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Head of Design - NY

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Aircall

24d ago

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • New York
  • Quick Apply

AI generated summary

  • You need 10+ years in design, 5+ in leadership, a strong portfolio, UX/UI expertise, team collaboration experience, leadership skills, great communication, proficiency in design tools, and a passion for innovation.
  • You will lead design vision, foster user-centric approaches, collaborate with teams, optimize processes, develop talent, leverage data for design decisions, and advocate for design excellence.

Requirements

  • 10+ years of experience in design, with a proven track record in UX/UI, product design, and UX research, including at least 5 years in a leadership role.
  • A strong portfolio showcasing expertise in designing and leading the creation of innovative, user-centric experiences across digital products and brand touchpoints.
  • Deep understanding of design principles, UX/UI best practices, and product development processes.
  • Experience working in cross-functional teams, collaborating with engineers, product managers, data scientists, marketers, and more to deliver exceptional design solutions.
  • Strong leadership and people management skills, with a history of building and mentoring high-performing design teams.
  • Excellent communication and presentation skills, with the ability to articulate design concepts and decisions to both designers and non-designers.
  • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools.
  • Experience with conducting and interpreting user research, A/B testing, and data-driven decision-making.
  • A passion for innovation, design trends, and emerging technologies.

Responsibilities

  • Design Leadership: Set and communicate a clear design vision and strategy, ensuring alignment with the company’s overall goals and values. Inspire, mentor, and grow a world-class design team.
  • User-Centric Design: Champion a user-first approach across all design disciplines (UX/UI, product design, branding), ensuring a seamless and intuitive experience for customers.
  • Collaboration: Partner closely with product management, engineering, marketing, and other teams to drive cohesive design solutions that balance user needs with business objectives.
  • Design Process & Innovation: Establish and optimize design processes, workflows, and best practices to ensure efficiency, collaboration, and high-quality outcomes. Encourage innovation and experimentation within the design team.
  • Team Development: Recruit, develop, and retain top design talent. Foster a culture of feedback, growth, and collaboration within the team.
  • Data-Driven Design: Leverage user research, data, and analytics to inform and iterate on design decisions, ensuring a balance between creativity and performance.
  • Design Advocacy: Advocate for design excellence throughout the organization, communicating the value of design to non-design stakeholders and fostering a design-driven culture.

FAQs

What is the salary range for the Head of Design position at Aircall?

The salary range for the Head of Design position is between $200,000 and $260,000 a year, excluding equity and other benefits.

What are the key responsibilities of the Head of Design?

Key responsibilities include design leadership, user-centric design, collaboration with cross-functional teams, establishing design processes, team development, data-driven design, and advocating for design excellence throughout the organization.

How many years of experience are required for this role?

Candidates should have at least 10+ years of experience in design, with a proven track record in UX/UI, product design, and UX research, including at least 5 years in a leadership role.

What tools should candidates be proficient in?

Candidates should be proficient in design tools such as Figma, Sketch, Adobe Creative Suite, and various prototyping tools.

What type of work culture does Aircall promote?

Aircall promotes a culture that values conversation, collaboration, diversity, and inclusion, fostering an environment where everyone’s voice is valued and respected.

Is there an opportunity for team development in this role?

Yes, this role includes responsibilities for recruiting, developing, and retaining top design talent while fostering a culture of feedback and collaboration within the team.

What benefits does Aircall offer?

Aircall offers a competitive salary package, equity, full medical, dental, and vision insurance coverage, a 401k plan with company matching, unlimited PTO, wellness, commuter, and childcare reimbursements, and a generous parental leave policy.

How does Aircall support diversity and inclusion?

Aircall is committed to promoting diversity, equity, and inclusion by creating an environment that fosters a strong sense of belonging and providing equal opportunities for all employees to develop and thrive.

What is emphasized in the design process at Aircall?

The design process at Aircall emphasizes a user-first approach, innovation, collaboration, and the use of data-driven insights to inform design decisions.

What is the culture around work-life balance at Aircall?

Aircall values work-life balance and ensures that employees have the necessary flexibility and support to thrive both personally and professionally.

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Aircall

The phone system for modern business

Marketing & Advertising
Industry
501-1000
Employees
2014
Founded Year

Mission & Purpose

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 800 employees from 40 nationalities spread over 8 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Culture & Values

  • Trust & Commit

    We trust each other and commit to our mutual success. We earn trust from our commitment.

  • Excellence

    We're aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.

  • Customer Obsession

    We evaluate every decision through the eyes of our customers. They're our "True North."

  • Dare to be Bold

    We're risk takers. Trying, succeeding, failing - and trying again - are essential to who we are as a team and company. Large actions lead to big success.

  • Thrive Together

    We learn from each other and grow from it. Our common journey is how we grow together and innovate,

Benefits

  • Medical Insurance

  • Competitive Salary

  • Flexible remote policy

  • Retirement Savings Plan

  • Fitness Fund

  • Commuter Benefits

  • Referral Bonus