FAQs
What is the primary responsibility of the role?
The primary responsibility of the role is to timely process end-to-end payrolls for clients in America, Canada, and Mexico, handling various payroll frequencies such as weekly, semi-monthly, and monthly.
What qualifications are required for this position?
A bachelor’s degree in commerce or business administration is required, along with at least 2 years of experience in the current process and consistent performance.
Is experience with payroll legislation important for this role?
Yes, knowledge of payroll, accounting, and relevant legislation is important for successfully managing payroll processing.
What tools or software should I be familiar with for this job?
Proficiency in MS Office is required, and knowledge of SAP HR will be helpful.
What kind of issues will I need to manage in this role?
You will need to manage client issues through the Siebel system, classifying, prioritizing, and following up on them in collaboration with clients and internal partners.
Will I have opportunities for process improvement initiatives?
Yes, identifying, recommending, and implementing process improvement methodologies that strengthen service delivery is a key aspect of the role.
Are communication skills important for this position?
Yes, excellent communication skills are necessary to interface with multinational clients and internal users effectively.
What are the working hours for this role?
The role requires flexibility with working hours, including readiness to work in US shift timings.
What is expected of the 'Checker' role in the payroll process?
The 'Checker' is responsible for reviewing various payrolls (On-Cycle, Off-cycle, and ROEs) prepared by the Maker for accuracy before delivery.
How does ADP promote diversity and inclusion in the workplace?
ADP is committed to an inclusive, diverse, and equitable workplace and provides equal employment opportunities regardless of any protected characteristic.