an honest and respectful workplace.