FAQs
What is the job title for this position at Halifax Bank?
The job title is Customer Support.
What is the salary range for this Customer Support position?
The salary range is £23,500 - £23,550.
What are the working hours for this role?
The position is part-time, working 24.5 hours per week, including some Saturdays.
Where is this job located?
The job is located in Launceston and will cover branches in Southgate Street, Plymouth, and St Austell.
Is previous banking experience required for this position?
No, previous banking experience is not required.
What kind of flexibility is offered in this role?
There is flexibility in when hours are worked, and the candidate must have the ability to work in branches across the area and on Saturdays when needed.
What kind of training and support will be provided to new employees?
From Day 1, all the training and support needed will be provided, and many colleagues go on to gain industry qualifications or develop their careers within the wider Group.
What are some of the key responsibilities for the Customer Support role?
Key responsibilities include greeting customers at the welcome desk, assisting them at the counter, and working on other branch tasks.
What qualities are necessary for candidates applying for this position?
Candidates should be honest and genuine, caring about helping people with their finances, be able to quickly build relationships, act with care and integrity, be a team player, and have flexibility in working locations and hours.
What benefits are offered to employees in this role?
Benefits include a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes including free shares, flexible lifestyle benefits, 22 days of holiday plus bank holidays, and a range of wellbeing initiatives and generous parental leave policies.
How does Halifax Bank approach diversity and inclusion?
Halifax Bank is committed to ensuring an inclusive workplace, celebrating diversity in all its forms, and actively encourages applications from under-represented groups.
What should applicants be aware of when applying for this position?
Applicants should be aware that roles can generate considerable interest and may close early, so it is advised not to miss the opportunity to apply.